All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 23, 2024

Thanks to Lily!!! She just savedddd my life I had order while I was talking to her and that saved me money my check outs didn’t work!! FIVEEE STARS

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 26, 2024

Aimee was amazing help! Thank you Aimee!

Using app

9 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 22, 2024

Excellent customer service agent

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 22, 2024

Adele was very helpful. As all is new for me - She explained the pricing rule very bitterly. Thank you a lot!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 22, 2024

Sally the rep I chatted with was awesome! All of my questions were answered, the help was top notch. This is the 1st time, I feel like I was heard by customer service, you don't get such good quality these days. Sally did not rush me, was patient enough to offer solution and guide. The instructions were clear.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Feb. 21, 2024

the support is great I recommend Sandy!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 21, 2024

Very helpful.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Feb. 20, 2024

Great app...I had great assistance from Olivia today resolving a shipping issue.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 20, 2024

I am very satisfied with the customer service. Vivian is amazing! she helped me with all my questions and mapped my product for me. Beyond grateful :)

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 20, 2024

I have been using the app for the last few years and it's really the best app out there for fulfilling orders, today I had a few problems but Wendy helped me within 1 minute so everything is fixed now! Great customer support!

Store

Alvicia

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 20, 2024

Love this app! Functionality is outstanding, everything works smoothly, especially product mapping. One thing that deserves a special highlight is Customer Service Team. Today I had a pleasure of working with Isak. All of my issues were resolved in almost no time. One of the best support I have ever recieved!

Store

Erocult

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 19, 2024

Top notch app and super fast and professional service from "Jully"

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 19, 2024

Hello - I always have a great experience. The support team is always fast and accurate with examples and assistance.

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 19, 2024

I contacted Dsers support with a problem, and the experience and response was so amazing, thank you Vivian you help me a lot

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 19, 2024

Vivian proved to be extremely valuable when I encountered difficulties with mapping some of my products. She not only assisted me in setting it up, but also delivered prompt and exceptional customer service.

Using app

2 months

Total reviews

8

Average rating

4.9

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 18, 2024

"Raphael's dedication and efficiency truly made my experience with Dser a positive one. His prompt assistance ensured that my business operations continued smoothly without any hiccups. I'm grateful for his exceptional support and commendable service!" He's incredibly helpful and resolved all my issues quickly and efficiently. Amazing service from Raphael - thank you!"

Store

RIOANA

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 18, 2024

Great service and very knowledgable support from Isak. Really appreciate the fast response. Thank you Isak

Store

TECHJOY

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 18, 2024

Rfimp, great and fast support, fast response, did well I recomend

Store

Molton

Using app

5 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 17, 2024

Alicia, excelente atendente, me ajudou muito!!! Gratidão.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 17, 2024

Vivian was phenomenal! Thank you so much for the great customer service Vivian!

Store

Fazoga

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team