DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,233
chart
#484
All reviews
Review RSS Feed
Nov. 15, 2023
Great, I was in a pickle today, being a newbee, and Nephele was great. Thank you
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Nov. 14, 2023
Sylvia provides exceptional service with a positive and proactive attitude. Her responsiveness and willingness to help make all the difference, creating a remarkable customer experience.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 14, 2023
Very good service by the employee called Irene. Thank you!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Nov. 14, 2023
Big thanks to Alice at DSers-AliExpress for her outstanding support! She quickly and efficiently resolved my issue of not being able to push products to my Shopify store. Her prompt and knowledgeable assistance made a significant difference. Truly appreciate her help!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 13, 2023
Lennon helped me a lot with the problem I have, he is very particular and comprehensive in helping me. I recommend this app cos CSR are very much accommodating.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Nov. 12, 2023
good
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 12, 2023
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Nov. 11, 2023
Amity was a great help and got me straightened out quickly! Great tool for shopify!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Nov. 13, 2023
Fast response time with messenger, and Irene was professional, speedy, and very helpful. My problem was solved within minutes!
Nov. 11, 2023
I had a question, and Isak helped me and solved it promptly via Messenger. The service was very efficient, especially Isak's attention. Thank you very much.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 11, 2023
merci d'avoir réglé mon problème LUcy
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Nov. 11, 2023
Dsers has been fantastic for helping me set up my Shopify store, It was easy to link products and fulfil orders. It has saved me hours of work switching to an easy to manage dropship model and is a great service. I messaged customer service on messenger to ask questions about technical support and Cynthia was great and talked me through all I needed to know and was quick to respond.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 11, 2023
Amazing app and very helpful customer service!! Olivia helped me with my problem in no time! I did not even blink and everything was solved! <3 Thank you!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 10, 2023
el muchacho que me ayudo ahora fue de excelente ayuda y mucho conocimiento. fue amable y paciente... muy feliz y satisfecha!!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Nov. 10, 2023
Una helped me through the whole process! . Highly recommend working with her! she had so much patience. Thank you Una!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Nov. 10, 2023
Thank you very much Wendy, for your responsiveness and professionalism.
Store
Ma boutique
Using app
About 1 hour
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 10, 2023
Still working out how to use it properly as my first order went wrong but i used the chat support and Wendy was fantastic in helping me figure out what went wrong. Only 4* for now but will update once i have successfully placed and received my first order. for now though, all is looking good!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 10, 2023
Good supporter her name "Sherry"
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 10, 2023
Cynthia Helped me to place my 1St order. She was very helpfull throughout the chat and answer all my question without any delay. I would definitely give her 5star
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Nov. 9, 2023
Gostaria de agradecer o excelente atendimento do suporte que a Cynthia realizou fácil atendimento e rápido. Parabéns minha experiencia foi incrível...
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team