DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,233
chart
#484
All reviews
Review RSS Feed
Nov. 4, 2023
I was facing some problems with importing products. Sally Helped me a lot with step by step. Great Service.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Nov. 4, 2023
Olivia's exemplary assistance has been a true asset. Her dedication and expertise not only efficiently resolved my issue but also significantly enhanced my experience. Olivia's commitment to delivering top-tier customer service is commendable and left a lasting impact. I extend my sincere appreciation to Olivia for her exceptional help, which has undoubtedly contributed to a positive day.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Nov. 3, 2023
Eine Mitarbeiterin namens Olivia hat mir gleich bei 2 meiner Problemen weitergeholfen. War sehr nett und hilfsbereit! Immer wieder gerne und verlass auf die Mitarbeiter
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 3, 2023
My first time having to ask a question and Alice was very helpful and explained clearly what I needed to do. Thank you Alice.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 3, 2023
Una really save d the day, fixing the issue I had on my store. Quick and fast resolution.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Nov. 3, 2023
I’ve used DSers for more than 18 months and it’s such a vital app for my business. I’ve rarely needed to use their support team but on my most recent experience, the support team were knowledgeable, polite, spoke excellent English and resolved my issue at speed. Couldn’t recommend DSers highly enough.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Nov. 2, 2023
Thank you Isak for great support, efficient and professional.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Nov. 25, 2023
Mike was really helpful with my issue.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 2, 2023
Fast, professional service Solved my problem in seconds Many thanks Irene
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Nov. 2, 2023
rápida e resolveu meu problema
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Nov. 2, 2023
Isla was my saviour!!! I spenages trying to fix an issue, but when I asked her, she helped me fix it almost instantly!! Her instructions were clear and precise and I couldn't be happier with her awesome service! Thank you Isla!!!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 2, 2023
We downloaded the app and have working on it for a couple of days now. Of course some questions as to the setup and how it works in our live store arose. I spoke with Neva from support. The support has been wonderful not only in answering my questions and checking my setup with the Dsers application to make sure everything was set up properly, but also gave me clear and consice directions on what settings I should change in my shopify store to make things run smoothly and even assisted me with placing test orders to ensure everything was OK. I was really impressed with the quality of the support. We look forward to utilizing the app.
Using app
2 days
Total reviews
4
Average rating
4.8
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Nov. 1, 2023
i Was struggling when i got the order on my Store , Lily Guide me perfectly how to do next step and she perfectly help me to fulfill order , Thank You Lily For Your Help
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 1, 2023
I got my first order and was panicking because the item was not connected. I connected support and Neva was an Angel. She guided me thru the entire process of rollbacking my order and mapping a supplier. She checked that i forfill it correctly and help make sure i paid correctly. Great customer service and took away from anxiety
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 31, 2023
Gostaria de agradecer imensamente a atendente Alice, pela sua cordialidadde e excelente atendimento, que resolveu rapidamente um pequeno problema que tive. O Dsers é o melhor aplicativo de processamento de pedidos, principalmente pela eficiência e cordialidade de seus atendentes do suporte.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Oct. 31, 2023
Olivia was great! fast replies and solutions. clear and concise. highly recommended
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 31, 2023
Fast response and very good service! Thank you Cynthia
Store
My Store
Using app
About 7 hours
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 31, 2023
Responsive and good service
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 31, 2023
My agent Lucas is very reagent :) He helps me on messenger every time I ask him I will say that the Dsers service is at the top, and Dsers is the top dropshipping app !
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 30, 2023
excellent service ! Fast and convenient, Irene helped me a lot! Highly recommend him
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team