All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 29, 2023

Serein is a very good Support Member! She helped very fast and it worked all perfect! Thank you!

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 29, 2023

I recently had the pleasure of interacting with the customer support team of Dsers, and I've experience a exceptional service of 'Wendy' a customer support agent. From start to finish, the experience was seamless and highly satisfying. The response time was impressive. I received a reply within seconds of initiating the chat, which demonstrated their commitment to providing quick assistance.

Using app

4 months

Total reviews

3

Average rating

4.3

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 28, 2023

Great app, very helpful staff to explain where and how to find products for your store.

Store

Strappy

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 27, 2023

Am just shocked that they provide 24/7 service. The customer support agent ''Irene'' is amazing. She was so helpful and solved my issue very fast. Amazing customer support. Amazing app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 26, 2023

I had the pleasure of receiving exceptional customer service from Lucas at Dsers. His dedication and professionalism truly stood out during my interaction. Lucas not only understood my concern but also provided a swift and effective solution, leaving me thoroughly impressed. Lucas's ability to address my issue promptly and his willingness to go the extra mile to ensure I was satisfied were remarkable. His knowledge of the platform and his friendly demeanor made the entire experience pleasant and stress-free. In today's fast-paced world, quality customer service is invaluable, and Lucas from Dsers exemplified this. I would like to extend my gratitude to Lucas for his excellent and on-point assistance, which played a significant role in resolving my problem. It's professionals like him who make a real difference in the world of customer support. Kudos to Lucas and the Dsers team!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 26, 2023

Zoe is very pro & sympathic! 5/5

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 26, 2023

Je viens de terminer une discussion avec Emma concernant un problème que j'ai rencontré lors du passage de ma commande. Elle a été très sympathique, a répondu et résolu le problème rapidement. De plus, elle a pris le temps de me montrer comment je pourrais procéder à l'avenir, sur ma demande, pour éviter que cela se reproduise. Ce n'est pas la première fois que je contacte le service client ; ils répondent vite et l'équipe offre un excellent support.

Using app

5 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 25, 2023

I needed help with fulfilling an order. Jully Who was my rep was heaven sent. I was clueless and she helped me from start to finish. She went above and beyond to assist me. I’m very grateful to have come across this level of customer service. Please give this person a raise. She truly deserve it !

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Oct. 25, 2023

I faced a problem on dsers and i contacted their customer support.Customer support was fast and they replied me within one two minutes.Olivia helped me throughout .She have been kind,friendly and helpful throughout the chat and i appreciate it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 25, 2023

Highly recommended. DSers is a must have app! Awesome app & awesome customer service! Especially Blanca, who helped me patiently with all my basic & out of topic questions (not about Dsers, but about Shopify, Payment, etc). Just fantastic!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 25, 2023

EXCELENTE APLICATIVO COM UM SUPORTE MUITO EFICAZ

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 25, 2023

Rien à dire, la plateforme marche très bien et la navigation est fluide. Merci à Lily pour son aide ! Service client au top !

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 24, 2023

Wenndy, the DSers representative, provided me with exceptional service. He was helpful, knowledgeable, patient, and courteous in addressing my questions and concerns about the platform. His ability to handle customers and his professionalism made my experience very positive. I look forward to continuing to use DSers with the confidence of high-quality support. Congratulations to Wenndy and the DSers team!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Oct. 24, 2023

El soporte de Facebook es muy eficiente y te contestan muy rapido las dudas que puedas surgir en el proceso de desarrollo. Muy satisfecho.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 24, 2023

Vraiment le gars Wendy savait comment m'aider. Je savais pas comment finliser la commande sur ali. Alors la c ok !! Merci

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 24, 2023

Isac was great and answered all my questions regarding shipping, price updates, mapping to new suppliers. Thank you so much!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2023

Great app, always top tier support whenever needed, Eden especially.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2023

Excelente aplicación... Además te ayudan 24 / 7 todos los días y a cualquier horario para cualquier pregunta o solucionar problemas. Hoy fui atendida por Nephele y de verdad excelente, me ayudó a solucionar un inmenso problema que tenía, con mucha paciencia, muchas gracias!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2023

Excellent service from Una at DSers. Quick and efficient. Highly recommended!

Store

FinPet

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2023

Merci Via pour m'avoir aidé à règler mon problème

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team