DSers‑AliExpress Dropshipping
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Rating
4.9
feedback
5,404
chart
#843
All reviews
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Jan. 4, 2026
I had a problem and needed to switch providers, and the service Sandy provided was five-star. Thank you, Sandy, for your valuable time and for helping me with everything until the very end.
Jan. 4, 2026
Best and quick customer service. They support and help you as quick as possible. No matter the matter. Thanks once again Jeffery
Jan. 3, 2026
I was having a difficult time with multiple accounts on Dsers that were made in error. I sent an instant message to Dsers, and they contacted me back almost immediately. Not only was the response time fast, they walked me through the fix for the problem, and helped with the steps I didn't know how to do on my own. They were polite and kind the entire way through. The customer service is exceptional!
Jan. 11, 2026
merci pour votre temps , vous m'avez accompagné avec patience et respect, tu as fini pour régler mon problème, je suis reconnaissante, vous excellent et profesonniel, merci pour votre service boutique lomirat soumia
Jan. 3, 2026
Very quick service! Helped with all the questions I had! I would definitely recommend!
Jan. 2, 2026
Excellent support and resolution. DSers support was outstanding, and Sandy in particular was extremely helpful. My account had incorrect information tied to it, which was blocking fulfillment for my Shopify store. Sandy took the time to understand the issue, corrected the account details, and made sure everything was properly aligned so fulfillment could move forward without issues. Clear communication, fast action, and competent support from start to finish. This is exactly how support should work. I appreciate the professionalism and follow through. Highly recommend DSers, and special thanks to Sandy for getting this resolved quickly and correctly.
Jan. 2, 2026
Excellent service. The DSers support team was quick to reply and very helpful.
Jan. 2, 2026
The sweet treatment <3 all the love and respect for Zoey and Dsers Platform Thank you <3
Jan. 2, 2026
Io ho appena cominciato con questa avventura del dropshipping e questa app Dsers e davvero d'aiuto, ho avuto modo di chattare con il supporto e devo dire che sono molto soddisfatto Grazie ora non vedo l'ora di mettere in pratica i consigli che ho ricevuto
Jan. 2, 2026
Dsers is complicated and as much as I hate having to deal with texting to resolve issues I have received the best customer service under these circumstances....if they upgrade to phone assistance...they would be top knotch but until then...the experience was still very good...the only reason I did not give 5 stars is because of the lack of live phone support
Hi, Thank you for your feedback! We truly appreciate your suggestions regarding improving customer service. Our team is always working to improve the user experience, and your input is valuable in that process. If you need any further assistance, feel free to reach out! DSers Team
Jan. 2, 2026
First time support needed - very quick and thorough. Stayed with me throughout till the problem was fixed with Rita. Thanks
Jan. 1, 2026
Rita's Service was excellent and rectified my payment issue with certainty and clarity.
Jan. 1, 2026
Rita is wonderful. She helped me immediately and I could always count on her. I recommend her.
Jan. 1, 2026
Absolutely amazing! Very helpful and the agent went out of their way to really help resolve the issue. Very happy!