All reviews

Rating Breakdown

  • 5
    99% (30,115 ratings)
  • 4
    1% (356 ratings)
  • 3
    0% (50 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (168 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2024

Love the app! And the customer service is incredible! Very quick and easy when needed. Highly recommend.

Store

atouch

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 10, 2024

J'ai toujours des réponses et j'arrive toujours à me faire comprendre malgré la barrière de la langue. Cela dit, il faut un peu de patience.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 10, 2024

the best there is

Store

RACEUS

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 10, 2024

DSers est une super application qui nous aide et facilite grandement notre quotidien. Malgré quelques difficultés d'utilisation car je suis novice, Raphael de l'équipe DSers m'a beaucoup aidé, il est au top réactif, rapide et très sympathique, une super prise en main de mes problème. J'apprécie beaucoup ! Merci pour tout Raphael

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 10, 2024

the support is doing is fast response and everything in details to your understanding for explanation i have understand the their system work

Store

Nyaabs

Using app

About 8 hours

Total reviews

9

Average rating

4.7

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 10, 2024

Raphael was super fast support and helped me resolve my question within 20 minutes. Appreciate the speed

Store

Kavelen

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 10, 2024

تطبيق جميل جدا والدعم الفني ما قصر معي صراحة علطول ردو وجاوبو على كل الاستفسارات ما اخذت وقت

Store

BUNz

Using app

22 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 10, 2024

Lucy is the best. She gave me on time support, She solved my issue. Highly recommended

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2024

The support team got back to me incredibly fast, and it was easily the quickest customer service I’ve ever had! Their responses were accurate and super helpful too. Thank you, Esfania!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2024

Villanelle’s support has been outstanding! She showed incredible patience, always ready to provide thoughtful guidance and a wealth of valuable resources. Her positive attitude and dedication made every interaction uplifting, guiding the customer toward achievable tasks and making the process enjoyable. Villanelle’s cheerful and encouraging presence truly inspired me, and I am sure she is an irreplaceable asset to her team.

Store

TMEZE

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 9, 2024

Bianca is the best

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2024

Holly was really helpful and answered quickly

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 9, 2024

Villanelle's, response time was very fast, the agent was very knowledgeable, polite and understood the issue patiently. Villanelle provided screenshots and help me to clear my issues swiftly. 5 stars for quick, knowledgeable and polite service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2024

This app is phenomenal and everyone that works there has been super helpful with any issues I have. Zoe has been especially helpful with everything I need and has been so nice in all of her responses. :)

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2024

Rfimp was very helpful and fast to resolve my problem. Thank you.

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2024

I recently had the pleasure of interacting with dear Wendy customer service team, and I must say, they exceeded my expectations in every way. From the moment I reached out, the response was prompt, professional, and genuinely friendly. My representative listened carefully to my concerns, provided clear solutions, and made me feel valued as a customer. What really stood out was their dedication to making sure I was satisfied. They followed up to ensure everything was resolved to my satisfaction, and even offered additional assistance if needed. It’s rare to experience this level of service nowadays, and I truly appreciate the time and effort they put into making sure I had a positive experience. Thanks to Wendy, I feel confident in recommending their services to anyone looking for quality and reliability. Keep up the excellent work!"

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2024

I am satisfied. Great app, excellent 24/7 support and competent service - with compliments to Wendy :). I heartily recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2024

Recomendo muito o atendimento prestado pelo Zico, muito simpático e prestativo.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2024

Zico from DSers was amazing! He resolved my issue quickly and efficiently. Great service!"

Store

My Store

Using app

6 days

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2024

I am a new customer. I received exceptional service. Fast and professional in dealing with a problem that arose with the supplier. Thank you very much!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team