All reviews

Rating Breakdown

  • 5
    99% (29,784 ratings)
  • 4
    1% (353 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (167 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 29, 2024

Vivian was very resourceful and helped me with the information I needed. She was kind and diligent.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Oct. 29, 2024

ALL OF MY ITEMS ARE SHOWING UP AS SOLD OUT ALREADY. PLEASE HELP ME FIX THIS INVENTORY ISSUE

Using app

1 day

Total reviews

2

Average rating

4.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 29, 2024

I was able to get great help from Vivian @DSers, the product seems to be great so far. Looking forward to seeing the automation in action.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 29, 2024

EXCELENTE ATENDIMENTO!!!

Using app

5 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Oct. 29, 2024

Store

chosly

Using app

25 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

Oct. 29, 2024

The customer service is outstanding, Vivian, who was the one handling my queries was very professional and helpful. I would recommend all dropshippers to use DSers as their go-to platform to import products. It is very easy and quick.

Store

Aeres

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 29, 2024

Gostaria de expressar minha gratidão pelo excelente atendimento prestado pela Vivian no app DSers. Quando precisei de informações, ela foi extremamente atenciosa e dedicada em me ajudar, respondendo a todas as minhas perguntas com paciência e clareza. O suporte dela fez toda a diferença na minha experiência com o app, transmitindo segurança e confiança. Muito obrigado, Vivian, pelo profissionalismo e pela simpatia no atendimento!

Store

Minha loja

Using app

5 days

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Oct. 29, 2024

Excellent service provided by Olivia. It solved my problem within a minute. Thank you Olivia.

Store

My Store

Using app

15 days

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 29, 2024

THANK YOU SELENA! Super awesome support. Patient and informative. Glad I chose DSERs on my journey.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 29, 2024

Good app and helpers especially Selena

Store

Cenipo

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Oct. 29, 2024

ExCelllent Helper! Worked very fast and affectively. Definitely a great experience !!! Thank You!!!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 29, 2024

Great app and Excellent support, I had a problem with the "Push product to store" , I contacted support, Selena followed me to solve the problem, thanks Selena

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 29, 2024

I had an exceptional experience with Vivian from DSers! She was incredibly knowledgeable and responsive, helping me navigate my questions about inventory management with ease. Vivian provided clear explanations and practical solutions, making the entire process smooth and stress-free. Her attention to detail and dedication to customer satisfaction truly stand out. I highly recommend reaching out to her for any support you need—she's a real asset to the DSers team! Thank you, Vivian, for your outstanding assistance!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 29, 2024

Using Dsers has been easy with the support agent Aurora, she was really helpful and patient with me, until I found all the solution to my problems.

Store

BIYO

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 29, 2024

Viviane gave me excellent attention; she responds quickly and resolves your questions!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 29, 2024

easy to use. works great

Store

SKERLO

Using app

2 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 29, 2024

Used DSers Facebook Messenger to receive support today. Rin helped me and was very quick to answer and was able to help address my issue promptly. Good job Rin!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 29, 2024

Fui atendido muito rápido pelo atendente "Sans". Ajudou a resolver meu problema. Serviço rápido e ágil.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 29, 2024

Lena me atendeu e foi muito solicita comigo, uma pessoa de ótima agilidade e muito competente

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 29, 2024

The customer service is great! thanks to Rin! helped really quick.

Store

By Nora

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team