All reviews

Rating Breakdown

  • 5
    98% (5,152 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 99% (5,213)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 4, 2025

Chat was very responsive in helping me with setting up shipping, still working on resolving an issue that may be on shopify end - trying to determine but very responsive and helpful.

Store

My Store

Using app

2 months

Developer Reply

Hello, Thank you for your feedback! We're glad to hear our support team was responsive and helpful while assisting you with the shipping setup. We always strive to offer the best service possible. If you need further assistance or help troubleshooting the Shopify side, feel free to contact us anytime. DSers Team

5 / 5 Share

Aug. 4, 2025

Merci beaucoup à Chloé pour son aide rapide et efficace !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Rita is the best!! Thanks you so much Rita!!

Store

Mi tienda

Using app

--

5 / 5 Share

Aug. 3, 2025

Been using DSERS for years across multiple stores and cant deny it, the best for connecting your products with Aliexpress. And support from Zico has been impeccable, definitely team DSERS all the way!

Store

Aurece

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your loyal support and for taking the time to leave such a great review! We’re thrilled to hear Zico provided impeccable assistance — our customer service team always strives to offer the best help possible. If you ever need anything else, feel free to reach out to us again anytime. DSers Team

5 / 5 Share

Aug. 3, 2025

No podía procesar mis pedidos por alguna razón, pero Zoe me ayudo y tuvo mucha paciencia con mis dudas, soporte al instante y funcional, muchas gracias Zoe!!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hola, ¡Muchas gracias por compartir tu experiencia! Nos alegra saber que Zoe pudo ayudarte con paciencia y eficacia — nuestro equipo de atención al cliente siempre está comprometido en brindar el mejor soporte posible. Si necesitas ayuda nuevamente, no dudes en ponerte en contacto con nosotros. DSers Team

5 / 5 Share

Aug. 2, 2025

This chat started as an idea I had and is now a working website! chat was about 30 minutes. WOW!! Thank you so much! TikTokTrendingDeals.com

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 2, 2025

not impressed with this app.

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi, Thank you for sharing your experience! Could you give us more details? Our customer service team is always ready to provide fast and effective support whenever you need it. Feel free to contact us anytime you have questions or need assistance. We're here to help! DSers Team

5 / 5 Share

Aug. 1, 2025

The support I received was first class. I had to go back and forth with multiple questions as I am new to Dropshipping. The assistance was very knowledgeable and patient

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Der DSers Support (Frankie) hat schnell und unkompliziert geholfen! So stelle ich mit Support vor. Cool! Ich hab ein gutes Gefühl, wenn ich wieder mal Fragen habe, das der Support wieder schnell hilft

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your positive experience! We're happy to hear that Frankie was able to help you quickly and smoothly. Our customer service team is always ready to provide fast and effective support whenever you need it. Feel free to contact us anytime you have questions or need assistance. We're here to help! DSers Team

5 / 5 Share

Aug. 1, 2025

Amazing and very fast support I had to wait like 5 seconds and then they responded asap. Highly recommend. Myra knew what specific problem I was dealing with and helped me with it.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

I’ve been really impressed with how fast and effective the support has been. Every time I’ve reached out, they’ve responded quickly and solved things with care and attention. It’s great to feel truly supported.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for sharing your positive experience! We’re thrilled to hear that our support team has been fast, effective, and attentive to your needs. Providing genuine care and reliable help is what we aim for every day. Please don’t hesitate to contact us again whenever you need assistance—we’re always here for you. DSers Team

5 / 5 Share

Aug. 1, 2025

Service rapide explications détaillées et faciles à exécuter l'agente Elora m'a super bien répondu merci je suis contente de votre service

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your wonderful feedback! We’re happy to hear that Elora provided you with clear and detailed explanations and that you’re pleased with our service. Our customer service team always strives to deliver the best support possible. If you ever need assistance again, feel free to reach out to us anytime. DSers Team

5 / 5 Share

Aug. 1, 2025

j'aime beaucoup cette application et je me sens trés à l'aise, dans n'importe quel problème , il sont diponible à tout moment et ils traitent avec gentillesse et professionnalisme. MERCI DSERS

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you very much for your kind review! We’re glad to hear that you feel comfortable using our app and appreciate the kindness and professionalism of our support team. We’re always here to help you anytime you need. Please don’t hesitate to contact us again if you have any questions or need assistance. DSers Team

5 / 5 Share

July 31, 2025

Fast help!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Sandra foi realmente útil e incrível!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Olá, Muito obrigado por deixar sua avaliação! É ótimo saber que a Sandra foi tão útil e incrível — nossa equipe de suporte se dedica a oferecer o melhor atendimento possível. Se precisar de qualquer ajuda no futuro, estaremos sempre à disposição. Equipe DSers

5 / 5 Share

July 30, 2025

Selena was really helpful and awesome!

Store

Fituraa

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to leave a review! We're so glad to hear that Selena was helpful and made a great impression — our customer service team always strives to deliver the best support possible. If you need anything else in the future, don’t hesitate to reach out again. DSers Team

5 / 5 Share

July 29, 2025

The Best Service, The Best App! I’ve been working with them for over 3 months, and I’ve never had any problems! I tried other services before, but they were disappointing. Now, I can finally feel at ease and not worry about errors. The support team is always quick to respond. Thank you, guys!

Using app

5 months

Total reviews

19

Average rating

3.1

Developer Reply

Hello, Thank you so much for your kind words and for sharing your positive experience! We're thrilled to hear that you've found DSers to be reliable and that our customer service team has been there when you needed support. If you ever have any questions or need assistance in the future, feel free to reach out anytime. DSers Team

5 / 5 Share

July 29, 2025

Thanks

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Maria was incredibly helpful and professional. She took the time to listen to my issue and resolved it quickly and smoothly. I truly felt cared for and confident thanks to her fast and friendly service. Thank you, Maria!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Very good experience thanks to Rita! She answers everything right away and always with a great attitude. Many thanks!

Store

GoHappy

Using app

About 1 year

Total reviews

12

Average rating

4.9

Developer Reply

Hello, Thank you so much for your wonderful review! We're delighted to hear that Rita provided you with such a positive experience — our support team is always here to help with professionalism and care. If you ever need anything else, feel free to reach out to us anytime. DSers Team