DSers: Dropship+AliExpress+AI
All reviews
A huge thank you to Ashley for helping me set up my DeSerres account! She was incredibly kind and guided me through every single step of the process. Her support made everything so easy. Highly recommend her help
I had a great experience with DSers. Their support agent, Aimee, was patient, professional, and very helpful in resolving my issue. She replied quickly, explained everything clearly, and made the whole process much easier. DSers is a useful platform for managing dropshipping orders, and their customer support truly stands out. Highly recommended.
Layla from DSers support genuinely saved my day. I had a batch of orders stuck in "Awaiting Payment" after a supplier change, address validation failures on Polish rural postcodes, and I was pretty confused about how to untangle it all. Layla walked me through every issue patiently — diagnosed the province/city mismatch on AliExpress, tested one of my orders herself to confirm the fix, and flagged that several orders were missing province data so I could fix it at the source. Fast responses, real solutions, no runaround. Exactly the kind of support you hope for when you're stuck. Highly recommend DSers, and huge thanks to Layla specifically.
Luna from DSers customer support was incredibly helpful. I was stuck with an order that kept showing an error, and she patiently walked me through each step until we were able to submit the order successfully. She explained everything clearly, double-checked the details with me, and made sure I understood how to avoid the same issue in the future. Thanks to Luna, what started as a frustrating problem turned into a smooth and positive experience.
good Job they have good support
Luna was very helpful in solving my issues today. It was a pleasure to have her help me out!
Dser support is excellent. The attendants are super attentive and help us solve the problem step by step, all very well explained.
I had the pleasure of being helped by Luna today. Very kind, and especially very fast and efficient in responding to my request. Thank you Luna!
Grace is courteous and professional she was very patient and kind. I really appreciated it.I would recommend her to anyone. I had a problem with installing the DSers app and she was extremely helpful and efficent.She helped me fix the problem and everything is working great.
Quero agradecer a atendente Luna pelo ótimo serviço prestado, até o momento resolveu maioria dos meus problemas!!
Krystal was very patient and helpful. She made the chat go smoothly!
Greatest customer service experience I have ever had. So nice and understanding along with patient which helped me learning the process of Dsers so much easier. Would highly recommend!!
What a great service DSers provides, they are always there to lend a hand and assist us with whatever we may be stuck on. ****Esfania*** Did great today after I made a boo boo (starter here) she was able to fix it rather quickly and put myself at ease that it was going to be ok. highly recommend this app and program for anyone starting out or been doing it for a while and just need a fresh DS provider. I love the mapping and being able to just have one main place for all the many products. Lets all give a big round of applause for the DSers help center associates!!!!!
Great app, makes things quick and easy!
Great support from Grace. I was assisted to link my Dsers to my Aliexpress after struggling a bit. I would highly recommend
DSers is one of the best services for placing orders. I 100% recommend it. Easy to use, reliable, and backed by an excellent support team.
Good Lacey, thank you so much!!
great customer service, thank you so much!!
I had a great experience with DSers support! My issue was resolved quickly and smoothly. Special thanks to Esfania for her professionalism, patience, and clear guidance throughout the process. Everything is working perfectly now. Really appreciate the support — highly recommended!
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