All reviews

Rating Breakdown

  • 5
    98% (5,152 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 99% (5,213)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 27, 2025

Rita에게 아주 빠르게 도움을 받아 해결했습니다. 매우 친절합니다.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2025

Danke an Elora, Sie hat mir weitergeholfen, super Support. Sehr kompetent und hilfreich. Vielen Dank.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hallo, Vielen Dank für Ihre nette Bewertung! Es freut uns sehr zu hören, dass Elora Ihnen weiterhelfen konnte – unser Kundenservice-Team gibt immer sein Bestes, um kompetent und freundlich zu unterstützen. Sollten Sie in Zukunft weitere Fragen oder Anliegen haben, zögern Sie nicht, uns zu kontaktieren. DSers Team

5 / 5 Share

July 27, 2025

The support team was very helpful and fast, Teresa solved my issue in less than 10 minutes!

Store

Exploro

Using app

10 days

Total reviews

7

Average rating

4.6

Developer Reply

Hi, Thank you for taking the time to leave a review! We’re glad to hear that Teresa and our support team were able to help you quickly and effectively. Providing fast and helpful customer service is something we truly pride ourselves on. If you ever need assistance again, feel free to reach out anytime. DSers Team

5 / 5 Share

July 26, 2025

We've been using DSers quite often and we have thousands of products from them. Fiona from DSers Customer Service has been incredibly helpful and quickly pointed us in the right direction when we needed it. Recommended to all merchants

Using app

4 months

Total reviews

6

Average rating

4.5

Developer Reply

Hello, Thank you for taking the time to leave such a positive review! We're glad to hear that Fiona and our customer service team were able to assist you quickly and effectively. It’s wonderful to know that DSers is helping you manage your large product range smoothly. If you ever need any further support, feel free to reach out to us anytime! DSers Team

5 / 5 Share

July 26, 2025

Le service client est rapide, et direct, tous ce qu'il faut pour ne pas perdre trop de temps

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2025

Esfania was quite helpful in resolving my issues. I'm so grateful for her patience and knowledge about the processes and sharing that information to help me!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

Sandra at Dsers Support was very helpful and patient, she resolved my issue 100%

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

DSers has made my dropshipping process so much easier and more efficient. The platform is intuitive, fast, and packed with features that save me tons of time. Their customer support is top-notch — always quick to respond, polite, and very helpful.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your wonderful review! We’re thrilled to hear that DSers is making your dropshipping process easier and more efficient. Our customer service team works hard to provide fast, polite, and helpful support, and your kind words mean a lot to us. If you ever need assistance, please don’t hesitate to contact us again — we’re always here for you! DSers Team

5 / 5 Share

July 24, 2025

perfect client service

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your positive feedback! We truly appreciate you taking the time to leave a review. Our customer service team is dedicated to providing the best support possible, and it’s great to hear you had a perfect experience. Feel free to contact us anytime you need help or have questions. DSers Team

5 / 5 Share

July 24, 2025

siempre satisfecha

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your kind words and for leaving a review! We’re glad to hear you’re always satisfied with our service. Our customer service team works hard to ensure every user has a great experience. If you ever need assistance again, don’t hesitate to reach out to us. DSers Team

5 / 5 Share

July 24, 2025

I had a back end issue with fulfillment and had to reach out to customer support. Rita replied immediately, assessed the situation and solved my issue in minutes

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your experience! We’re thrilled to hear that Rita was able to respond quickly and resolve your fulfillment issue so efficiently. Our customer service team is always here to provide fast and effective support. If you need any more help in the future, please feel free to contact us anytime. DSers Team

5 / 5 Share

July 24, 2025

Rita was so helpful and walked me through the process quickly and efficiently!

Store

My Store

Using app

14 days

5 / 5 Share

July 24, 2025

Zico is a Superstar!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

Super support from NEVA. Thnxxx

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We’re thrilled to hear that Neva provided you with great support — our team is always here to make sure everything runs smoothly for you. If you ever need assistance again, feel free to contact us anytime. DSers Team

5 / 5 Share

July 24, 2025

I had an issue with placing the order. Sandra helped me out instantly. Great

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for leaving such a kind review! We're glad to hear that Sandra was able to assist you right away — our customer service team is always ready to provide quick and effective support. If you ever run into any other issues or need help in the future, don’t hesitate to reach out. DSers Team

5 / 5 Share

July 23, 2025

Frankie is the best! I hope his pillow is always cool and his bus is always on time. He helped me not panic and I accomplished what I needed.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your fun and kind review! We're thrilled to hear that Frankie could help you stay calm and get things done — our customer service team is always here to support you, no matter the situation. If you ever need assistance again, just reach out. We're always happy to help! DSers Team

5 / 5 Share

July 23, 2025

Janet è stata disponibile e molto chiara nel spiegare e capire l'esigenza

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Ciao, Grazie mille per aver lasciato la tua recensione! Siamo felici che Janet sia stata chiara e disponibile — il nostro team di assistenza clienti si impegna sempre per offrire un supporto comprensibile ed efficace. Se hai bisogno di ulteriore aiuto in futuro, non esitare a contattarci! DSers Team

5 / 5 Share

July 23, 2025

I received very good service from Luna, she answered all my questions and helped me a lot.

Store

Rucca

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for taking the time to share your feedback! We're so glad to hear that Luna provided you with excellent support and was able to answer all your questions — our customer service team always aims to be as helpful and responsive as possible. If you ever need assistance again, feel free to reach out anytime! DSers Team

5 / 5 Share

July 23, 2025

Fiona was absolutely great! I am new to Shopify and she explained so many things and gave helpful hints, tutorials and encouragement. Highly recommend DSERS and the outstanding job they do in customer service. Just dealing with Fiona has given me a sense of confidence.

Store

BeerzMe

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for taking the time to leave this wonderful review! We're thrilled to hear that Fiona was able to guide you through everything and provide the support and encouragement you needed. Our customer service team is always here to make your journey as smooth as possible. If you ever need further assistance, don’t hesitate to reach out — we’re always happy to help! DSers Team

5 / 5 Share

July 21, 2025

Isak was amazing. I had a problem processing a payment and he helped me in 5 minutes flat.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for sharing your experience and for leaving such a great review. We're happy to hear that Isak was able to help you so quickly — our customer service team always strives to be efficient and supportive. If you ever need help again, feel free to contact us anytime! DSers Team