All reviews

Rating Breakdown

  • 5
    98% (5,112 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 2, 2022

Lucy has been absolutely wonderful! She is so kind, professional and works hard to ensure that any issues are taken care of. I truly appreciate how she offers various ways to make things go smoother and is quick to find resolutions! I love working with her!

Using app

7 months

Total reviews

14

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team member in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Sept. 2, 2022

Thank you for the amazing support, Eden! I could not be more satisfied with the experience that you gave me!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 31, 2022

Just Perfekt!Es ist sehr hilfreich, sogar der Kundensupport extrem gut! Sind sehr freundlich und hilfsbereit!

Store

KRZIU

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 31, 2022

I'm very happy to this app ! Neva is very efficient and professional ! Job is done quickly and my problem was fix in 1 minute. Thank you very much .

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 5, 2022

Today Barertt have saved me, oh god thanks for having DSers always. The order was not able to be placed on the dash and he make it happen in seconds. thanks friend

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 30, 2022

Irene was very efficient and prompt in helping me with my problem of getting all my store products on shopify mapped/imported to Dsers. It was critical to my store and her service was exemplary. Thank you so much it was greatly appreciated.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 30, 2022

Customer Service is super awesome and helpful, super quick as well. I wish I had discovered this app years ago, its a life saver, no more manually typing in my customers info for drop shipping. This will help my customers reach their items way quicker, and have updates immediately!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2022

I needed help fixing something while ordering an Item, but got stock. I contacted the DSsers support team and a great person named Nephele helped me with everything. Thank you very much for all the good work :)

Store

Manlina

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2022

This app makes everything so easy and stress free thanks to Joy who has helped me within seconds of asking. I just open messenger and the customer support is always there ready to help!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our app and customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2022

I did encounter an issue on deleting an order that had to be refunded due to high-risk. I spoke with a nice person, Joy. She was very helpful, patient & knowledgeable. DSers is a fine association partner for my business.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 16, 2024

Excellent service, il y a toujours eu quelqu'un pour m'aider à résoudre mon problème. Je l'installe depuis plus d'un an et il ne m'a jamais déçu. Je vous remercie de tout cœur.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 25, 2022

It is months later and this App still is difficult to navigate. But thanks to Jessica I had a great support experience. This makes it a decent app to use hence I improve my rating.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2022

Useful app. Lucy helped explain the range of features and how to use them. Friendly service and solid dropshipping app.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2022

Olivia. She strongly helps me with my pleasure! She's so friendly. I appreciate your work. It's good for me

Using app

3 months

Total reviews

8

Average rating

4.5

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2022

This app has been very useful. Way better than oberlo. I needed help resolving an issue and Myra helped me today with great service! Highly recommend

Using app

2 months

Total reviews

11

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2022

I was having trouble connecting DSERS to AliExpress, Good job ! Fast and efficient ! Thanks for your help

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 24, 2022

Easy to use app. I have used them over Wordpress and Shopify and they are both amazing integrations. Support via Messenger is always fast and solves the problem first time! Thanks to Neva for the fast support <3

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 24, 2022

The app is excellent, I can import the products I want and the support is always available to help us whenever we need it. I received help from Luna who helped me with a fundamental problem in my operation.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 23, 2022

Olivia did an awesome job assisting and informing me on dsers. all of my questions were answered and everything is live now

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 21, 2022

Luna was very helpful. She took the time to answer my questions. Reliable support staff that is patient and responds quickly.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team