All reviews

Rating Breakdown

  • 5
    98% (5,112 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 21, 2022

We needed some information for some of the orders placed through our store. Via at Dsers was very helpful and provided prompt response to resolve our issues. Very Satisfied with the support

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 21, 2022

Good customer service. Helped me within a few minutes!!! Very professional & polite. Using Ds'ers app for years now.. Never problems!!!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 21, 2022

Suporte muito bom! Suporte muito bom! Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 20, 2022

se han resuelto todo mi problema,atendimiento con muy buena preocupacion servicio rapido ,muy buena experiencia muchisimas grcias..

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2022

Via was awesome! Helped a ton! She took the time to go through the process and then stayed on the chat until solved.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 7, 2024

Thank you so much to Chrissy for all your help this evening. I accidentally made an order without changing the delivery date and could not find my way back to amending this. Chrissy was amazing and corrected this for me very quickly. Thank you so much I used this app to help me with the correct settings on dsers in order to learn how to fulfil orders. Great help, thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of DSers about our features. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 19, 2022

Really really satisfied, good customer service,like this app, very helpful, love it very much, thank you

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 18, 2022

The support team was very helpful! They answered all of my questions very quickly! Thank you for your fantastic support.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 17, 2022

Neva helped me out a lot!! Wonderful and thoughtful customer service, and would highly recommend to anyone

Using app

23 days

Total reviews

38

Average rating

4.6

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 17, 2022

Zoe was great she’s quick to respond to my question and got the help I needed right away. It was through Facebook messenger

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 16, 2022

Dsers as always with the best support! Thank you Via for helping me solve my problem for the second time.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 16, 2022

I used it for the first time. I got lost somewhere but support team is great. They have solved my issue in few minutes. Great! Thank you so much

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 15, 2022

Super helpful very polite answered all my questions and talked te through everything I was having problems with. Excellent customer care!!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! We are so glad to know that you have a great experience with DSers! Thank you for the great review! We’re so happy you loved the experience here and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything. We wish you business will bloom with DSers DSers Team

5 / 5 Share

Aug. 15, 2022

I used the app to fulfill my orders. I was stumbling along, but "EMMA" helped me place and ship my orders, which save my day.. She was awesome to work with and I cant thank her enough

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for sharing your experience of DSers. We’re really glad you enjoyed our service.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Feel free to get back soon whenever you feel you need us. Cheers!Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 15, 2022

The customer support group helped me when I ask were very polite, helpful, kind and explained everything I asked

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 14, 2022

Amazing work by Luna! I thought this would take forever to figure out but it took minutes. I hope to have Luna help again next time.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 14, 2022

The most responsive Support team, is immediately available, knowledgeable, friendly, and a bit too casual but most importantly takes you through solving your challenges step by step without rushing you to move to the next customer. Via supported me and was awesome!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers!Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 13, 2022

I missed the migration to DSers and I had a terrible time trying to fill an open order! Then, Olivia helped me get it done! Thanks!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 13, 2022

Wonderful and easy to use system with great support! Love the 24/7 availability and quick to respond staff! Wang was very helpful!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 13, 2022

This app is pretty awesome and the customer service is very fast and helpful! I recommend it a lot to everyone!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team