DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,233
chart
#691
All reviews
Review RSS Feed
Aug. 12, 2022
Jessica was so sweet and had so much patience to deal with my issue. She also made suggestions that could help my dsers app run better with my shopify business. We need more people like Jessica.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 12, 2022
Luna was SO amazing and incredible to work with. Luna helped me for so long and answered all my questions so thoroughly. I will definitely be keeping this application and honestly it is only because of Luna. If it wasn't for Luna I would not have known how to use it!
Hi there! Thank you for highlighting our support team member in your honest review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Aug. 12, 2022
Top comme toujours ! L'équipe fait un travail fantastique. Nous sommes ravis de l'expérience avec Dsers. Et continuerons de l'utiliser.
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 12, 2022
I am trying to adjust to using the DSers app since Oberlo is no longer an option. I needed help figuring out how to fulfill orders with DSers and asked Luna on messenger, she helped me and made the learning process very quick and easy! This app is better then Oberlo for fulfilling orders.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 12, 2022
the app is really comfortable i love it, its the best alternative app for oberlo I highly recommend it
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 11, 2022
the custommer service is great! Eden salved me. thank you! it was super quick and useful, very recommended
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 11, 2022
I contacted "DSers - AliExpress Dropshipping Partner" through Messenger because I had issues with the removal of unwanted products from DSers. The products that I wanted to remove from Shopify were removed but still were visible on DSers under "My Products". Luckily, Myra from the "DSers - AliExpress Dropshipping Partner" Support Team removed the 88 items for me with ease. I really appreciate the excellent customer service and support that Myra provided to me. Myra saved me some valuable time and energy.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers!Happy dropshipping with DSers! DSers Team
Aug. 11, 2022
I contacted Dsers regarding how to get a tracking number, when Wang investigated my order it was clear that i had clicked on the wrong icon, Wang sent me clear instructions and helped me to complete my order through Dsers to be able to pay AliExpress. Great clear help,. from Wang, thank you
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 9, 2022
I needed some help and "Jessica" went about and beyond to help me with my store. Thank you for helping me out!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 9, 2022
where is my oberlo data? why won't it sync? I have hundreds of items in my store and now oberlo is gone and apparently this is supposed to replace it but there is no option to sync
Hello Hippy Haven, Our customer service team has contacted you to fix this issue. The Oberlo migration period is now over, but our team can help you to make sure you don't lose any data! Please let us know if you need more help once it is fixed, we'll be glad to assist! DSers Team
Aug. 8, 2022
great help and response. was quick to come online to help and walked me through the process and also send helpful links.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 7, 2022
Collins was a great help and solved every issue I was having and explained everything in detail with photos. Excellent customer service. :)
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 7, 2022
This app is very great, I haven't yet tried a perfect purchase for any customer but the service is great, the support is fast, great and polite, every time I need help I find immediate help Thank you for this wonderful service and I am eager to experience completing a purchase for any customer in the future
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 7, 2022
Olivia has been very helpful answering all my questions and helping me understand how this app works
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 5, 2022
Emma me ajudou com pendências para processar pedidos. Foi rápida é eficiente em sua resposta, encontrou com facilidade o problema. Foi excelente
Hi, We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 5, 2022
The app is great, easy to use and has many features. Support is on top level. Emma helped me solve my issues right away. However there is a bit of confusion when it comes to entering new variants from the same supplier that you already imported the product. You have to manually create variants on shopify and then map them on dser. This creates confusion on sku's and inventory tracking.
Hi, We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 4, 2022
Zoe was very helpful and patient with me. Great customer service and love how I was not rushed. Five stars is not enough.... I am give you 10 stars...
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 4, 2022
I moved from Oberlo to DSers and I am very happy with their services. I got help and changed all the settings pretty fast. Also the customer service team explained me what settings I should change in order to replace faster the products from Oberlo inventory to DSers.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 4, 2022
Very good service. Thank you very much for your help, you were able to find the best solution to my problem. Thanks a lot
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 3, 2022
The app is a bit confusing at first, but the customer service is pretty good. Thanks, Lucy for the help!
Hi there! Thank you for highlighting our support team member in your honest review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team