DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,233
chart
#484
All reviews
Review RSS Feed
June 2, 2022
I would like to thank Zoe for the help that she offered. She answered all my questions and showed me how to do some things on my website. I am new to DSers (Shopify just switched over) so I was concerned about how items were being updated in my shop. Again, thanks Zoe for your courteous help!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 2, 2022
Thank you Zoe for you fast and courteous support. An excellent app with exceptional customer support! I use it in multiple stores!
Hi, We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 2, 2022
The app works flawless. The migration is also smooth. The support responds immediately. I had a small concern and it was taken care of immediately. Really impressive
Hi, We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers! DSers Team
June 2, 2022
Colins was really helpful and saved the day. he ran me through the entire process and made sure delivery is done
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 2, 2022
Villanelle help me to solve the issue and also explained about the advantage of my plan. I found her high professional.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 1, 2022
Great app and very good customer service .Also the app is very easy and friendly to use plus you can import more products then other apps .
Hi, We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
May 31, 2022
I just migrated my store to DSers from Oberlo. The migration went very well. Lena from DSers was a great help! There were some data transfer concerns I had after migration to DSers from Oberlo and she was able to help me with all of them. Thank you!
Hello Fit Sports, Glad to hear that everything went well with the migration and welcome to DSers, we hope that you'll get used to us very fast and we'll try our best to give you the best features and experience. Don't hesitate to contact us if you have some ideas! DSers Team
May 31, 2022
I just transferred my store's data from Oberlo to DSers. I was a little nervous about it. But everything occurred smoothly. I did have a question about an error message I received and ended up working with Helen who provided me prompt assistance to resolve the matter.
Bonjour Objet D'Art, Merci pour votre message et pour votre retour sur la migration! Nous faisons de notre mieux pour que tout ce passe bien, n'hesitez pas a nous contacter si vous avez besoin de quoi que ce soit! Bonne journee :)
May 31, 2022
Helen helped me get my issue to the tech team to get it resolved! It was very efficient and I got the help quickly
Hello Whiskers & Claws, That great to hear, thank a lot for your feedback! Helen is great, isn't she? Please don't hesitate to let us know if you need more help, we'll be happy to provide any support you need. Have a great day
May 31, 2022
Easy to implement and customer service is great. Jeo helped me quickly and in a very friendly manner to figure out what I needed.
Hello EcofiedHome, It's great to hear your feedback, thank you for taking the time to leave us a review and have a great day!
May 31, 2022
Using this app has been great. They are professional and efficient.I had some issues with the platform before this one but they have alleviated my concerns.
Hello decorfien, Glad to hear that everything is working out for you! Thanks for your comment and have a great day
May 31, 2022
I was afraid when I had to switch over to Dsers. Afraid I was going to have to learn a hole new system. All the headaches I would have to go thru again. Not here the customer service is the best. I chatted with someone today name Zoe. Simply the best. Top notch.
Hi Gen U Us Products, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
May 31, 2022
great and fast service , amazing app really easy to use , Helen its the best <3 xoxoxoxoxoxoxoxoxoxoxo
Hi pawslovestore, We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
May 31, 2022
Great customer service. There's still a few minor issues to fix within the software for everything to run smoothly.
Hi Queenya, We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us about what to improve. Happy dropshipping with DSers! DSers Team
May 31, 2022
Emma was great! Helped me out with my problem. Did it very quickly! ssssssssssssssssssssssssssssssss
Hi Maughon's, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
May 31, 2022
Can't even filter out of stock products or replace it customer service makes you repeat 3 times over grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
Using app
15 days
Total reviews
1
Average rating
1.0
Hello, Thank you for your feedback and the idea to improve the the filter feature. We'll take this in consideration and we'll try to implement it in the near future. If you have additional suggestions, please feel free to share them with us, we're always open to new ideas. Have a great day, DSers Team
May 31, 2022
Works just as seamlessly as Oberlo used to. Had a bit of confusion with my first order and one of their customer reps walked me through it in minutes. The service was fantastic (thank you Bit!). Good customer support, good product.
Hi 12 Parsecs Designs, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
May 30, 2022
Very pleased with the customer service. Villanelle was quick to respond and fully understood my situation as I am just starting off with their service. Problem solved quickly and effectively. Short learning curve in the beginning but once you get going it gets easier.
Hi Whisker Hut, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 30, 2022
Olivia was very efficient with responding to my support request. Not only did she ensure that my issue was resolved, she gave a very friendly service. I didnt feel rushed throughout the process! Thanks again Olivia :-)
Hi Model Mannequin, Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 30, 2022
I had issues with mapping on an order, and i was so pleasantly surprised by Chris with DSERs help!. He literally walked me through each of the steps i needed to take to complete it. He didnt get tired of my borderline retarded questions and was patient AND EAGER enough to help me with my remaining issues. Thanks Chris! DSER's doing a great job, im glad we swapped from Oberlo!
Hi Imperial Roots, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team