DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,401
chart
#843
All reviews
Review RSS Feed
July 2, 2022
Awesome customer service from Aurora - extremely helpful and solved all our questions promptly - so far so good!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 2, 2022
The best dropshipping app and very helpful customer service via messenger (Olivia). Everything is very clear with perfect UX.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 4, 2022
I still find dsers a bit confusing and i hope that the dev team can make some changes on automatically choosing the first 100 variant as this will help merchant a lot and save time not having to manually remove them manually however the staff are really patience with helping you through joey and seven helped me a lot understanding how dsers work
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
March 11, 2024
I recently had the pleasure of experiencing exceptional customer service from DSERS, particularly through their consultant Chrissy.
Hi, We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
July 1, 2022
très satisfaite de l'intervention de Barret du service assistance. merci pour son aide. il a compris tout de suite ma demande et m'a aidé dans ce sens
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 30, 2022
Sebastian provided great care and customer support for me. All of my questions were answered. Top-notch support was given and very patient and thorough.
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 30, 2022
Woowwww, speechless, the customer service is excellent, very patient, professional, and knowledgeable
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 29, 2022
Great customer service. Villanelle helped me order a product for a customer that kept failing when I was trying to order. It was so simple and quick.
Hi, We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 29, 2022
I find the app a little difficult at times to use the user interface. BUT, the Customer Service via the 'messenger' link is very fast & easy to use. If you have any issues with the platform I would definitely recommend contacting CS via messenger to get help.
Hello! Thank you for your review! Could you please give us more details about the difficulty you faced? It would be really useful for us to improve according to our merchants suggestions. Thank you in advance and have a good day. DSers Team
June 29, 2022
Great Customer Services! We merge our website from another application and had some issues with the checkout shipping process. The Customer Services assisted us within minutes and we we're able to fix the issue right away!
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
June 28, 2022
It was easy to migrate my products to DSers from Oberlo. I had some questions and Emma was available to quickly answer and assist me. So much better than Oberlo which I usually had to wait a day for a response.
Hi, We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
June 28, 2022
Great app and great support from Jessica, 2 problems solved in seconds. Keep up the great work and thank you!
Hi, We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 28, 2022
i had some problem for my order. and Krystal helped me to solve it ) thank u so much for your help, really appreciate it ))
Hi, We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 28, 2022
Helen was fabulous and fast - which was great as I have little experience as a new user! I will definitely recommend DSers to my Clients & Friends!
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
June 27, 2022
Switched from Oberlo to DSers. Pretty seamless integration/transition except for one hiccup with shipping, but Helen in Customer service has been amazing!
Hello, Glad to hear that the migration from Oberlo went well and welcome to DSers! Don't hesitate to contact us in the future if you need help! DSers Team
June 27, 2022
Myra from DSers support team was very kind and helpful. She answered all my questions and explained all that I needed. Thanks! :)
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 27, 2022
Asked a question via messenger later in the evening. Within minutes response and immediately helped well. Very satisfied with this service!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 27, 2022
I had a few questions regarding the migration from oberlo to DSers. Lena was kind and provided excellent service.She was Intelligent and professional.I look forward to doing business with DSers.
Hello, We're glad to welcome you to DSers and that the migration was a success from Oberlo ! Don't hesitate to contact us in the future if you need help! DSers Team
June 24, 2022
Thanks for the help. There were many questions regarding the stock of goods, but the operator answered all my questions quickly and efficiently.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
June 24, 2022
Really good service from Helen. Very friendly and help full. Had some issues with mapping and she helped me and fixed it for me.
Hi, We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team