All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2022

I am a new user to this app and I really needed some help., Catalina was just a great help and clarified my doubts. Thank you so much Catalina!!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 23, 2022

Very good app and customer service is fantastic. Respond very quickly and solve issues fast. 100% recommend.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 23, 2022

Great App! Its easy to fill up your orders in bundle. Very helpful and the support is amazing! Thank you Lena.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 23, 2022

The support with this app has been excellent.. as I get used to using it the web chat especially thank you again Tony

Using app

8 days

Total reviews

4

Average rating

4.8

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2022

Excellent customer support, app, and service. I'm really happy with it, after migrating from Oberlo.

Using app

16 days

Total reviews

6

Average rating

4.7

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2022

I was very surprised to hear Oberlo was now DSers. Im not very techy but Sebastian from DSers support team was so helpful and professional in helping me set some things up. Im gonna love working with DSers! Thanks Sabastian!!! You're the BEST.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2022

Amazing app and customer service! Thank you, Jessica................ ..............................................

Store

Popxix

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 14, 2023

I clicked on live chat, and immediately Sylvia responded. I needed a couple of questions answered, and she immediately replied promptly and helped me with my questions I want to thank you very much for your time and your patience with me. And most importantly, thank you for your fast response.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2022

Jessica helped me with the migration of all of my orders, Great service. Thank you very much Jessica.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 21, 2022

Great step-by-step help. Amazing service and saved my time. very professional and kind customer support.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 21, 2022

This app is a game changer for dropshipping, Clary was so quick to answer to my chat and resolved my problem in less than one minute. I had problems with bulk orders and he spot the problem in seconds and i was able to place my bulk orders. Thank you Clary and DSER you guys rock. Thank you also for the free version of the app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 21, 2022

I really like this plug-in. They have 24-hour customer service. When they have a problem, they can quickly get a reply and solve it. I would recommend it to everyone around me.

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 21, 2022

I used to use Oberlo and was migrated to DSers. I now wish I had done this sooner. So many of the functions in DSers work perfectly and many were paid options from Oberlo! The chat assist I had with Jessica was terrific and they replied within minutes. Honestly what more could you ask for.

Store

Pordein

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy to learn that DSers is really helpful for you when importing products. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 20, 2022

Bonne application. Le staff est très réactif et a réglé mon problème immédiatement sans difficulté. je recommande

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 20, 2022

quick help. no time for waiting. thanks. everything is solved. The best application for work. 5 stars

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

1 / 5 Share

June 19, 2022

the dsers app is sh*t, the usability is rubbish, u dont even show a profit / cost / revenue graph. so many bugs and stupid design flaws in the app.

Using app

About 1 month

Total reviews

2

Average rating

1.0

Developer Reply

Hello Wooden Earth, Thank you for your comment, we appreciate all feedback. Can you give us more details about what you like concerning the usability? As for the profit / cost / revenue graph, we have a basic Report feature that we are working on improving, we welcome any suggestions you may have would be very useful. DSers Team

5 / 5 Share

June 19, 2022

Truly the best & fastest customer support live service I have ever seen; not an exaggeration! Thank you very much for your great service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 19, 2022

The app is quite powerful and well structured. Sometimes i feel that the slider on the right side could be bigger as some content and text lines look squeezed or truncated. But overall i like it because it provides a lot of flexibility for mapping variants to products and even different dealers on aliexpress. On top of that they have a 24/7 support hotline which responds immediately. I had a sync problem and Tang from the DSers team helped me with a solution and even more help to understand the processes better. thank you very much Tang and thank you DSers!

Store

MONTENY

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 19, 2022

Great stuff. I used Oberlo before being moved across to DSer when Oberlo was retired. At first I was unhappy because it meant learning a new backend but actually it is much better and their support it great. I contacted them to run an update on all my pricing, they responded within minutes and solve the issue in no time. Keep it up guys.

Using app

About 2 months

Total reviews

15

Average rating

5.0

Developer Reply

Hi, Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 19, 2022

Jenny was great! most helpful and patient, explained it all in a clear way. she was fast and in replying and also in finding the right solution :)

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team