All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 4, 2022

Villanelle was a great help, very fast responses and got the issue fixed in no time. 100% recommend! *Update - had an issue with Fulfilment label in Shopify - spoke to live chat - super quick and super helpful. Great Customer service.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2022

Since Oberlo shut down I have bee using DSers I love the simplicity of Oberlo but the Robustness and automation of DSers is by far superior! higly recomended above any other app!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2022

Migrated from Oberlo. Was eager to get started and fulfil my orders. Being new to the platform i had a few things i needed help with. I spoke with Nephele on their 24/7 facebook chat and they have been so so helpful. Instant responses with detail explanations and screenshots. Would recommend and don't hesitate to switch from oberlo. So many more features

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

This is a great service I highly recommend. I recently had an issue and reach out to customer support via messenger and the representative, Clary, was awesome in diagnosing and fixing my issue. Thanks Clary and Dsers!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2022

This app is performing well. This is the next-gen of Aliexpress dropship sellers. Support is well "Thanks Colins"

Using app

8 days

Total reviews

9

Average rating

5.0

5 / 5 Share

May 16, 2022

So far so good, just started using , already received some friendly support from colins good work . i would recommend

Using app

1 day

Total reviews

3

Average rating

3.7

4 / 5 Share

May 16, 2022

Thank you, Jeo, for your assistance. I will recommend it to every one of my friends for DSersAliExpress You are the best assistance.

Store

Slaminu

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

May 16, 2022

La aatencion estuvo genial, me ayudo a resolver todas mis dudas Muchas gracias "Helen" por la atencion, RECOMENDADO!!!

Using app

About 7 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 16, 2022

Fantastic app and customer service when I got many questions in process! Thank you so much, Helen! hope great day

Store

Lomwn

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 16, 2022

The integration with AliE is great, good app. Easy to use and lots of good features! The customer support is also very quick and helpful

Store

Lianox

Using app

About 4 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

May 15, 2022

I've been using Oberlo for years and had to swap to DSERS and was a little nervous however their customer service is amazing, they are super quick in getting back to you and helped me out with 100 million questions! Thanks again Levi :)

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2022

Atendimento nota 10, resolveram meu problema em menos de 10 minutos, fui atendido pela Zoe, estou muito grato.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2022

I have to say that I was having an issue with a different supplier that seemed to be constantly dropping the ball on me. My customer service agent at DSers was OUTSTANDING!!! Every item that was an issue with my other supplier that I could not get sent out was fixed here and every item that was a problem has been found, sourced and is being processed! I am SUPER happy and am VERY thankful that we connected! Thank you so very much! You have gained a new happy customer!

Using app

2 days

Total reviews

10

Average rating

5.0

5 / 5 Share

May 15, 2022

Great customer service. They are available at any hours of the day and my problem was solved in less than a day. Bulk orders are working wonderfully, has saved me a lot of time !

Using app

3 days

Total reviews

17

Average rating

5.0

5 / 5 Share

May 15, 2022

Kiki was very helpful and able to fix my issues fast. Good communication, very nice. Thank you very much

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2022

Kiki was very helpful in taking some time to help me. I was unable to get all of my questions answered from the help and thankfully they have 24/7/ service. They answered me on the chat quickly and helped fast. Thanks.

Using app

2 days

Total reviews

4

Average rating

4.0

5 / 5 Share

May 14, 2022

So far so good. I came about using DSers due to Oberlo migration. I appreciate that the transition has been made as seamless as possible, and when I needed assistance I was able to get it without issue.

Using app

2 days

Total reviews

4

Average rating

3.8

5 / 5 Share

Dec. 2, 2025

I received assistance from Jessica today and the experience was very pleasant as she provided me with information as to how the app works and so far everything is working out good and appears to be one two clicks to get started. Got to love business as we deal with issues at record time and Mia sure assisted me today with my issue and provide suggestions for the future with pricing and supplier shipping cost. I am grateful for the support team as they are very kind and helpful and they always save the day. it has been three years since i have had to reach out for support and Rin was the rep that helped me with my questions and concerns. He was very helpful in getting me where i needed to be and was very helpful with information as to moving forward. Today I had the pleasure of working with Nico from DSer's help desk and he was patient with me as we walk through the price range settings for the DSer app it took me some time to get all the information but Nico stayed with me until I fully understood the process of setting pricing for your store. Nico was very helpful and informative about DSer and how it works. I was very happy with the end results.

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 14, 2022

great customer service from Collins! Fast response, helpful, informative, professional. Helped me with a smooth transition from orberlo to dsers

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2022

Good support from the developer team, they listen to my suggestions as well, tang is good customer support

Store

Otakuen

Using app

1 day

Total reviews

2

Average rating

5.0