DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,233
chart
#484
All reviews
Review RSS Feed
May 14, 2022
Der Kundensupport ist außergewöhnlich, er verwendet den Facebook Messenger und bisher haben sie alles lösen können...
May 13, 2022
So far so good. I do like the automation of fulfilment which Oberlo never really did well. I also like the variant mapping, especially BOGO and Bundles. That is a game changer. Customer service is great.
May 13, 2022
She was very helpful and knowledgeable. I accidently fullfilled order myself, she cancelled it and had me redu. She also showed me how to process orders from dser to aliexpress. Great employee.
May 13, 2022
This rating for the excellent customer service that I received from Via, I still didn't explore the full functionality of the app.
May 11, 2025
Having migrated less than 24 hours ago, it at first was a bit daunting. You know how you get used to an app and expect a like for like. Having set up and tried all functions apart from a sale, it seems ok. I did have to contact support via messenger and spoke to a fab agent called Nephele who's responses and clear instructions meant my problem was solved. Nephele continued to answer my questions and put my mind at ease. My only gripe currently is that as I was hoping this would be a like for like system albeit looking different, I have found that price change notifications only happen if you're on the free plan for products sold in the last 10 days. This means, for me, that I will now have to upgrade to a paid plan to ensure my pricing is as it should be. So far, so good though. Change isn't always easy, but I will persevere. UPDATE - I have been using DSers for 2 years now and whenever I need support and have contacted them via messenger, they are always responsive. I spoke to Rita today and the response was fast, clear and as much as my problem wasn't resolved, I still received a great service. Thank you Rita!
May 13, 2022
Awesome support help. So much better than other services that I've used. Glad to have migrated over.
Using app
About 14 hours
Total reviews
3
Average rating
5.0
May 13, 2022
Estou usando esse App na minha loja e acredito vamos ter uma experiência maravilhosa! Tive um excelente atendimento por Alen que foi atencioso e educado. Tenho certeza que teremos uma parceria de sucesso! Muito Obrigada!
June 12, 2024
I switched from Oberlo to Dsers very smoothly and I had a great support from Neva and Garrett. Very professional, fast answers and actions. I recently needed to modify my Dsers account and Vivian was very helpful. Thank you very much!
May 13, 2022
Jessica, was great to reassure me I was heading the right direction, check the app and made sure I have the right areas sync. Thank you
May 12, 2022
Chris helped me with the whole migration from Oberlo. DSers is a must have app for dropshipping business, no doubt. Faster customer service, best service quality.
May 12, 2022
Really nice app. I am getting familiar with it, since the app I used will stop working. I was confused and asked for help in the chat and they responded to me prompt. Very polite !
May 12, 2022
Looking good so far. Instant and great customer service from Emma. Migration from oberlo was a simple process.
May 12, 2022
Very prompt support. Kiki was helpful in fixing an issue with order processing and expelling how app works. Thanks!
May 12, 2022
great support! thanks Emma♥ helped me and answer all my questions :) i had around 100 of them :D thanks again.
May 12, 2022
Acabei de mudar do oberlo para o Dsers, fui atendido por Kiki, uma excelente suporte!!! Estou aprendendo um pouco, e to gostando!!!
May 12, 2022
Very good and fast customers support, very nice app. Highly recommend. Levi helped me very very good.
May 12, 2022
Niquel, je suis tout à fait satisfait de la plateforme et du service client !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
May 6, 2022
Tiffany and Zoe have been truly amazing!! they have gone above and beyond to help me. thank you so much!
May 4, 2022
I had just purchased a shopify store and needed some assistance with this app. I accessed support through messenger and this was some of the best support that I have ever received. Very knowledgeable about the product, and help me get my issues handled.
May 2, 2022
Good customer support. Thank you so much for your help with the migration from Oberlo to DSers!!!!!!