All reviews

Rating Breakdown

  • 5
    98% (5,152 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 99% (5,213)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 12, 2025

Zico from DSers support is amazing! He was extremely patient, professional, and guided me step by step until everything worked perfectly. Thank you Zico for your help and great service! Highly recommended!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to share your experience! We’re thrilled to hear that Zico was able to assist you with such patience and professionalism — our customer service team works hard to provide top-tier support every time. If you need anything else in the future, don’t hesitate to reach out. DSers Team

5 / 5 Share

July 12, 2025

Sandra, once again, saved my day with pricing issues. She was patient, professional, and reassured herself that everything was good before ending the Chat. Thank again for the help and guidance, it saves me a lot of time in the future.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2025

Muito bom atendimento e resolução de problemas

Using app

7 months

Total reviews

3

Average rating

4.0

Developer Reply

Olá, Muito obrigado por deixar seu feedback! Ficamos felizes em saber que você teve um ótimo atendimento e que conseguimos ajudar a resolver seu problema — nossa equipe de suporte está sempre pronta para oferecer o melhor serviço possível. Se precisar de qualquer ajuda no futuro, conte conosco! Equipe DSers

5 / 5 Share

July 11, 2025

Great service and fast response

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for leaving a review! We're happy to know you had a great experience with our customer service team — we always strive to respond quickly and assist effectively. If you ever need help again, feel free to reach out anytime. DSers Team

5 / 5 Share

July 10, 2025

En cours de création d'une boutique Shopify, je fais régulièrement appel à l'assistance Dsers et suis satisfait de la prestation comme avec Kimi aujourd'hui. Les réponses sont rapides et claires. Merci!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

A Maria me ajudou muito com o processamento de um pedido. Atendimento ágil, claro e preciso! Estou muito satisfeito com o atendimento dela no Dsers!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Olá, Muito obrigado por deixar seu feedback! Ficamos muito felizes em saber que a Maria pôde te ajudar de forma ágil, clara e precisa. Nossa equipe de atendimento se dedica todos os dias para oferecer o melhor suporte possível. Se precisar de qualquer coisa no futuro, não hesite em nos procurar novamente. Equipe DSers

5 / 5 Share

July 9, 2025

Excelente assistência técnica prestada pela Rita

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Olá, Muito obrigado por deixar seu comentário! Ficamos felizes em saber que a Rita pôde te ajudar — nossa equipe de suporte está sempre dedicada a oferecer o melhor atendimento possível. Se precisar de qualquer coisa no futuro, não hesite em entrar em contato conosco novamente. Equipe DSers

5 / 5 Share

July 9, 2025

Rita was very helpful

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for leaving a review! We're really glad to hear that Rita was able to assist you — our customer service team always aims to provide helpful and friendly support. If you ever need any further assistance, feel free to reach out anytime. DSers Team

5 / 5 Share

July 9, 2025

Isak was super helpful and patient! I was trying to change a few things on my account and Isak jumped in via live chat and showed me exactly how to make my edits. Great customer service :)

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to leave this kind review! We're thrilled to hear that Isak was able to provide such helpful and patient support. Our customer service team always strives to guide our users clearly and efficiently. If you ever need any more assistance, don’t hesitate to reach out to us again — we’re always here to help. DSers Team

5 / 5 Share

July 9, 2025

Thank you Isak it was a best services while you explain to me some problem to fix it

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 9, 2025

Raphael helped me very good today! Thankyou!

Store

Myráj

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

some troubke with orders some time beacuse Aliexpress supplier/ but very fast service and very kind.

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Thank you for your feedback! We're glad to hear that you appreciate our fast and kind support, even when unexpected issues with AliExpress suppliers come up. Our customer service team is always here to help you get back on track as quickly as possible. Please feel free to contact us anytime you need further assistance. DSers Team

5 / 5 Share

July 8, 2025

Un grand merci à Luna de l’équipe DSers pour son aide rapide et efficace ! Grâce à sa réactivité et sa patience, notre problème a été résolu sans stress. C’est vraiment agréable d’avoir un support aussi humain et compétent. Merci encore Luna, on espère retomber sur toi pour les prochaines fois

Store

SOUL

Using app

3 months

Total reviews

9

Average rating

5.0

Developer Reply

Bonjour, Un grand merci d’avoir partagé votre expérience ! Nous sommes ravis que Luna ait pu vous apporter une aide rapide et efficace. Notre équipe de support met un point d’honneur à offrir un service humain, patient et professionnel. N’hésitez pas à nous recontacter si vous avez besoin d’assistance à l’avenir, nous serons toujours là pour vous aider. DSers Team

5 / 5 Share

July 8, 2025

A big thank you Fiona! You found the solution to my problem very quickly and efficiently

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2025

工作人员的服务态度超级好,点

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2025

Der Kontakt mit Selena war super. Sie hat mir sofort geholfen und das Problem gelöst. Danke für die schnelle Hilfe!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hallo, vielen Dank, dass du dir die Zeit genommen hast, eine Bewertung zu hinterlassen! Es freut uns sehr zu hören, dass Selena dir so schnell und effektiv helfen konnte – unser Kundenservice-Team ist immer bestrebt, genau das zu tun. Wenn du in Zukunft weitere Fragen oder Anliegen hast, zögere bitte nicht, uns erneut zu kontaktieren. DSers Team

5 / 5 Share

July 8, 2025

I will hit a 5 star for a big help that I got from Dsers representative. After a day of stress and looking for a solution, I tried my luck to message them. And finally a representative help me with it.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind review! We're thrilled to hear that our DSers representative was able to assist you and help relieve some of the stress you were experiencing. Our customer service team is always here to provide quick and effective support whenever it's needed. If you ever have more questions or need help again, don’t hesitate to reach out to us. DSers Team

5 / 5 Share

July 8, 2025

Super

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2025

I was assisted by Neva, who patiently and professionally helped me solve a specific issue with order processing. Truly impressed with the support fast, human, and effective. Thank you, DSers team, for genuinely caring about your users!

Store

Fluzzia

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We’re thrilled to hear that Neva was able to support you with patience and professionalism. Our customer service team is always committed to providing fast, human, and effective assistance to ensure you have the best experience possible. If you need any help in the future, don’t hesitate to reach out again — we’re always here for you. DSers Team

5 / 5 Share

July 7, 2025

Using app

--

Total reviews

1

Average rating

5.0