All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2025

The customer service rep that helped me from Dser's was Zico. The help I was given was definitely 5 star. Everything was done for me while showing me how to perform the process by myself too. It was a learning experience and smooth doesn't even cover it. Totally stress free is more like it. Thank you Zico for all your help. I'm sure I'll be back for more. Superb!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Superfast response times, i love ping and heathrow they were extremely helpful

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Fui Muito bem atendido mesmo em horário noturno , Rita foi muito atenciosa e prestativa!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Lovely App and excellent customer service who helped solved all my problems, Very happyl

Using app

About 9 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

No one will believe this, but I contacted support, got Frankie, a live person and had my issue resolved with clear instructions in under 5 minutes. 5 stars!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Dsers have an amazing client support! I received response and help from Nico instantly. My issue was solved quickly and communication was very smooth, thank you!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Serviço e atendimento excelente da Aurora, muita acertividade e paciência pra resolver meu problema, muito obrigado

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

I want to give a huge thank you to Kimi from DSers support. I had mistakenly marked my Shopify orders as fulfilled without actually placing them through AliExpress, and I was confused about why things weren’t syncing properly. Kimi quickly identified the issue, explained it clearly, and guided me through the correct process. Their patience and professionalism helped me avoid bigger problems and gave me confidence in managing my store. It’s rare to find support that not only fixes the problem but also teaches you how to prevent it in the future. Kimi truly went above and beyond — I’m grateful for their help and highly recommend DSers support because of experiences like this.

Store

Jstigen

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Un service très réactif en cas de problème, une situation débloquée en 5 minutes, un grand merci à Luna pour sa réactivité et son aide.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

I’ve experience very good customer service from Janet :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Chloe was great, gave me everything I had asked for and more. Thank you

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Excellent support from Kimi I can't thank her enough. She has been very patience and breaking down everything for me to understand the instruction. A superstar. Thank you so much...

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Great experience! Really helpful for my first order through DSERS! Thanks Kusy :)

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Jasmine was a great help. Good system once you get the hang of it. Custer support is miles ahead of Zendrop. You just need to communicate via FB messenger.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

ótimo serviço

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

excellent support!!!

Store

Zoorava

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Great experience working with D'sers! Super knowledgeable and responsive. Got me squared away fast and effectively. Thanks so much.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Teresa was very helpful and knowledgeable, highly recommended.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

The service provided by Teresa was quick and accurate; she resolved my problem in a matter of minutes. I was very satisfied with the service provided; she left no doubts. I was very happy! Attended by Teresa

Store

Luriem

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Had some technical issues but the customer service via facebook was very helpful and resolved my issues. I am new to dser so looking forward to see what it is like.

Store

Digly

Using app

4 months

Total reviews

1

Average rating

5.0