DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
30,072
chart
#317
All reviews
Rating Breakdown
Review RSS Feed
Oct. 24, 2024
Sandy was very helpful with solving a problem I had when trying to get the app set up. Great service.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
Ris attended me, such a great job done! Straight to the point and problem solved.
Store
My Store
Using app
About 1 month
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
suporte incrivel
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
I have issues with my pricing rule settings which makes my product cost very high. but i was given a help by sandy, she's so brilliant she helped guide me thru the process, all was updated and okay. I am so pleased with her help.
Store
My Store
Using app
26 days
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 24, 2024
I am very satisfied with the help Lena gave me. Quick, efficient and all problems were solved :)
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
Rin did a good job helping me out. thanks
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
Ich hatte noch keinen Verkauf bisher aber bisher erleichtert es mir einiges und ich bin sehr zufrieden auch mit dem Kundensupport!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Oct. 24, 2024
Vraiment un grand merci a TERESA pour sa réactivité, son soutien, son aide claire et précise et sa gentillesse !
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
la recomendaria muchisimo por su facilidad de manejo
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
The staff is very supportive, and Villanelle has been excellent in helping me identify and clearly answer all of my questions. However, the integration with Tmall is not yet fully developed, which means dropshippers cannot directly contact Tmall suppliers—something I find a bit inconvenient
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
Merci à Esfania pour sa réactivité à ma demande et sa gentillesse ☺️
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
This was my first time contacting DSers customer support, and it was a great experience. Villanelle did an excellent job, thank you!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
Worked with Villanelle today! Great experience! Dived deep into my problem and provided me steps to solve it. Very fast and quality service!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
Villanelle solved my problem. Now I works
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
merci pour ton aide Esfania !!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
I had the best experience. Blanca was kind and helpful. She answered to all questions I had in a very professional way. Thanks, Blanca!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
Blanca is very friendly and helpful. She helped me a lot with my questions and always answered me quickly. You need people like that in customer service.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
I just spoke to one of the support staff named Blanca and she was able to help and answer every inquiries that I got. I was also informed that the currency in the "Find Supplier" page cant be changed. Anyhow, even though she can't express "emotions" as a chat support because I know thats going to be reviewed by a QA or her supervisor but she was good with her job. SALARY RAISE FOR BLANCA !!!! HHAAHAHAHAHHAHAHA
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 24, 2024
Esfania provides top-notch customer support!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Oct. 24, 2024
Excellent Customer Service! I strong recommend!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team