DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,416
chart
#801
All reviews
Review RSS Feed
Nov. 4, 2025
had a problem refunding one of my customers, got in touch with Wendy at DSers and she fixed my problem very quickly and was super polite and nice. Thanks Wendy!
Store
Bump 2 Baby Shop
Using app
Over 3 years
Nov. 4, 2025
thank you Zico for a very fast and helpful support !
Store
Luppa.fr | Luminaires design
Using app
Over 3 years
Nov. 4, 2025
Cela fait 4 ans que j'utilise Dsers pour vendre mes produits, et je suis satisfaite du service . Aussi j'ai eu affaire à leur service support, via Messenger, c'est top : réactivité et qualité de suivi et de support fournis. merci a vous
Store
chat doux
Using app
Over 4 years
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 3, 2025
Really helpful, they are helping you with your problem with care
Store
Ma Oumma
Using app
8 months
Nov. 3, 2025
well, the free trial....when you want the free system, kicks you into paying after trial which it did not advertise up front. and when you try to stop it, it is already pending...
Nov. 2, 2025
I consistently have issues following the mapping method. I'm learning but Fiona came to my rescue and helped me get my orders processed! A big thank you Fiona!! :)
Store
SipSipCoffees
Using app
3 months
Nov. 2, 2025
Atendimento rápido e preciso!
Store
Arkin Store - Loja Oficial no Brasil
Using app
Over 1 year
Nov. 1, 2025
Excellent platform excellent customer service fast and efficient specially Rita today was exceptionally helpful and efficient ... Thank you Rita
Oct. 30, 2025
Shayla me ayudo muchísimo con muchas de las dudas que tuve con respecto al proceso de sincronización de inventario entre shopify y DSERS. Fue ágil y rapida en sus respuestas ayudando siempre con capturas de pantalla. Fue paciente y respondió todas mis dudas. Una gran profesional.
Oct. 29, 2025
Great customer service, they all help very quick and resolve any question! Thank you
Oct. 27, 2025
I’d like to sincerely thank Célia from the DSers team for her outstanding support. She was responsive, clear, and very professional throughout our exchange. Thanks to her guidance, I was able to resolve my issue quickly and with confidence. It's always a pleasure to be assisted by someone so knowledgeable and attentive — a real asset to DSers' customer service. Thank you again, Célia!
Using app
10 months
Total reviews
1
Average rating
5.0
Oct. 27, 2025
Me están mandando los productos con la imagen como parte del texto,lo que hace que mis productos en la tienda no salga con alguna imagen. Llevo más de 3 días notificando a soporte y me dicen q es problema de shopify, les pongo ejemplos con fotos y evidencias que el problema es suyo, pues la importación a mi tienda lo hace solo en un recorrido del 90%, las fotos en su app no se muestran, solo se muestran las que en un inicio importé, les explico que con esos primeros productos que ya tengo bien en tienda lo intenté a volverlos a importar y salen igual de mal. Es decir, todo ha sido un desastre, y no recibí solución alguna. De hecho tengo una suscripción paga.
Oct. 26, 2025
Teresa was amazing helping with my issues I had with dsers and aliexpress. She was very polite and helped me through every step to get the problem resvolved
Oct. 26, 2025
Brandon was very helpful and polite!
Hi, Thank you for taking the time to leave a review! We're glad to hear that Brandon was able to assist you effectively — our customer service team is always here to help with speed and professionalism. Don’t hesitate to contact us again if you need further support. DSers Team
Oct. 26, 2025
Luna was helpful in advising me of a fulfillment issue and took time to find alternatives. A great help
Oct. 26, 2025
ich bin immer wieder begeistert, wie schnell sich der Support meldet, die Situation erfasst und eine Lösung bereit stellt, die sofort funktioniert.
Oct. 25, 2025
Muy buena app. La versión gratuita da para mucho, la version paga debe ser mucho mejor, la probare el mes que viene, sobre el soporte: Excelente servicio, a pesar de estar en un horario distinto, Lena, la ejecutiva, se tomo todo el tiempo necesario para clarar mis dudas y ayudarme a solucionar el inconveniente que tenia.