All reviews

Rating Breakdown

  • 5
    98% (5,278 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,347)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 20, 2025

“I had some confusion setting up a BOGO promotion in my store, so I reached out to DSers support. The team was extremely helpful and guided me step by step until everything was clear. They didn’t just give short answers—they explained the process in detail and made sure I understood how to apply it in my Shopify store. What impressed me the most was their patience and professionalism. They made the setup simple and easy to follow, even for someone like me who isn’t very technical. Thanks to their guidance, my BOGO promotion was live quickly and worked perfectly. Really appreciate the fast response and clear instructions. Excellent customer service—I feel more confident using DSers because of the support team!”

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Serive client exceptionnel !

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Rin is absolutely incredible I came in completely stuck on a problem that had me frustrated and ready to give up but Rin completely turned it all around in minutes They explained everything in such a clear and simple way that I actually understood what was going wrong and how to fix it Instead of just giving me a quick answer Rin made sure I learned and felt confident before moving on The whole experience was fast easy and honestly kind of amazing It felt like talking to someone who genuinely cared about helping me and making sure I walked away stress free Rin made something that felt impossible turn into something simple and I left feeling relieved thankful and honestly impressed with how good they are at what they do If you ever get help from Rin consider yourself lucky because they go above and beyond every time

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

I had the pleasure of receiving assistance from Fiona, and I must say she was incredibly dedicated and patient. She thoroughly answered all my questions and provided clear guidance every step of the way. Her professionalism and willingness to help made a significant difference. Thank you, Fiona, for your outstanding support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Thanks to Frankie, very helpful support

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Aurora was more than willing to help. I had had a problem for hours trying to sort it out and then contacted DSERS via messenger. I had gotten a response within a couple of minutes and Aurora talked through what the problem could be. Within five minutes it was sorted! thank you again.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Excelente!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Rick sorted out a major issue this morning for me. I am extremely impressed with him and DSER's. A superb ambassador for DSER's - well done Rick, extremely focussed on analysing the issue and ultimately solving it! Thank you for your outstanding work.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

I had a problem and was very confused today, but thanks to Rin, I found my smile again. Thank you for the service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Great work thanks a-lot

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

this chat was amazing and made day happy to fix my issue. I found the solution very quick with few minutes

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Excellent service client ! L’agent DSers qui m’a assisté a été très professionnel et réactif. Il a rapidement compris mon problème et m’a guidé étape par étape jusqu’à la solution. Très satisfait de l’aide reçue, merci !

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

I had been working on a problem for hours with Shopoify chat help. They couldn't figure it out and suggested I go to DSers help. Cyril was able to help me so quickly. He was very helpful and knowledgeable. He made it easy to understand what he needed from me to fix the problem. Thank you so uch Cyril.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Excelente aplicación para gestionar desde shopify! la recomiendo mucho

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

helpful

Store

amns

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Elora rất tốt, hỗ trợ nhiệt tình

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

شكرا جزيلا جانيت من فريق دعم DSers. يسعدني مساعدتك. لقد ساعدي كان صابور ومرح شكرا لك جزيلا 100% من المساعدة والدقة والسرعة في مساعدتي كانت تجربتي معه رائعه اني ممتنى لك عزيزي جانيت

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

They are awesome, the program is really great, when I got stuck with something, I got immediate professional help!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Una atención al cliente 10/10, me ha atendido Zico y me ha resuelto mi incidencia con un pedido súper rápido y efectivo. Muchas gracias a personas como él! Todo resulta más cómodo y sencillo.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

suporte de qualidade obrigado fiona pela atenção

Using app

6 months

Total reviews

1

Average rating

5.0