All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 26, 2026

I had a great experience with DSers customer service! The support team was prompt, friendly, and willing to help with anything I needed. They responded quickly and made the whole process smooth and stress‑free. Really appreciate the level of care and professionalism! Highly recommend their support team!

Store

My Store

Using app

1 day

5 / 5 Share

Feb. 26, 2026

Cyril great service! helped me so much!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

thanku amiee for all ur help today

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Thanks Rita to solve all my queries quickly.. Great service

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Serviço rapido, objetivo e profissional. Simplesmente excelente!!!! A Rita foi maravilhosa!!

Store

Calero

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

very good service

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 25, 2026

thanks to sandy she was so helpful and solved the problem in 2 minutes really appriciate the work

Store

Melery

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

amazing service ,very helpfull 5 stars

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Cette journée j'ai eu CELIA la conseilière DSers. Elle m'a accompagnée pendant plus de 6 heures environs, m'assister à résoudre presque tous les soucis. Vraiment je ne pensais pas à un moment donné qu'elle pourrait rester à répondre à toutes les questions pertinentes. Elle m'a suivit avec beaucoup de professionnalisme, me corriger, m'aider à configurer mon Backboard avec succès. Je vous conseille puis récommande Célia avec elle vous trouverez la solution de vos problèmes. Je suis satisfais de son savoir faire.

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 28, 2026

Best option and specifications have been removed from DSers. After three months of using DSers, they decided to remove Temu from the app — which my entire business depends on. This decision is seriously damaging my business. WTF, Now, product importing is limited to only two of the worst suppliers, Alibaba and AliExpress. This is extremely frustrating and disappointing. i cant find another app like it to import my product from this app I am very disappointed.

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 25, 2026

Solve my concerns very fast!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Zoe was really helpful and handled my issue quickly. She resolved it efficiently. Clear communication and fast support, really appreciated the help.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

increible el servicio al cliente. resolvio mi problema que me tomaria por lo menos 10 dias en solo 5 minutos. felicidades por tener personal tan profesional

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Service client au top ! J’ai eu un souci et il a été réglé en quelques minutes à peine. Équipe ultra réactive, efficace et vraiment agréable. L’application est déjà très pratique au quotidien, mais avec un support aussi rapide et qualitatif, ça fait toute la différence. Je recommande sans hésiter. Encore merci à Kusy pour son aide !

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Lacey was amazing! She helped me quickly and answered all of my questions. Thank you very much once again for your assistance!

Store

Wallure

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

The customer support Celia, was very responsive and professional. My technical issue was resolved in a very short time. I am satisfied with the quality of the service and the help provided. Thank you, Celia, for the fast assistance. DSers has a fast customer service team. Among them, Customer service did a good job and solved my problem in a timely manner! I recommend her!

Store

GRACE

Using app

4 months

Total reviews

12

Average rating

4.8

5 / 5 Share

Feb. 24, 2026

Excellent support ! Monsieur Lacey a résolu mon problème de compte DSers inactif rapidement et efficacement. Très professionnel et réactif. Je recommande vivement ! Service client exceptionnel ! Mon compte DSers était inactif et je ne pouvais plus importer de produits. Monsieur Lacey a pris en charge mon problème avec professionnalisme et patience. Il a : Répondu rapidement à ma demande Identifié le problème efficacement Résolu la situation complètement Été très courtois et professionnel Grâce à lui, mon compte est maintenant rétabli et je peux continuer à développer ma boutique. Merci beaucoup Monsieur Lacey pour votre aide précieuse ! Je recommande vivement DSers et leur équipe support.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Ashley was extremely helpful and patient while walking me through step by step linking my account correctly, and placing orders correctly. I highly recommend them to anyone!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

nice app fast support

Using app

About 2 years

Total reviews

9

Average rating

3.1

5 / 5 Share

Feb. 23, 2026

Cyril was extremely helpful in guiding me through how to activate and correctly place the item location in the pre‑setting field. The explanations were clear, patient, and easy to follow, and I was able to resolve the issue quickly thanks to their support. I really appreciate the professionalism and the effort they put into making sure everything was set up properly.

Using app

5 months

Total reviews

3

Average rating

5.0