All reviews

Rating Breakdown

  • 5
    93% (1,145 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 98% (1,205)
Review RSS Feed Review RSS Feed

2 / 5 Share

July 3, 2025

NO PUEDO INGRESAR A LA APP PARA CANJEAR LOS PUNTOS A LOS CLIENTES

Using app

10 months

Total reviews

1

Average rating

2.0

Developer Reply

Dear team at Hi Darling, Thank you for sharing your feedback with us, and we truly appreciate you bringing this matter to our attention. 🙏 We’re very sorry to hear about the trouble you experienced when trying to access the app. Please rest assured that we have already reached out to you personally to better understand the issue and to assist in resolving it as quickly as possible. Our team is fully committed to ensuring that everything runs smoothly for you, and we’re here to help address any concerns or questions you may have. We are confident that we can clarify any misunderstandings and help resolve this matter to your satisfaction. If you have any additional questions or need further assistance, please don’t hesitate to reach out to us at any time. Best regards, Growave Support team

4 / 5 Share

June 27, 2025

I have only been using Growave for a short time, and as a small business we are on a small plan, but I have to say that the customer service is excellent and the integration is smooth. There are a few features I'd like to see in Customer Reviews - particularly in being able to access information on who has been sent a review and when and being able to manually resend - features I had in my last integration. But overall very happy with the service and look forward to more updates to make it easier for me to engage with my customers.

Using app

10 months

Total reviews

4

Average rating

4.5

Developer Reply

Dear Wine at Home Team, Thank you so much for your thoughtful review — we truly appreciate you taking the time to share your experience with Growave. 💖 It’s wonderful to hear that the integration has gone smoothly and that our support team has been able to assist you effectively. Your trust means a great deal to us, and we're genuinely grateful for the opportunity to be part of your journey. We also appreciate your feedback regarding the Customer Reviews feature. Suggestions like yours help us better understand what matters most to our merchants and play a key role in shaping future improvements. ✨ If there’s ever anything you need, please don’t hesitate to reach out — we’re always just a message away and genuinely happy to support you. With warmest wishes, The Growave Support Team

5 / 5 Share

June 25, 2025

Growave is amazing so far, it has been a seemless integration with our store & the features cover everything we've been looking for.

Store

Zaida

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zaida, Thank you so much for taking the time to leave such a fantastic review💕! We’re so glad to hear that the integration went smoothly and that Growave is ticking all the boxes for your store. It’s always great to know we’re helping merchants like you get exactly what you’ve been looking for. We're always just a message away if you need help or want to get even more out of Growave! Best regards, Growave Support team

5 / 5 Share

June 25, 2025

Absolutely amazing experience so far – especially thanks to Begi! She helped me set up and fully customize the loyalty program in my own language, answered every question in record time, and made onboarding feel effortless. In under 10 days, I’ve already received 100+ positive reviews and have over 150,000 loyalty points pending – can’t wait to see these customers return and redeem. The real results are coming in the next 1–2 months, but for now – 10/10 for the support and functionality. Highly recommend.

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Dear Marko and the Mio Listići team, Thank you so much for taking the time to leave such thoughtful feedback — it truly means a lot to us. 🤗 Hearing that you’ve had such a positive experience with Growave from the very beginning is incredibly rewarding for our entire team. We’re delighted to know that the onboarding process felt smooth and that everything is running well on your side. Our goal has always been to make things as intuitive and helpful as possible, so it's wonderful to hear that this approach has made a difference for you. 🙌 We’re genuinely excited to be part of your journey and can’t wait to see how your brand continues to grow and connect with your community. Wishing you continued success and many more exciting milestones ahead! Warmest regards, The Growave Support Team 💙

5 / 5 Share

June 22, 2025

We’ve had a great experience using Growave! The app works smoothly and offers all the key features we need, from wishlists to rewards. Most of all, the support team is amazing — fast, friendly, and truly helpful. They quickly solved some display issues and even followed up until everything was perfect. Highly recommended to any store looking to boost customer engagement! Thank you, Growave team!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear KYOTO NISHIKINO Team, Thank you so much for your kind words and wonderful 5-star review! 🌟 We’re absolutely thrilled to hear that you’ve had a great experience with Growave and that our features — from Wishlists to Rewards — are meeting your needs smoothly. It truly means a lot to know that our support team could make a positive difference. Your feedback motivates us to continue delivering the best possible service and support. We're honored to be a part of your journey, and we’re always here whenever you need us! With gratitude, Growave Support Team 💜

5 / 5 Share

June 11, 2025

Very good costumer service! Really happy with this app and looking forward to grow together!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Lotus Piercings NL team, Thank you from the bottom of our hearts for your wonderful feedback! 💛 It truly means a lot to us to hear that you’re happy with both our app and the customer service we provide. Knowing that we’ve been able to support you and contribute to your growth is exactly why we do what we do. We’re incredibly excited about the journey ahead and feel honored to be a part of your success. Please know that we’re always here for you—whether you need assistance, have feedback, or just want to share your wins with us. Thank you again for your kind words and trust. Let’s keep growing together! 🚀 Warmest regards, Sergio Growave Support Team

5 / 5 Share

June 10, 2025

We have used it for a few years. The app works great, pricing is fair and customer support is helpful and fast.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Dear team at Royal Retros, Thank you so much for taking the time to leave a review, it truly means a lot to us! We’re incredibly grateful for your kind words and support. It’s always a pleasure assisting you, and knowing that you’ve had a positive experience with Growave motivates our whole team to keep doing our best. Please don’t hesitate to reach out if you ever need anything — we’re always here to help. Best regards, Janet Customer Support Team 💙

5 / 5 Share

June 7, 2025

Growave is an excellent tool. Fantastic and ultra fast support.

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Specialty Coffee Wholesale team, Thank you so much for the 5-star review! 🌟 We're delighted to hear that you're enjoying Growave and that our support team was able to assist you quickly and effectively. Your feedback truly means a lot to us! If there's ever anything you need, we're always here to help. Warm regards, Growave Support team

5 / 5 Share

June 6, 2025

Quick respond and friendly staffs! Updated version looks more sleek and modern. Nice all-round app, recommend!

Using app

Over 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Hi team at FAVALAVA! ​ Thank you so much for your wonderful review! 💜 ​ We're thrilled to hear that you’re enjoying the updated version of Growave and found our team responsive and friendly, that truly means a lot to us. We’ll keep working hard to bring you even more improvements. Thanks again for the recommendation! 🙌 ​ — The Growave Team

5 / 5 Share

June 6, 2025

I've had a great experience using Growave! Their customer service is top-notch professional, fast, and always incredibly helpful. Every time I’ve reached out with a question or needed support, they’ve responded quickly with clear, step-by-step guidance tailored to exactly what I needed. They really go above and beyond to make sure you feel supported, no matter how small the issue. If you're looking for a reliable app with an amazing support team behind it, I highly recommend Growave!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi DES Curl Spa Salon team, Thank you so much for your kind words and for taking the time to share your experience with Growave! We're absolutely thrilled to hear that you've had such a positive experience with our app and support team. Providing fast, clear, and personalized assistance is what we strive for every day, so it truly means a lot to know we've been able to meet your expectations. Your recommendation means the world to us — we're always here for you, and we'll keep working hard to make sure you continue getting the best service possible. Thanks again for being a part of the Growave community! 💜 Warm regards, Growave Support team

5 / 5 Share

June 2, 2025

Outstanding Experience So Far – Excited to Launch! Even though our store is still in the setup phase, I’m already impressed by how smooth and professional the experience with Growave has been. The app feels intuitive and well-thought-out, with powerful features that we’re excited to explore more deeply post-launch. What stands out the most is the exceptional support — every interaction with the team has been fast, friendly, and incredibly helpful. Thank you to the entire Growave team for making the onboarding process so easy and enjoyable. Can’t wait to see the full potential of the app in action! — Marwan Ghaleb

Store

Tawshia

Using app

13 days

Total reviews

6

Average rating

5.0

Developer Reply

Dear Marwan, Thank you so much for your thoughtful and glowing review! 🌟 We're absolutely thrilled to hear that your experience with Growave has been smooth and enjoyable so far — even before your store’s official launch. It means a lot to know that the app’s features and design have already made a strong impression, and we’re even more excited for you to explore everything Growave has to offer once you're live! Your kind words about our support team truly made our day. We’re passionate about helping our merchants succeed and are always here to assist whenever you need. Wishing you a seamless launch and great success ahead — we’re honored to be a part of your journey! Warm regards, Ayana Customer Support Team 💙

5 / 5 Share

June 2, 2025

A great tool for motivating our customers to buy. It also encourages them to leave lots of product reviews with photos. The API allows for effective analysis of activity and actual earnings. (if you have the big plan, use it !!! ) Customer service is also very responsive.

Store

Proglow

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello team at Proglow, Thank you very much for your 5-star review and for supporting us! 🤗 It motivates our team to add more and more features that will boost your shop. Thank you so much for sharing your experience with us. Your feedback means a lot and inspires our team to continue providing the highest quality service and product. If you ever have more questions, suggestions, or ideas, feel free to reach out via email or chat — we're always here for you. 💙 Kind regards, The Growave Support Team

5 / 5 Share

June 2, 2025

Growave is one of our most valued apps. We've been using them for years & the platform has evolved significantly. It really helps seal the deal for loyal customers, and their Excellent customer service is a bonus too!

Using app

Over 2 years

Total reviews

7

Average rating

4.7

Developer Reply

Hello Chubby Mealworms UK team, Thank you so much for the wonderful review! 🌟 We're thrilled to hear that Growave has been a valuable part of your journey over the years. It's always our goal to evolve and support your success, and we're so glad to know our platform and our customer service have made a positive impact. Thanks again for your continued trust and loyalty! 💛 Warmest regards, Growave Support Team

5 / 5 Share

May 31, 2025

Excelente soporte y atención al cliente. Nos ayudaron a personalizar el widget de reseñas para que se adaptara exactamente a lo que necesitábamos, incluso desarrollando un script especial para nuestro sitio. Siempre atentos, amables y rápidos en sus respuestas. Muy recomendados.

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello, team at Regina Romero Thank you so much for your kind words and wonderful review! We're truly delighted to hear that our team was able to support you in customizing the review widget to match your needs perfectly. It's always our goal to deliver responsive, attentive, and friendly service, and it means a lot to know that we’ve met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We’re always here to help! Warm regards, Saule Customer Support Team

5 / 5 Share

May 28, 2025

Gran aplicación con excelente soporte.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Fabricio and the UMBERTO LUCE team, Thank you so much for taking the time to share this wonderful review! 💖 We're absolutely delighted to hear that you're finding value in our app and that you’ve had a great experience with our support team. We work hard every day to deliver high-quality service and personal assistance, so your kind words truly mean a lot to us. Please know that we’re always here to support you and help you make the most of Growave’s features. Should you need any further help or have any suggestions, don’t hesitate to reach out. 🤗 ¡Gracias una vez más por elegir Growave y ser parte de nuestra comunidad! Siempre estamos felices de ayudarte. Warmest regards, Saule Customer Support Team

5 / 5 Share

May 26, 2025

I had such an easy time upgrading and changing my app to the 2.0 version with the Growave team. It was a super quick process and I love the app improvements. And Janat was super friendly and very helpful!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mindy, Thank you so much for taking the time to share such wonderful feedback — it truly made our day! 💫 We’re absolutely delighted to hear that the transition to Growave 2.0 was smooth and seamless for you. Knowing that you’re enjoying the new features and improvements means the world to us — that’s exactly what we strive for! A big thank you as well for your kind words about Janat — she was so happy to assist you, and I’ve made sure your message reaches her. Providing a friendly and supportive experience is one of our top priorities, and it’s incredibly rewarding to know it’s shining through ❤️. As always, if there’s anything more we can do to support you or enhance your experience further, please don’t hesitate to reach out. We’re here whenever you need us. Wishing you continued success with your store! ✨ Warmest regards, Growave Team 🌊

5 / 5 Share

May 23, 2025

Great support that is responsive in timely manner and efficient with different type of issues!!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey Team at KINGSTON Outlet, 🤩🥰 Thanks a lot for your valuable 5-star feedback! We truly appreciate it! Growave is known as a client-oriented company, and every customer means the world to us. Our whole team is always ready to help you with any questions you might have. Warmest regards, Joomart Customer Support Team

5 / 5 Share

May 23, 2025

Very refreshing to have such rapid response from an ecommerce app/brand. Ayana, Zhoomart and the team were very helpful in walking me through some upgrades. Highly recommend Growave - very easy to navigate and nice clean feature.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear Tradies Gear team, Thank you so much for taking the time to share your experience! 🤗 We’re truly delighted to hear that our team was able to support you promptly and that you’re enjoying the upgraded features and overall ease of use. Providing timely, helpful assistance and an intuitive user experience is something we genuinely strive for, so it’s incredibly rewarding to know that this has been reflected in your journey with Growave. Should you need any further assistance or have questions in the future, please don’t hesitate to reach out — we’re always here and happy to help! Wishing you continued success, The Growave Team 🌊

5 / 5 Share

May 23, 2025

Great app - our customers love earning rewards. The new upgrade was a breeze and the team helped with an issue I had on the tab placement. They fixed it very quickly and everything looks beautiful. Thanks!

Using app

About 3 years

Total reviews

11

Average rating

5.0

Developer Reply

Dear team at DiamondArt.ca, Thank you so much for your kind and thoughtful review! We’re absolutely thrilled to hear that your customers are enjoying earning rewards and that the app is bringing value to your store. ✨ It’s also great to know that the upgrade process was smooth for you — we strive to make every update as seamless as possible. We're especially happy we could assist with the tab placement issue and get everything looking just right. Your satisfaction is always our top priority! We truly appreciate you taking the time to share your experience. Feedback like yours means the world to us and motivates our team to keep delivering the best service and product possible. If you ever have more questions, feedback, or ideas — we’re just an email or chat away and always here to help. 💙 Warmest regards, Growave Support Team

5 / 5 Share

May 22, 2025

日本語にも対応しているのでこちらのアプリを選びました!レビューも起き位入り登録もポイントもすべて入っているのでおすすめです。サポートに質問した際もすぐに返信が来て分かりやすくスクショで説明していただけました。安心して使えるアプリです!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Dear Matoba, Thank you so much for taking the time to leave a review — it truly means a lot to us! 🙌 We’re incredibly grateful for your kind words and support. It’s always a pleasure assisting you, and knowing that you’ve had a positive experience with Growave motivates our whole team to keep doing our best. Please don’t hesitate to reach out if you ever need anything — we’re always here to help. Warmest regards, Alex