Growave: Loyalty & Wishlist +
Reviews, Instagram, and more - Boost repeat sales.
Rating
4.8
feedback
2,135
chart
#1,116
All reviews
Rating Breakdown
Feb. 2, 2024
fantastic app and fantastic support from their team, super friends and super supportive. Highly recommend
Hey, L'archivo team, We can't thank you enough for your fantastic feedback!💖 It's wonderful to hear that our app and support team have exceeded your expectations. Your positive recommendation is truly appreciated, and we're dedicated to ensuring that your experience remains nothing short of superb. If there's anything else you need, don't hesitate to let us know! ✌️ Begaiym, Reputation Manager
Feb. 1, 2024
Excellent response and excellent customer serivce. Very helpful with my custom requests, no hassle. I am pleased with the app and its features. Thank you for the great support.
Hello SKYE KIYOMI BEAUTY, LLC team, We appreciate your positive feedback and are delighted to learn that you found our support helpful and hassle-free. It's fantastic to hear that you're pleased with the app and its features. Our team is committed to delivering a seamless experience, and we're here for any further assistance or custom requests you may have. Thank you for choosing us! 🥰 Warm regards, Begaiym, Reputation Manager
Jan. 31, 2024
So far the support team has been super helpful and assisted us with all design change requests that we had. We're yet to see the actual impact from the app, but so far we're very satisfied with the onboarding process.
Dear VIVEH team, Thank you for taking the time to share your positive experience with us! We appreciate your kind words and are delighted to hear that our support team has been instrumental in addressing your design change requests during the onboarding process. Your satisfaction is our top priority, and we look forward to the positive impact our app will bring to your experience. If there's anything else you need, please don't hesitate to let us know 🤗💖 Warm regards, Begaiym, Reputation Manager
Jan. 31, 2024
Hi, Delikatesi i tako to... team, Wow! Your 5-star rating brightened our day. Thanks a bunch for your support; we're on a mission to keep providing you with the best services! 👍🤗 Begaiym, Reputation Manager
Jan. 30, 2024
The level of assistance and support we have received from all the team at Growave has been stellar, and everyone has been super helpful and kind! Every matter was looked into promptly, and solved just as quickly. We truly appreciate this, and it definitely gave us the final push we needed to switch to a paid plan and to trust Growave as our partner in the growing of our business.
Dear MoonRose Jewelry team, Thank you for the 5-star review! 🌟 We appreciate your kind words about our team's prompt assistance and problem-solving. Your trust in Growave as your business partner is highly important to us. We're excited to support your growth journey and look forward to exceeding your expectations. Warm regards, Begaiym, Reputation Manager
Jan. 28, 2024
Store
My Store
Using app
5 days
Hey, My Store team, Thank you so much for the 5-star rating! Your positive feedback about our app and team is invaluable. We'll continue working hard to provide you with the best service. Thanks for choosing us! 😍🙏 Begaiym, Reputation Manager
Jan. 23, 2024
Hey, Viviantreasury team, Thank you for the fantastic 5-star rating! We're happy that you appreciate the work we've put into our app. Your satisfaction is our top priority, and we're committed to ensuring your continued positive and lasting experience. 🫶😊 Begaiym, Reputation Manager
Jan. 23, 2024
Alles in allem sehr gut, Service wirklich perfekt. An den Übersetzungen ins Deutsche sollte gearbeitet werden, hier gibt es viele Fehler.
Hallo, JAMILA Jewelry team, Thank you for taking the time to leave a 5-star review. We appreciate all our customers' feedback, and your opinion means the world to us. We also want to express our gratitude for bringing to our attention the translation errors in the German language. We will take note of this and work on addressing and improving those issues. Your support and feedback contribute to our continuous efforts to enhance our services. Vielen Dank, dass Sie sich für uns entscheiden! 💙 Begaiym, Reputation Manager
Jan. 19, 2024
The Growave Support is very helpful and help you with all your customizations wishes. The app itself has limited features for evaluation. It's not so easy to evaluate how the tool works for customers. There are deviations in the numbers and it is difficult to recognize whether the tool is really working for our community. That's why i give only 4 stars. Apart from that we are happy with Growave. It's nice too to have different options in one tool (reviews, wishlist, referral, ...)
Dear GREENFORCE team, Thank you for taking the time to share your feedback on Growave. We greatly appreciate your kind words about our Support team and their assistance with your customization needs. Your satisfaction is our priority, and we're delighted to hear that you find value in the diverse features we offer, such as reviews, wishlist, and referral programs 🙏😍 We understand your concerns about evaluating the tool's impact on customers, and we appreciate your transparency regarding the limitations you've experienced. Your insights are invaluable as we continually strive to improve our platform. If you ever have further questions or suggestions, please feel free to reach out. We're here to ensure your experience with Growave remains positive and tailored to your needs. Thank you for choosing Growave—we look forward to enhancing your experience even further. Begaiym, Reputation Manager
Jan. 15, 2024
Amazing, the support is 10/10 and the app works great.
Hey, Original Allure team, Thank you so much for your kind words and 5-star rating! We're delighted to hear that you're enjoying the app and that our support has met your expectations. Our team is dedicated to providing top-notch service, and it's incredibly rewarding to know that our efforts are appreciated. We appreciate your support! 🥰 If you have any further feedback or suggestions, feel free to share them with us. Begaiym, Reputation Manager
Jan. 11, 2024
Great functions of the app that provide real added value and nice customer-oriented support that acts quickly and easily. The app is constantly being developed and things work. Thank you very much and keep it up. Best regards
Dear La Cigale Shop , Thanks a ton for your 5-star review! We're delighted you love our app's features, appreciate our quick customer support, and notice our constant improvements. Your kind words mean the world to us! We're committed to keeping it up and appreciate your support! ✨💙 Best regards, Begaiym, Reputation Manager
Jan. 10, 2024
Big shout out to Begi and the Dev team, the true meaning of proper customer service and dealing with each unique request i had with patience and aplomb. I just migrated from another well know app and my desicion is constantly being vindicated. Highly Recommend
Dear Cafe Najjar team, Thank you for a glowing 5-star review! We're over the moon that you enjoyed our app and found the transition smooth. 🌟Our Dev team and Begi are thrilled by your kind words. We're committed to keeping the good vibes rolling and providing top-notch service. 💖 Need anything or have suggestions? We're all ears. Thanks again, and here's to more great times with our app! Begaiym, Reputation Manager
Jan. 12, 2024
When I mentioned the significant price increase in this review, I was offered a discount equivalent to the previous plan. If that is the case, they should make that offer uniformly to existing users. It is a very useful application, but I am afraid that there will be another significant price increase and I will be using it with the uncertainty of when the current discount will no longer apply to me. I feel that this is a company that can never be trusted.
Dear CIELOHUK Team, I want to express our gratitude for taking the time to share your thoughts regarding our recent pricing adjustments. In response, we've implemented an exclusive discount tailored for our loyal users. This ensures you have the flexibility to either remain on your current plan or seamlessly transition to the new one, now available at a discounted rate. Despite attempting to connect with you via both phone and email, unfortunately, we haven't received any response yet. Your feedback is incredibly valuable to us, and we are keen to hear from you. Please don't hesitate to get back to us at your earliest convenience; your satisfaction remains our utmost priority. Should you have any inquiries or suggestions, please feel free to reach out to us directly. Your loyalty means a great deal to us, and we are committed to addressing any concerns you may have. Begaiym, Client Care Specialist
Jan. 9, 2024
Customer support is ACES! Great responsive job. Thanks guys.
Hey, Prairie Spirit Trading Post team, Thank you so much for your kind words and 5-star review! We're happy to hear that you had a great experience with our customer support team. Delivering excellent service is our top priority, and your positive feedback motivates us to keep up the good work. If you ever have more questions or need assistance, feel free to reach out, we are always here for you 🫶😊 Begaiym, Reputation Manager
Jan. 8, 2024
Well where to start we can't use all the features and I'm paying $470.4/yearly and I'm stil missing the key features for a good functioning we will think to continue with, next year as it is exesive. For us is like a minus the star we have used to rate.
Dear GLX'S Inc. team, We're truly sorry that you've encountered such an issue, and we acknowledge all the inconveniences it has caused. I have already sent you an email with a proposed solution to this problem and have attempted to call you several times to discuss it in person. I hope my message has reached you, and I'll be awaiting your response. I genuinely intend to assist you and improve your experience with us. Begaiym, Client Care Specialist Growave
Jan. 18, 2024
Thank you so much Begaiym for helping us to settle all the problem.
Dear TREEHOUSE THE SPIRITUAL SHOP Team, Thank you so much for your updated feedback! I'm thrilled to hear that I could assist in resolving all the issues to your satisfaction. Your 4-star review means a lot to us, and we appreciate your continued support. If there's anything else you need or if you have further feedback, please don't hesitate to reach out. We value your satisfaction and are committed to providing excellent service. Thank you for choosing us! 🥰 Begaiym, Reputation Manager
Feb. 19, 2024
After I left a bad review expressing my frustration and disappointment with the functionality of this app, Growave have been in contact and sorted all the issues. The app is back functioning well now and the loyalty programme is very popular and well received by my customers. I still have the issue every now and again with an undelivered email, particularly to BT customers, so that’s why I have knocked off a star.
Dear Phoenix Florals Team, Thank you for revisiting your review! We're overjoyed to learn that we were able to resolve your issues and that our loyalty program is making a positive impact on your customers. Your feedback is invaluable to us 💖 We acknowledge the recurring issue with undelivered emails, especially affecting BT customers in the UK. We apologize for any inconvenience caused and want to assure you that our team is actively working towards a solution to address this issue effectively. Your ongoing support means the world to us. Should you have any further questions or feedback, please feel free to reach out. We're committed to ensuring your experience with us continues to improve! 😘 Begaiym, Client Care Specialist
Jan. 3, 2024
This app is terrible!!!!!!!!!! I found out that all the coupons they generate are still active after customers redeemed them ( making you lose money)! I contacted them 5 times, and they escalated the case, it's been 3 weeks and no one got back to me. I'm deleting this app also they increased their price dramatically. CUSTOMERS CAN REDEEM DISCOUNTS GENERATED FROM THE APP ALL THE TIME AND IT DOESN'T DEACTIVATE THEM, MAKING YOU LOOS MONEY OVER AND OVER AGAIN.
Dear Febron team, Thank you for taking the time to share your review with us. We sincerely appreciate your input, as it is invaluable to us in improving our services and meeting the expectations of our loyal customers. We want to extend our heartfelt apologies for any inconvenience you have experienced, and we regret that we fell short of meeting your expectations. Your concerns are of the utmost importance to us, and we are actively working to address each issue raised in your feedback. Upon reviewing your recent inquiries, our team discovered that the discrepancy in the reward program settings between 2022 and 2023 contributed to the glitches concerning the discounts for your specific account. We understand the frustration this may have caused and assure you that steps are being taken to rectify this situation promptly. Regarding the issue with active coupons not deactivating after redemption, our development team is diligently investigating the root cause. Unfortunately, pinpointing an exact timeline for resolution can be challenging due to workload and task complexity, but please be assured that we are making every effort to identify and address the issue promptly. I sincerely apologize for any delays in our response over the past three weeks. I acknowledge the importance of your concerns, and we are committed to resolving them to your satisfaction. We understand the impact these issues may have on your experience with our app, and we are dedicated to making things right. Regarding the recent price increase, we understand that this may have come as an unwelcome surprise. For our loyal customers like yourself, we have decided not to modify your plan and allow you to continue using our application at the previous pricing, provided that you do not exceed the monthly order limit. I hope this clarifies the situation to some extent, and I appreciate your understanding as we work to improve our services. Please feel free to reach out if you have any further concerns or questions. We value your loyalty and are committed to ensuring your satisfaction with our app. Thank you once again for your feedback, and I look forward to the opportunity to address your concerns and regain your trust. 🙏 Begaiym, Client Care Specialist
Dec. 29, 2023
Facile de compréhension et d’utilisation! Les fonctionnalités ajoutent un plus à l’expérience client. De plus le service d’aide est très réactif et réponds rapidement.
Bonjour, KOREANISTAS team! Thank you for your kind words! We're thrilled to hear that our product is user-friendly and that the added features enhance the overall customer experience. Our support team is committed to providing quick and responsive assistance. If you have any further feedback or questions, feel free to reach out. Merci beaucoup! 🥰 Begaiym, Reputation Manager
Dec. 25, 2023
1つのアプリでレビューにポイントシステム、ウィッシュリストなどの実装が叶います。 特にありがたいのが、匿名での投稿に慣れている日本のユーザーに合わせてレビュー投稿の際の名前を頭文字だけにカスタマイズしていただけた事です。 いつも日本語での問い合わせにもかかわらず、迅速にお答えいただいており、信頼しています。
こんにちは! 🌟 こだわりの革 MARUYA selection Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that our app meets your expectations. It's fantastic to know that the implementation of a point system, a wishlist, and the customization of initials for anonymous reviews have been beneficial for Japanese users. We're delighted that our team's responsiveness to your inquiries has contributed to your trust in us. If you ever have more questions or need assistance, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to continuing to serve you. ありがとうございました! (Thank you very much!) 🌈 Begaiym, Reputation Manager