Growave: Loyalty & Wishlist +
Reviews, Instagram, and more - Boost repeat sales.
Rating
4.8
feedback
2,117
chart
#1,063
All reviews
Rating Breakdown
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Dec. 25, 2023
１つのアプリでレビューにポイントシステム、ウィッシュリストなどの実装が叶います。 特にありがたいのが、匿名での投稿に慣れている日本のユーザーに合わせてレビュー投稿の際の名前を頭文字だけにカスタマイズしていただけた事です。 いつも日本語での問い合わせにもかかわらず、迅速にお答えいただいており、信頼しています。
こんにちは! 🌟 こだわりの革 MARUYA selection Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that our app meets your expectations. It's fantastic to know that the implementation of a point system, a wishlist, and the customization of initials for anonymous reviews have been beneficial for Japanese users. We're delighted that our team's responsiveness to your inquiries has contributed to your trust in us. If you ever have more questions or need assistance, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to continuing to serve you. ありがとうございました! (Thank you very much!) 🌈 Begaiym, Reputation Manager
Dec. 20, 2023
Me sirvió
¡Hola, StrettoXpress team! Thank you for taking the time to leave a 5-star review - it means a lot to us! We're glad to hear that our service served you well. If there's anything else we can do for you or if you have additional feedback, feel free to drop us a message. 🤗 ¡Hasta pronto! 🌟 Begaiym, Reputation Manager
Dec. 18, 2023
I've been using Growave for a little while now, and have been super impressed by their support team's speed and ability to help solve any case big or small. The app itself is wonderful and packed full of features - I've been enjoying its ease-of-use and power as well.
Hey, Club Racers Garage team, Thank you sincerely for your excellent review! It brings us great satisfaction to know that Growave improved your experience. Should you have any particular features you appreciate or aspects you believe could be enhanced, we would be grateful for your insights. Your input is helpful to us as we work hard to improve our services and better satisfy your needs. Let's take your Growave journey to even higher heights! ✨ Begaiym, Reputation Manager
Dec. 15, 2023
Great company that offers lots of options to generate revenue automatically and offer more value to your customers. The wishlist, loyalty, and referral program have helped us consistently generate more revenue and bring users back more often. PLUS their support is amazing and respond super fast! Highly recommend them!
Hello, Swaplanet team, We can't express how delighted we are to receive your positive feedback! It's fantastic to hear that our wishlist, loyalty, and referral programs have been instrumental in boosting your revenue and customer engagement. We strive to provide fast and effective support, and we're thrilled that you've experienced just that. 😍 Thank you for recommending us! We value your partnership and are committed to continually exceeding your expectations. If you ever have more insights to share or questions, feel free to connect with us. 🙏 Best regards, Begaiym, Reputation Manager
Dec. 8, 2023
I am delighted to share my exceptional experience with the Growave CRM platform integrated with Shopify. As an avid e-commerce enthusiast, I've had the opportunity to explore various CRM solutions, and Growave has truly stood out as a game-changer for my business.
Dear MR.MOCK Original Brand team, Thank you for sharing your positive experience with Growave! It's fantastic to know that our platform has proven to be a game-changer for your business. Thank you for choosing Growave, and we look forward to continuing to support your business growth. 🥰 If you ever have any questions or feedback, feel free to reach out. Begaiym, Reputation Manager
Dec. 7, 2023
Shopify is an amazing tool but... it can also be very intimidating for a newbie/nontechnical person like me. Add to that all the amazing apps and it can easily become overwhelming. I was apprehensive when I installed Growave. It's only been three days and I have a lot to learn but my fear has quickly faded. I ask a lot of "stupid questions", it's never a problem. They are answered quickly by real human beings. The hand holding is amazing. For a company selling customer experience solutions, they really practice what they preach.
Hey, 59Balloons team, Thank you for sharing your thoughts! We're happy to have eased your worries about using Growave with Shopify. We understand that navigating the world of e-commerce tools can be overwhelming, especially for newcomers, and we're delighted that our team has been able to provide the support you need. 😍 If you ever have more questions or need assistance, please don't hesitate to reach out. We're here to help you every step of the way. Begaiym, Reputation Manager
Dec. 7, 2023
The app is so easy to use. It is also very useful because it has various customization features. When there was something I didn't know, the app developers helped me with immediate answers. I am so satisfied.
Hello, PeppermintOne team, We're delighted to receive your 5-star review! It's fantastic to know that you find our app user-friendly and valuable with its customization features. Our team is always here to provide immediate answers, ensuring you have a seamless experience. 💙 If you ever need further assistance or have more feedback to share, please don't hesitate to contact us. Your satisfaction is our priority! Begaiym, Reputation Manager
Dec. 7, 2023
Growave is a great addon + the support is amazing! Go for it!
Hey, Clan Earth team, Thank you for your kind words! We're thrilled to hear that you're enjoying our app and appreciate our support. Your satisfaction is our priority, and we're here to assist you every step of the way. Cheers to a great partnership! 🥳 Begaiym, Reputation Manager
Dec. 5, 2023
Large increase in price with no real viable upgrades. I reached out to customer service and was pretty much told to downgrade to free or pay a lot more for you're already getting. No grandfathered pricing. The installation was supposed to be straightforward but took multiple E-Mails to customer service to resolve since the migrated data was not integrating into their service as intended, the original price point made it worth the try. Once everything was running as intended, I gave feedback to them as the schema that google uses to pick-up on reviews and display them in search was completely missing. Afterwards, everything worked fine and as intended. Adding new features and incentivizing an upgrade is what they should have done as opposed to locking all the current features behind a massive increase.
Dear Pillowfied team, I want to extend my sincere apologies for any inconvenience caused by recent changes to our pricing structure and the challenges faced during the app installation. Your feedback has been invaluable in refining our processes, and we appreciate your engagement with our customer service team. We acknowledge that the installation process didn't meet expectations, and we are committed to improving the experience. The decision to adjust pricing was made after careful consideration of various factors. We understand your concerns and value your loyalty. To ensure a seamless transition to the new pricing, I am open to discussing your individual case. I am available for a meeting via email or a personal call to address your concerns and maintain a positive experience with our application. I understand your decision to remove our application was disappointing, and I sincerely apologize for any frustration it may have caused. Unfortunately, my attempts to contact you via email and phone to discuss possible solutions were unsuccessful. Nevertheless, I want to assure you that I am always available and eager to address any concerns you may have. We highly value our partnership with you and would be delighted to resume our collaboration. If you have any specific questions or if there are areas of concern you'd like to discuss, please let me know a convenient time for you. I am committed to finding a resolution that ensures your satisfaction with our application. Thank you for your understanding and continued support. I look forward to the opportunity to reconnect and work towards a positive resolution. Begaiym, Client Care Specialist
Dec. 5, 2023
Shoppify's best apps! When I have a question, I ask a question and the agent answers it very quickly, faster than the speed of light, and very kindly. Especially agent Yzat. He's the best.
Dear, Marron Glacé Paris team, We truly appreciate your positive feedback! 🌟 It's wonderful to hear that our app on Shopify has been a valuable asset for you. Our commitment to prompt and friendly customer support is at the forefront of our service, and we're delighted to know that our team, especially Yzat, has exceeded your expectations. Your kind words motivate us to continue delivering the best experience possible. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to ensure your satisfaction with our products and support! 💖 Begaiym, Reputation Manager
Dec. 5, 2023
Very good app! The customer service is quick to reply and very friendly.
Hey, team at House of Bones, Thank you for your 5-star review! 🤩 We greatly appreciate your kind words about our app and customer service. We're committed to providing excellent service and are delighted to hear that our team was quick to respond and friendly. If you have any further questions or feedback, please feel free to reach out. We value your satisfaction and look forward to serving you in the future! 💙 Begaiym, Reputation Manager
Dec. 3, 2023
5 estrelas
Dear plazaclub team, Thank you for your valuable review! We truly appreciate the time you took to share your feedback. Your satisfaction is our priority, and we're here to assist with any questions or requests you may have. Feel free to reach out anytime – we're here for you! 🥰 Begaiym, Reputation Manager
Dec. 2, 2023
They do exactly what they say, fully recommend
Hey Essential Outlet team, A big thank you for your positive feedback and the fantastic 5-star rating! Your recommendation is a great motivation for us to keep up the good work. 💖 If there are specific aspects you liked or any way we can enhance your experience, feel free to let us know. We're excited about the opportunity to serve you again and ensure your satisfaction remains our top priority. Begaiym, Reputation Manager
Nov. 26, 2023
I love them~
Hey H22 team, Thanks a bunch for the awesome 5-star review! We're super happy you love what we do. Your support means a ton, and we're really proud we could make you happy. Can't wait to help you out again! 😍💗 Cheers, Begaiym, Reputation Manager
Nov. 21, 2023
This was an app that I really enjoyed as their customer service was quick to respond and the functions were great. We were one of the early users when they were still offering their $9 basic plan but most of the functions have now been removed from us due to the pricing change. We wrote in to customer service explaining our situation, and for a small brand like ours, it's impossible to be paying $149 per month to retain all the features which were available from the plan they promised previously. Most apps out there would still reward their old customers who've been with them since day one, but not in the case of Growave. It's truly disappointing and now we need to find another review and loyalty app that can fit into our budget. While I appreciate the help that the team has provided for us since day one, this experience has left us speechless.
Dear SLOW RITUALS team, I hope this message finds you well. I wanted to express our sincere gratitude for sharing your valuable feedback with us. Your openness in expressing your experience with our application is genuinely appreciated, and we deeply regret that your expectations were not fully met. We understand the impact changes in our pricing structure can have, especially for our early users, and we sincerely apologize for any inconvenience this may have caused. 😥 The decision to adjust our pricing was made after careful consideration to optimize our services and align with industry standards. However, we recognize and empathize with your concerns, and we are committed to finding a solution that addresses your needs. It genuinely saddens us that we were unable to meet your expectations. We've made several attempts to reach out to you, but unfortunately, we have not received a response. We understand that your time is valuable, and we apologize if our attempts to connect have inconvenienced you further. However, we are always eager to resume our collaboration and will be available to address any questions or concerns you may have. If you are open to it, I am available for a phone conversation or correspondence via email at your convenience. I am committed to listening, understanding your requirements, and working towards an optimal solution that satisfies both parties. Once again, we appreciate your feedback, and we are eager to engage in a meaningful dialogue to address your concerns. 🙏 Begaiym, Client Care Specialist
Dec. 5, 2023
good support
Dear team at Herzschmuck Schweiz, Thank you for sharing your 5-star review! We're grateful for your feedback and thrilled that you've chosen us. Your decision holds great significance, and we're dedicated to ensuring your online shop's seamless operation. Moving forward, we are focused on continually enhancing your experience with us. Our support team is always at your service, ready to assist whenever needed. 🥰 Begaiym, Reputation Manager
Nov. 19, 2023
Hey, TissuGraphique team, Thank you for the 5-star rating! 🤩 We're thrilled to have provided a great experience. Your satisfaction is our priority, and we look forward to serving you again. 💖 Best regards, Begaiym, Reputation Manager
Nov. 17, 2023
Dear Shidommastore team, Thank you for the 5-star rating! We greatly appreciate your support, and it's truly uplifting for our team. Your feedback is important to us. If you have any questions or need assistance in the future, feel free to reach out.🤗 Best regards, Begaiym, Reputation Manager
Nov. 15, 2023
I highly recommend this app. The rewards program is wonderful + review functionality, wishlists and shoppable Instagram galleries! The level of support from the Growave team is outstanding and unbelievably responsive.
Hey UROKO team, Thank you for the kind words and the 5-star review! 🥰 We're delighted to hear you love Growave's rewards program, review functionality, wishlists, and shoppable Instagram galleries. Our team is dedicated to providing outstanding and responsive support. We appreciate your recommendation! 💌 Best regards, Begaiym, Reputation Manager
Nov. 14, 2023
- CSV import function is not working. - No instant chat support. You can only submit your questions and wait. - All email to your customer will only send out from [email protected], instead of your own email domain unless you pay for the VIP plan.
Dear Starry Ferry Books team, Thank you for sharing your feedback with us. I sincerely apologize for any inconvenience you've experienced, and I appreciate your patience and understanding. Your satisfaction is our top priority, and we are committed to addressing your concerns. Regarding the CSV import function, we understand the importance of this feature, and we apologize for any inconvenience it may have caused. Our support managers have already reached out to you to assist with the import process. If there are any specific details or inaccuracies in the data causing the issue, please let us know, and we will do our best to resolve it promptly. We understand your frustration with the lack of instant chat support. Unfortunately, live chat is not available on your current plan. However, our email support is operational 24/7, and our support team is ready to assist you promptly. 💗 Regarding the sender's email address, we apologize for any confusion. The option to customize the sender's email address is a feature available with our Growth plan. We understand the importance of branding, and we regret any inconvenience this may have caused. Once again, I apologize for any inconvenience, and we appreciate your feedback as it helps us improve our services. We would be delighted to receive your response to further enhance your experience working with us. Your input is invaluable in shaping our services to meet your needs. Best regards, Begaiym, Reputation Manager