Shopify Inbox

Hard for me to give five stars on anything these days, but this little add-on works excellent for the intended purpose.

This app is a great addition to our store. It has everything you need for basic customer support. Recommend.

Die Anfragen über die Shopify Inbox sind hochwertig. Wenn man schnell auf die Anfragen reagiert, zum Beispiel von einem Mobilgerät, da kann man Verkäufe generieren, da der Interessent noch auf der Webseite ist. Dieser Service wird von den Interessenten sehr gut angenommen.

La aplicación es muy buena y la plataforma es excelente.El servicio al cliente es de primera. Lo recomiendo 100%

I sell Panoxol a Patented Herbal supplement that lowers blood pressure. This is a tricky category. Shopify Inbox was helpful to allow me to answer product questions right away for my customers. I have nothing to compare against except Facebook.

no puedo entrar desde mi celular, tengo que entrar al mail de mi mac, el aviso decía que era gratuito, y al quererlo hacer desde mi movil , me dice que inici la prueba de 14 días gratis, me ayudan en aclarar esto?

Het lukt best goed om te communiceren met de Shopify inbox maar de app is soms wel wat traag. Het duurt even voor deze open gaat.

Aumentan mis conversiones y funciona genial, mi empresa tiene varios servicios asociados a mis productos y esta app me a solucionado la vida para brindar presupuestos y aumentar mis tickets. Bravo Shopify!!!

Die Shopify Inbox funktioniert einwandfrei und wird tatsächlich oft genutzt bei erklärdürftigen Produkten.

Super ! L'application est vraiment très pratique et simple d'utilisation. Je recommande vraiment. Peut-être qu'un bot plus poussé la rendrait parfaite.

This has helped us convert looky-lous into customers in just minutes. The app is great and customers are always so happy to have quick responses from us since we allow notifications on our phones.

ITS OK VVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV.

J'apprécie beaucoup cette Application, elle m'a permis à maintes reprises de répondre rapidement au client(e), de le rassurer et de générer des ventes en toute simplicité, elle est indispensable pour rassurer le client qui a une question au cours du processus d'achat. Je recommande.

This app does what I expect it to do. It allows my customers to ask me questions directly from my website.

Ho deciso di utilizzarla sul mio sito e devo ammettere che è un'applicazione sviluppata benissimo. Molto intuitiva e, cosa ancor più importante, aumenta l'affidabilità per i clienti. Davvero consigliata.

This app is easy and it works. As suggestions for improvement: a) it would be helpful to be able to create folders for organizing chats b) it would be helpful to have a filter that would let me see chats assigned to others.

Una app super útil, sencilla de usar y con la interfaz bastante amigable. La verdad que es muy práctica. Lo que le falta para 5 estrellas es integrar más canales de contacto para poder centralizar las consultas (whatsapp, google, facebook, instagram...).

We used this app for a few months and found some serious limitations. One, it's not possible to search for or within conversations. That means you could have a conversation with a customer and not be able to find it unless you scroll through all conversations and find it manually. Or worse, if you have multiple chats from the same customer, you have to re-read all of them until you find the specific conversation piece you're looking for to confirm that you say the same thing again. Using the Shopify Inbox app through a mobile phone doesn't let you type more than a few lines before you lose the "send" button and can't send the message. We found a work-around (type the message, then close the chat, then re-open the chat to see the send button) but it's really clunky and not well thought through. Lastly, when we remove the app we'll have no record of any chat conversations because the chat transcripts were never emailed to our email inbox as promised. That's a complete fail that really limits the ongoing use.

Very good way to have communication with our clients. The way to send emails to our clients would be missing, since we pay for our own domain and I do not have that option

Muy buena, lo único que le hace falta es que permita visualizar los archivos adjuntos que envían los usuarios a Instagram o Facebook.