Shopify Inbox

Ich bekomme meine Nachrichten auf mein Handy, und kann die auch sofort beantworten. Die KI schreibt selbst schreibt schon Antworten vor die man auch so übernehmen kann. Aber immer schön vorher einmal durchlesen.

bitte sofort wieder die funktion einbinden das kunden mit email chat schreiben können so ist das nur müll die app es bringt nur mehr chaos rein BITTE SOFORT EIN UPDATE machen....

As others have expressed, the recent changes requiring sign in or Shop app registration have brought this 5-star app down to 1 star. There's no longer a quick easy form before chatting and now almost none of the chatters on our site use the sign in feature, so there's no way for us to reach back out.

1. The update introducing the so-called AI features is terrible; the AI ​​itself is highly ineffective and frequently gives irrelevant answers, so I’ve disabled it entirely. 2. Since customers no longer need to provide their email addresses, it is impossible to distinguish between new and returning clients, and replies cannot be delivered to their inboxes, resulting in reduced engagement. 3. For customers who don't provide an email, the product SKU is no longer visible, making it unclear exactly which product they are inquiring about. 4. If a customer makes multiple inquiries during a single browsing session, the conversations are split into separate chat windows rather than being consolidated into one. Summary: Recent updates have been increasingly poor compared to the previous version; if things don't improve, we will be forced to purchase third-party chat plugins. One more thing: for aesthetic reasons, the quick FAQ is basically no longer visible. Previously, many questions could be answered by the FAQ.

一天到晚開不起來

The newly added feature that forces customers to register with an email address and receive a verification code is really bad.

Me gusta ahora con los agentes antes me parecía básico. Unico detalle a mejorar: la personalización del widget para hacer la letra mas grande o el icono mas grande si q se pueda personalizar aun mas.

works well and answer customers concerns quickly

Works a ton better than other similar apps. Being able to see a customers items in the cart, and also what page the customer is looking at when they needed help, is soooo amazing and helpful to make listings better! And works on my phone too! Now if we can get shopify to let me see sku's when looking up items in the P.O.S. then we would really be cooking.

Messages come through timely

Très bonne application gratuite. Elle s’intègre parfaitement à ma boutique Shopify et facilite les échanges avec les visiteurs. L’interface est simple, intuitive et agréable à utiliser. Je la recommande vivement !

Muy buena herramienta nueva de IA nos encanto