All reviews

Rating Breakdown

  • 5
    79% (4,537 ratings)
  • 4
    14% (787 ratings)
  • 3
    3% (196 ratings)
  • 2
    1% (82 ratings)
  • 1
    3% (176 ratings)
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5 / 5 Share

Nov. 25, 2024

I love this app. The inbox app has been so helpful to my website. It automatically provides answers to customers and gives suggestions. It is an added asset indeed and provides a unique feature.

Using app

4 months

Total reviews

6

Average rating

5.0

4 / 5 Share

Nov. 25, 2024

Store

miavv

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 24, 2024

Very great

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2024

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2024

good app. Will be glad to share with others. shopify works fine for the time being.

Using app

7 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 24, 2024

Wirklich gute App! Allerdings wäre es super, wenn man weitere Anpassungen vornehmen könnte. Bzw. den "Text Area" von 44px auf 120px höhe erweitern könnte. Wenn man eine Hintergrundfarbe setzt, geht die Text Area ganz schön unter. Also ist nicht sehr accessible.

Using app

12 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 24, 2024

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Good

Store

HEBDO

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Bin sehr angetan von der App. Wird von Anfang an von vielen KundInnen genutzt und hat sich positiv auf die Verkäufe ausgewirkt.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

It is very user friendly

Using app

2 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 21, 2024

Need the ability for the app to actually not message on the phone when the hours are set to off or unavailable.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for your review! We have shared your idea of snoozing notifications during unavailable hours with our product team. In the mean time, you could try snoozing notifications on your device during certain hours. On iOS this is set under the "Focus" settings (i.e. you can silence only the Inbox app during specified hours). On Android this should be called "notification snoozing". - Shopify Inbox Team

5 / 5 Share

Nov. 21, 2024

Works as expected

Store

SWIRL

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Your AI tool is superb!!! Makes answering questions a breeze.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Great - I like the new AI feature. Hopefully it will learn more over time and responses become quicker and simpler

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

It is easy and fast. With AI responses it has become even easier.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Using app

9 days

Total reviews

3

Average rating

5.0