All reviews

Rating Breakdown

  • 5
    94% (7,122 ratings)
  • 4
    3% (245 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (155 ratings)

Reviews with Text

  • 77% (5,831)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 17, 2021

A fantastic app! Wonderful customer service with fassssst response and very helpful support. Easiest to install!

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Effortless way to receive and display customer reviews with photos on our Bento&co store. This app is very well made and support is great.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2021

I have used this app since January. It is great for getting reviews and customer photos. If you have the Recart app and integrate it with Loox, you will get a bunch of customer reviews.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2021

Loox integrates very nicely with our e-commerce workflows. It is simple and intuitive for our customers as well. We have been receiving a lot more reviews since we started using Loox.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2021

Significantly improve the reliability of my store. Great app. It worth every single cents that I have paid.

Store

PAWSS

Using app

Over 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

May 13, 2021

Customer service is great. Every time I have a question the answer comes quickly, right, and personable.

Using app

7 months

Total reviews

6

Average rating

4.8

5 / 5 Share

May 13, 2021

Amazing App, Amazing customer service! I would strongly encourage everyone to try this. It will pay for itself.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 13, 2021

Nice App, Better than any other app but just 1 problem of Star review on product page, other wise app is great

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hey, Abby from the Loox team here :) Loox supports adding the star ratings to all Shopify themes, whether it is automatically integrating them when Loox is first installed or manually integrating them. Our support team will be more than happy to assist you with this. I have contacted you privately in regards to adding the star ratings and we look forward to your response.

5 / 5 Share

May 12, 2021

So far this review app has been great. I like how they display on my website, it is different then other review apps. I don't have any picture reviews yet but I do like that it is possible to have them on the reviews too. My previous review app was not one that I could easily import my reviews over. I had to manually do it, which took a few times to format the files right and realized that I was saving the file incorrectly. They have detailed instructions. If this part was a little easier I would have wasted less time but still this app get a 5 star. I look forward to getting more reviews, thank you!

Using app

1 day

Total reviews

25

Average rating

5.0

5 / 5 Share

May 12, 2021

I love this app. Will be upgrading very soon. It has made my website more authentic with the reviews from my customers.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2021

Like it!! Very easy to install good reviews to your store. Boost your conversion rate with loox!!!!!

Store

bressy

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2021

1st day to try and I think it's great, looking forward to improving more. thank you guys for the great work. keep going.

Store

2segypt

Using app

31 minutes

Total reviews

5

Average rating

4.2

1 / 5 Share

May 11, 2021

Why am I prohibited from entering the app background page?I have subscribed to a basic subscription but after reaching 500 orders, it is no longer possible to enter into the application to manage customer reviews that are already registered. I can't modify anything anymore !!! Loox asks you to switch to the higher plan otherwise you can't enter the application to manage the existing customer reviews !So disappointing!!!

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

May 10, 2021

absolutely brilliant app - easy to setup, use and get those reviews! our customers are more than happy to submit reviews as it is so easy for them to complete

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2021

I really like the app, it is easy to use and looks great. Also the customer service is always great ! Will definitely recommend

Using app

Almost 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

May 8, 2021

Extremely helpful!!! And Set up with their Tech Support Team was fast and amazing!! Will definitely recommend this app!!

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

May 7, 2021

Yes, that's the best app I found for reviews. Very easy and the feedback from customers have gone through the roof. Awesome, would recommend in a heart beat.

Using app

8 days

Total reviews

9

Average rating

5.0

5 / 5 Share

May 5, 2021

Great support I reached out with a request and was helped within less then 24hrs. Like the integration! Would highly suggest

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2021

This app rocks. the pictures and engagement with our customers is next level!! After Installing, I have never looked back.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 2, 2021

I love this app it helped to grow my business,I have new and returning customers, the reviews are awesome and my favorite feature is the referral feature.

Using app

11 days

Total reviews

2

Average rating

5.0