Loox ‑ Product Reviews App for Shopify

Loox ‑ Product Reviews App

Convert more with visual product reviews, superpowered by AI
Rating
4.9
Feedback
9,579
Reviews
Chart
#545
Shopify

All reviews

5 / 5 Share
Feb. 14, 2023

very helpful, I can't wait to see the results on conversions and hope this is the right tool to boost my business'!

Store Using app Total reviews Average rating
Bloom Store About 2 hours 3 5.0
5 / 5 Share
Feb. 13, 2023

I've only just loaded it up today and I think I really like it already. It's a little complicated or different for me, but that's because it's got heaps of functionality. Luckily when I couldn't figure it out myself I received near real-time assistance from the team. Glad I changed from my other supplier. They were also doing a great job but I think this will generate better result. Thanks guys.

Store Using app Total reviews Average rating
LavenderLime About 9 hours 9 4.6
5 / 5 Share
Feb. 14, 2023

Thank you! ABAVAS winery from Latvia

Store Using app Total reviews Average rating
ABAVAS vīna darītava About 1 year 2 5.0
5 / 5 Share
Feb. 12, 2023

awesome app, would be good if it automatically synced with google as setting that up is a slight inconvenience

Store Using app Total reviews Average rating
streetbrawlclothing 5 minutes 2 5.0
5 / 5 Share
Feb. 12, 2023

I needed some initial help with my setup and got a really quick and helpful support! Thanks Jemuel for your promt replies!

Store Using app Total reviews Average rating
FABLAB AB About 1 hour 5 5.0
5 / 5 Share
Feb. 10, 2023

Perfect! Best Review App out there! We love it and it helps our brand get much more attention! Try it yourself!

Store Using app Total reviews Average rating
Gigii's About 5 hours 2 5.0
5 / 5 Share
Feb. 9, 2023

Loox makes it easy for us to keep up with, and respond to customer reviews. We would recommend this service to everyone!

Store Using app Total reviews Average rating
Greater Half Over 2 years 6 5.0
5 / 5 Share
Feb. 9, 2023

Easy to use so far so good compared to other apps on Shopify, would recommend. User Friendly as well!

Store Using app Total reviews Average rating
White Lily Shoppe 12 minutes 1 5.0
5 / 5 Share
Feb. 9, 2023

Useful app, good for reviews, integrates easily into app. Tbh only filling this review in because its annoying popping up asking me to review,.

Store Using app Total reviews Average rating
CharlartsCrafts About 1 month 1 5.0
5 / 5 Share
Feb. 9, 2023

Seriously good for the price and super easy to use. Amazing. Thanks a lot! I have looked at many other platorms and this ticks all the boxes

Store Using app Total reviews Average rating
ROKOR About 2 hours 1 5.0
5 / 5 Share
Feb. 8, 2023

So far so good. Quick set up. Just what I needed. Was looking for the easiest way to capture reviews to show social proof on my site. I appreciate the widget version that sits in the corner of my homepage. I look forward to having enough reviews to change over to the grid view.

Store Using app Total reviews Average rating
needthattee 4 days 3 5.0
5 / 5 Share
Feb. 8, 2023

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Store Using app Total reviews Average rating
5 / 5 Share
Feb. 8, 2023

Chester was a huge help! I was a little confused about one part of getting our theme set up, and instead of spending a bunch time trying to figure it out, Chester took care of it in just a couple of minutes. Thank you!

Store Using app Total reviews Average rating
Ahualoa Family Farms About 23 hours 1 5.0
3 / 5 Share
Feb. 21, 2026

What we were looking for, it suits our needs. The referral program is very interesting. The rest works as expected. EDIT: Overall, we’re happy with many aspects of the platform. However, a key limitation is that the photo review discount cannot be conditioned based on the product or category purchased. Whether a customer buys a low-cost item or a high-ticket product, they receive the same €20 discount. This lack of flexibility creates an imbalance for stores with very different price ranges. In addition, support hasn’t always fully understood our requests, which has made resolving this issue more difficult. Because of this, we are starting to explore alternative solutions.

Store Using app Total reviews Average rating
Legend eBikes About 3 years 7 5.0
Developer Reply

Thank you for taking the time to share your feedback. We’re glad to hear you’re happy with Loox. That said, I'm sorry we missed the mark with our support. We aim to provide top-notch service, so it's disappointing to know we fell short this time. We’ve followed up with you privately to discuss your options for discounts in more detail. Our support team is available 24/7 and happy to assist!

5 / 5 Share
Feb. 8, 2023

I am not tech savvy at all! And I was having such a hard time figuring out how to add star ratings to my home page and collections page. I reached out to their support team, and Rain was super helpful from start to finish. The star ratings was added on the same day the request was made! 10/10 :)

Store Using app Total reviews Average rating
REDEFINE HOME GYM 29 days 3 5.0
5 / 5 Share
Feb. 7, 2023

Está muy muy bien y ayuda mucho a vender y reputación de la marca. Seleccionas, filtras, muy muy bien.

Store Using app Total reviews Average rating
Solera Moda 12 days 3 3.7
5 / 5 Share
Feb. 7, 2023

Chester, He was completely amazing, he helped us fix our problems literally within minutes of us sending him the staff access. I truly appreciate the speedy response. Chester, The best,

Store Using app Total reviews Average rating
6 Sigma Sim Racing 5 months 4 4.0
5 / 5 Share
Feb. 7, 2023

Great service and support from the Loox support team today getting my reviews page up and running, special thanks to IIan for his help and guidance today.

Store Using app Total reviews Average rating
SterlingwoodDesigns About 5 hours 1 5.0
5 / 5 Share
April 6, 2023

Great app, an important addition to the store. Nice automation. Had uploaded my old orders and and more than 4500 requests got triggered costing us more than $600. Ilan, was quick to resolve the query and refunded us the entire amount without us even asking. Great team and customer support. Really appreciate their honesty and promptness to solve the issue.

Store Using app Total reviews Average rating
Soothing Crystals Almost 2 years 3 5.0
5 / 5 Share
Feb. 7, 2023

Thanks, Rain from customer service, for fixing a feature that stopped working after I changed the theme.

Store Using app Total reviews Average rating
Anime Body Pillow Over 2 years 5 5.0
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