Loox ‑ Product Reviews App

I love that the reminder messages are sent out and I don't have to keep reminding myself. The ease to intergrate into Shopify is outstanding. The interface is easy. I can't love it more.

After upgrading my Shopify theme today, the comments widget no longer appears on the product page. I think I must have made mistake when I upgraded. Intermittently spent about 4 hours trying to fix it. No luck. What a headache. I tried to send an email to loox in the app. Thought I would not hear back until tomorrow. To my surprise, it didn't take more than half an hour for me to receive the first reply. Rain replied to my first inquiry. Next, MARA started to take over to help me solve the problem. Once again, not more than half an hour later, the reviews on my product page came back. I was relieved. Curious, I wrote another email to find out why this problem was happening, and within half an hour I got an email back. I would like to say that Loox's support is quite prompt, reliable, and patient. They really stand behind you and support you to the end.

Me gusta ya que puedo obtener un feedback acerca de como lo estamos haciendo. En general me gusta bastante y ha sido de gran ayuda.

I use this app mostly to collect reviews from my clients. I absolutely love it so far. It has so many things to offer.

Amazing App, love the ease of use and ability to automate our review process. Excited to see the growth.

Great customer service. The app generates reviews for my business. Currently have generated 4 review requests. I wish the watermark could be removed because I am paying for the app. I have to upgrade my plan again to get it removed. That is my only con so far.

Es muy genial la aplicación, crear mucha credibilidad con los comentarios de cada uno de nuestros clientes

great customer service we had a couple issues with uploading to our custom made pages and they fixed it within a couple minutes. Great job

We have problem with Merchant Product Reviews Feed - support of the LOOX are always on the line and help us with these feeds

top service they helped me a lot and i would recommend this app everyone. I use it in any of my stores

I enjoyed how easy it was to install the LOOX App and the well done informational video for easy setup instructions. I look forward to seeing the reviews come in.

What a great app! this has helped us so much to get reviews, we are soon reaching 50 reviews which will allow us to have them shown on Google shopping, this was our goal when setting out with Loox and this app has over performed in its simplicity to use and tools it can offer.

Very easy to use and the automation is simple and effective. The tech support team is friendly and questions are answered fast.

The new pricing model with pay as you go will skyrocket the cost per month for Loox once you scale with the app. A review app that charges us up to 1000$+ per month is just ridiculous.

Great app and 5* customer service. The team really goes above and beyond to answer any questions. Highly recommended!

Helpful app, it's easy to collect UGC and build trust with the customer. Setup is not to difficult.

facile d'utilisation, mail personnalisable, possibilité d'éditer automatiquement un code promo pour les clients qui laissent leur avis, fait le job !

Love this app! The application is easy to set up. The process is seamless such that my customers were more than happy to provide reviews.

My experience in learning all about what Loox has to offer has been wonderful, thanks to Dor! He was so patient with me and touched on all of the questions I had, as well as the ones that came up along the way. He is a keeper.

Amazing support! Very personalized response and will do their best to solve your problem. I highly recommend it to every online store.