Mailchimp: Email & SMS
Mailchimp for Shopify - Email and Marketing Automation
Rating
3.3
feedback
565
chart
#2,397
All reviews
Rating Breakdown
Review RSS Feed
June 11, 2019
We LOVE this app and used it on multiple stores effortlessly. It's the best choice to connect Mailchimp and Shopify. No need to look any further: this is your (FREE!) solution!
June 10, 2019
I use this app to send out welcome letters to my subscribers and it’s never sync. Out of about 50 subscribers only 4 emails went out. To me it’s no point in having the app
Hi there, thank you for the feedback. We saw your review and it sounds like you may have some confusion around with what our app does vs. Mailchimp's core features. ShopSync is a tool that sends customer information from your Shopify store to Mailchimp (and vice versa). The app transfers and syncs customer, order and product information between the two platforms. You will still use Mailchimp for all your campaigns, automations, pop-ups and ads. To be clear, we don't send any kind of campaigns or automations through ShopSync; we're just the mechanism that gets information to Mailchimp from your store. Let us know if you have any follow up questions. Feel free to reach back out to us at [email protected].
June 9, 2019
In the words of Apples famous tagline, "it just works". Excellent support and has ben the pivotal app in our shop. Thoroughly recommended
June 6, 2019
I have not been able to connect this app to my shopify store. Is it working? "The page you’re looking for couldn’t be found"
Hi there, in cases where the process seems to begin, but just spins and then either times out or does not complete successfully, we have found that one of the below methods typically resolves the issue. At your earliest convenience, if you could try the following and get back to us if the issue remains: First, cancel the current sync if it is still spinning in the account. Then try: Clearing your cache and Cookies from the beginning of time. Here is a guide to help: https://mailchimp.com/help/about-browser-cookies-and-cache/ If that fails, try completing the sync again using an incognito window in Google Chrome. If it persists, the next step would be to try the sync using a different device. Should none of those options resolve the issue, it may be necessary to perform the actions using a different device on a different internet network. Like at home, school, or work. For context, whenever an internet application is accessed and worked with on a device, that device as well as the internet browser being used stores data which can interfere with new processes until the cache is cleared. If the problems persist after trying all of the above steps, please reach back out to us as soon as possible, and we will do all we can to look into and resolve this issue with you.
June 5, 2019
This is a no-fuss app that does exactly what it says it will do. Check out our store at www.kansocollars.com if you want to see the app in action. We sell Swarovski crystal cat collars and this app saved our butts when Mailchimp left Shopify. We are very happy. Thank you.
June 1, 2019
Extremely pleased with the app, works just like it used to be when MailChimp was available in Shopify
May 31, 2019
Super bummed about MailChimp & Shopify parting ways, but ShopSync came to the rescue. We have a lot of data, so it was a bit slow, but I'm not complaining. Working like a dream. Thanks
May 29, 2019
The ShopSync app works wonderfully to connect my customers, products & discounts to my MailChimp account. It was easy to install and only took seconds to setup. Highly recommended.
May 28, 2019
The app does what it says with quickly syncing your MailChimp account, but you will need to remake all of your automated/ongoing emails.
May 27, 2019
since I used this app I have never had so many abuse reports and unsubscrivers, as well as many fake emails that did not appear on my list before ... at this point it is better to abandon mailchimp to find something more integrated. very sad Samuel
Using app
5 days
Total reviews
3
Average rating
4.0
May 24, 2019
La aplicación funciona de maravilla muchas gracias !!! Ningún error en la sincronización y funciona perfectamente
May 24, 2019
This app does exactly what it says! Very easy to install and seamlessly connects to shopify store. Thanks
May 23, 2019
Importing data to one of the many Shopify stores I involved with was simple and took literally 2 mins. Import took over a week to complete and is working just like the old Mailchimp for Shopify app. Great app and many thanks to the ShopSync team for pulling through when a whole lot of people needed you.
May 23, 2019
Very easy to install and seamlessly connects to shopify store. If I can work it out anyone can. Great app
Using app
9 months
Total reviews
1
Average rating
5.0
May 22, 2019
Started using when MailChimp and Shopify no longer synced and the download and set up was a breeze so impressed so far.
May 22, 2019
Just used this app since Shopify no longer works with MailChimp and the transition was super easy and free. Shopify recommended some apps but, all of them costs. With a small store like mine, I couldn't see spending money on another app. Thanks ShopSync!
May 22, 2019
This app does not sync automations or cart recovery campaigns. Also if you had a mulit-email cart workflow setup it will not transfer over and you will be prompted to upgrade your account to send more than 1 cart recovery email. The price is $14.99 a month. This whole thing where mailchimp no longer syncs to shopify was just a con set up to switch the free accounts over to paid accounts. You will still get some features with a free account but the most valuable aspects of the old free account will no longer work unless you pay up. Please be aware of this BEFORE you use this 3rd party app. Just another business squeezing small business owners for another dime.
Hi there, thank you for the feedback. We saw your review, and it sounds like there may be some confusion about what our app does. ShopSync is only designed to be a connector between Shopify and Mailchimp. Our app is engineered to sync all orders, customers (who accept marketing), products, and revenue data. All automations and pop-up configuration is still handled in your Mailchimp dashboard business as usual; we only send data to your audience. Also, you mention a cost of $14.99 for our app. That's not accurate. Our app is free, and we have no paid plans at this time. We may have an (optional) plan in the future for paid support options, but there is nothing in place at this time. If you would like to learn more about ShopSync, please visit our website or reach out to our support team anytime. You can visit us at shopsync.io and [email protected] respectively.
May 21, 2019
This app does just what it is meant to do: sync between Shopify and Mailchimp. The transition was smooth and almost imperceptible. Also, this app is free and that´s a good thing to consider.
May 21, 2019
The integration didn't go smoothly for us. It imported a long list of unknown subscribers to our list, which (after we resume our automation) received Welcome message, triggering many unsubscriptions, and leading to a warning from Mailchimp thinking we were spamming. ShopSync explained to us that it may have been that MailChimp's old app failed to import them. Fast, friendly and helpful customer support!
May 20, 2019
So far so good. The transition was simple and seamless, ad the Shop Sync support team did a great job creating a tutorial that was VERY helpful!
Thanks for the kind words. Do you have any feedback for us on the 3-star rating vs. being a 5-star? Was there anywhere we fell short?