All reviews

Rating Breakdown

  • 5
    78% (772 ratings)
  • 4
    7% (67 ratings)
  • 3
    4% (36 ratings)
  • 2
    2% (23 ratings)
  • 1
    10% (98 ratings)

Reviews with Text

  • 94% (932)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 18, 2025

Seph war extrem bemüht und konnte mir weiterhelfen!

Store

Bertine

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Excelente atención del centro de ayuda, Rafael nos guió y nos dió toda la información necesaria.

Using app

24 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

CYRUS helped me understand the connections between Shopify and Mailchimp. I have a clearer understanding of how contacts are processed.

Using app

Almost 2 years

Total reviews

4

Average rating

3.5

5 / 5 Share

Aug. 18, 2025

Great, fast and easy help by Rhedd... sorted :)

Store

Aprana

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Paul has providing amazing customer service, thank you so much!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 15, 2025

"session invalid"

Using app

11 months

Total reviews

1

Average rating

1.0

Developer Reply

Merci pour votre avis. Notre équipe vous a contacté directement pour tenter de résoudre votre problème. Pour toute question, n'hésitez pas à nous contacter à l'adresse [email protected].

5 / 5 Share

Aug. 15, 2025

Der Kundensupport ist Super, Seph hat mich betreut und mir sehr schnell freundlich und zuverlässig geholfen

Store

VALYNCE

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Lori had her work cut of for her today. But she was patient and kind and kept reconnecting with me until things were working right. She was a huge help and I did not make her job easy, but we got it all worked out and done. Thanks Lori!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

LORI was great helping sync between mailchimp and shopify!

Store

ONA

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Cyrus was very helpful!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Dean was great and very helpful!

Using app

About 5 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 13, 2025

Great support from Jay and Rafael when I had issues with my Shopify integration. They guided me through to resolve the issue.

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 12, 2025

Jay Ann was a great rep. Fixed exactly what I needed super quick & easy. Thank you!!!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

So far this is an amazing app that allows you to fully integrate Shopify and Mailchimp. Excited to use abandoned cart automations, product recommendations, etc. We ran into a small issue on our end where we wanted to switch our synced audience and the chat team (Rafael in particular) was super helpful. Excited to use this app even more!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Lori was a very very amazing person, she persistently helped me and till the end kept asking me for updates on the issue and did solved the issue. Amazing service from her. Thanks alot!!

Store

Haydu

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

The support from SEPH, was productive.

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 7, 2025

Great customer support thanks to Aaron, legend.

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Dean was prompt and courteous. We highly recommend him.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Thanks Lori of Tech Support. She delve at the very bottom of my issue - signups on popup form not synching with Shopify & MailChimp. My issues were addressed promptly and resolved. Thanks again Lori of MailChimp. I'd like to mention Shopify's Sidekick - you are awesome as well. Have a great day everyone. Cesar

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Thanks, Rafael, for your support help! Super clear and timely when we had an issue

Using app

Over 1 year

Total reviews

1

Average rating

5.0