Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.7
feedback
997
chart
#2,268
All reviews
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July 28, 2025
If you have too many different customer tags in Shopify, this app stops syncing any customer tags. We've spent 3 weeks full-time trying to fix this with no luck. Then it synced tens of thousands of old contacts from Shopify to Mailchimp with no way to filter them out, doubling our Mailchimp costs due to extra subscribers. We will have to pay a developer to build a custom Shopify-Mailchimp syncing app to compensate for this app's deficiencies. Edit: I've tried all combinations of options, including trying to only sync specific tags. That didn't work either.
Hi there, thank you for the feedback and sorry to hear about the issues you are facing. If you wish to sync all tags against your Shopify contacts, then it is true that our integration has an upper limit of 5000 unique tags. However we can help you set up the integration to only sync specific tags as well. Please get in touch with our integration support team via [email protected]. We're here to help!
July 24, 2025
Cyrus was very helpful. Provided support and escalated the issue which needed work from the development side.
July 24, 2025
Rhedd is Helpful. We got some problems with creating an account for mailchimp, and Rhedd was fast to come up with a solution. Took no time, so glad for the help.
July 24, 2025
Paul from customer support was very helpful . thank you for patience with me and effortless service. you made it everything very simple to understand and sent me lot of useful links.Many Thanks
July 23, 2025
TROY was excellent in assisting me. He quickly resolved the query I had. 10 stars for Troy!
July 18, 2025
Easy to use app, had a slight issue but all sorted very quickly thanks to Rhedd on Live Chat! Thank you!
July 15, 2025
I required help integrating mailchimp and shopify. Paul was an amazing help and walked me through all the steps and got me all set up.
July 15, 2025
The support is very good. Paul is helpful.The support is very good. Paul is helpful.
Using app
10 months
Total reviews
5
Average rating
5.0
July 14, 2025
Support is very responsive and helpful, bombarded David with questions during onboarding and he was quick to answer them all.
July 11, 2025
I'll let everyone else talk about how seamless this integration is, but I want to talk about the Support team. We ran into an issue connecting to Mailchimp. I clicked to contact support for the integration and they actually helped! It turned out there was a real issue. (It wasn't me.) I worked with David, who kept in touch every day, asking if I could try one more thing and assuring me that the team was working on it. And they were! It turns out that there was some old code from a previous version of the integration that was still lurking around and causing issues. They found it and fixed it. Now it's working great. It's easy to complain when things aren't working right, but the communication was so great that I was confident that it would be fine. On the integration itself: The fact that your products load automatically makes creating emails so much faster!
July 11, 2025
DEAN was amazing! Helpful and patient, as I kept getting disconnected (my fault). Thanks!