Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
feedback
1,162
chart
#2,484
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Oct. 15, 2025
Paul was my online support person... he was super helpful & walked me through the steps I needed to take patiently and effectively. He helped me troubleshoot an issue that I had spent days trying to fix on my own. I'm really grateful to have this type of service... I try to be as tech as possible but sometimes things are just outside my skill set. It's awesome to know that MailChimp have people like Paul to help us when we need! Thanks heaps :)
Oct. 15, 2025
overall I think mailchimp is a good email platform. There are things that are missing that I assume they are working on such as phone number collecting in pop-up forms, and even ensuring real phone numbers and emails are submitted in a form before showing the discount code. Not a fan of the forms as of right now, but I do like how easy it is to build emails and set everything up. I am going to keep it for the free trial and see how it goes. I did work a lot with David who was SUPER helpful with getting things set up and answering my questions on the form stuff. Vey much appreciated his help!
Oct. 14, 2025
Marlyn was a great help getting this set up. Excellent customer service. Very patient and kind. Absolutely stellar experience.
Oct. 14, 2025
David was very helpful and followed up even when we got disconnected to make sure my problem was solved.
Oct. 14, 2025
Rafael was really helpful and solved my problem immediately! I had an issue with Contact syncing and very happy with how Rafael handled the issue.
Oct. 14, 2025
Seph in chat customer service is wonderful. patient, kind, just great customer service.
Oct. 14, 2025
Support on this app was fantastic - Very quick to respond, helpful and polite. Thanks Rhedd for your help :-)
Oct. 14, 2025
Support is really quick and helpful. Huge thank you to Cyrus for handling my ticket.
Oct. 13, 2025
Oct. 13, 2025
I had some confusing connection issues, and I was helped by TROY through the chat service. He was so helpful and patient with me. We had to try a number of troubleshooting options, but we got there in the end and I am very grateful for his help. Thank you Troy!
Oct. 10, 2025
My experience with the CSR Sher was amazing. She was able to address all of my concerns properly while giving me useful resources to contribute to the success of my business.
Oct. 10, 2025
DAVID helped me with my issues and it was great! He was super clear with instructions and met me where I was and walked me through til the end. Great just David!
Oct. 9, 2025
I have used Mailchimp for years, needing some help today with new integrations and Paul was super helpful - Thank you!