All reviews

Rating Breakdown

  • 5
    80% (924 ratings)
  • 4
    6% (74 ratings)
  • 3
    3% (37 ratings)
  • 2
    2% (24 ratings)
  • 1
    9% (102 ratings)

Reviews with Text

  • 93% (1,084)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2025

Cyrus was able to help me multiple time, reconnecting with our chat even when I was disconnected. The issue was actually caused by me when setting up my account, but no worries, Mailchimp integration helped me from start to finish, honestly flawless customer service, super knowledgeable and patient.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Steph helped fix an issue quickly that I had been back and forth with for a long time. Great work!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Seph was very kind and helpful to me, please reward her.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Nadz was so helpful! Thank you so much for being so prompt.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Sher was very quick to solve my issue for me and help me fix it!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 6, 2025

It's a good app we use it regularly. I needed help connecting it to my new shopify website and got excelent assistance from Dean

Store

IOTA

Using app

1 day

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 6, 2025

Rafael is the best man in support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Rhedd in customer support was a great help

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Great! I had a problem with a pop up form. Rhedd helped me out in minutes, thanks!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Customer Support is available and knowledgeable. Very helpful in working through questions/problems to a successful result.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Technical difficulties getting my Shopify and Mailchimp re-integrated, but Lori, had great customer service and was a huge help in getting the problem solved.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Have had a really helpful and instructive on line chat with Seph about how to take forward my use of Mailchimp. It has been lying dormant for too long and I have been guided to how to archive what is not needed, so that I should remain within the Free Legacy system. Seph will also send me the copy of our chat, to guide me as I make the changes and archive parts of my list. A very positive exchange. Thank you, Mailchimp. Thank you, Seph.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Troy was very helpful. He took the time to try and resolve my issue and was very patient. Responds quickly and was experienced in trouble shooting.

Using app

2 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 1, 2025

Great customer service. Lori was amazing.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

David did amzaing work helping me. Love it !

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Gostaria de agradecer a disposição e desempenho do SEPH, bastante prestativo e paciente.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Spoke with Rhedd a few times and he was very helpful in explaining all the sync issues and how to take care of them.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Switched from automated emails using Shopify Flow, to Mailchimp. I wasn't seeing that the first automated flow was producing anything with Mailchimp and reached out to support to see if I had set it up correctly. David was my rep and he helped check everything over to confirm that I had indeed set things up correctly and he informed me of what to look out for when it came to which add-to-carts were going to go through the flow and not. David was very friendly and helpful and the chat functionality is very convenient.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Cyrus and Troy were very helpful. Cyrus even followed up with an email when our chat was suddenly disconnected to ensure that I had managed to fix the issue he had been helping me with. Great customer service!

Using app

10 months

Total reviews

1

Average rating

5.0