All reviews

Rating Breakdown

  • 5
    80% (924 ratings)
  • 4
    6% (74 ratings)
  • 3
    3% (37 ratings)
  • 2
    2% (24 ratings)
  • 1
    9% (102 ratings)

Reviews with Text

  • 93% (1,084)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 30, 2025

Rhedd from tech support was very helpful!

Using app

4 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 29, 2025

David from the customer support team helped me a lot with troubleshooting. Thank you David!

Using app

Over 5 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 29, 2025

Rhedd is helpful and respond quickly to my questions.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

I had a truly fantastic experience with Mailchimp’s support. I was assisted by Cyrus, who spent a lot of time helping me with great patience and kindness. She went above and beyond to make sure my issue was solved, and her professionalism and friendliness really stood out. It’s rare to receive such excellent customer service, and I’m very grateful for the support I received. Huge thanks to Mailchimp – and especially to Cyrus – for an outstanding support experience!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Super easy!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Excellent service from Sher!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

the best customer service i met ever

Store

RIHOAS

Using app

2 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Rhedd was great when i started incurring some issues, the app itself is good (i suspect i havent got mailchimp setup correctly).

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

helpful! diagnosed the issue immediately and helped me move ahead. thank you! jay ann was great.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Lori was quick to respond and resolve my issue. Service was fast and thorough.

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 23, 2025

Store

HCMC

Using app

About 4 hours

Total reviews

2

Average rating

1.0

5 / 5 Share

Sept. 22, 2025

Rafael answered my question right away. He was very fast and efficient, and friendly.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Cyrus is really helpful! thanks!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

RAFAEL was amazing help!

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Lori was a tremendous help!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

CYRUS- was an amazing help today. I had so many questions about the pop feature and how to link with email and SMS to my website. CYRUS helped me with all my questions and took the time needed to make sure I left feeling much more knowledgeable about the app and how it works.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

ótimo atendimento do suporte nome Dean

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Very good employee named Rhedd helped me out twice today via email and online chat box. Thanks Rhedd for your help.

Using app

11 months

Total reviews

1

Average rating

5.0