Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
feedback
1,164
chart
#2,411
All reviews
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Feb. 15, 2024
I have multiple lists in mailchimp, and they do not integrate with shopify. Only one does. Not recommended, and has become extremely expensive.
Hey there! Our Support team can help look over this with you. Email [email protected] and they'll take a look and follow up with you.
Feb. 14, 2024
Contacted support to help change my audience for a sign up form. They told me to delete the app and reinstall it. Did that and since then I haven't been able to install the app. Spent countless hour trying but finally they said contact Shopify. I did and Shopify said the same. If I knew Mailchimp customer support would say to delete and then I cant install, I wouldn't have...... Delay my email marketing by a ton.
Thank you for these details. We've located your ticket number and we're passing along this feedback to the team to ensure a smoother experience in the future.
Feb. 13, 2024
Full of problems that the support team are unable to resolve.
Hey Caspian, can you refresh the review with information about your interaction with our Support team? We want to be sure it's reviewed and followed up with accordingly.
Feb. 10, 2024
It is not helpful. It tells me my shop has been connected and only 1 subscriber. When I look at my shopify customers I have about 80 or more subscribers. There is no one to talk to.
Hey there! Our Support team can help look at this with you further. Email [email protected] and our team will follow up.
Jan. 12, 2024
Non sincronizza i contatti
Hey there! Our Support team can help with this. Email [email protected] and our team can look into this further with you.
Jan. 12, 2024
Extremely expensive for what you are getting. Very limited amount of contact/emails able to send on basic plans. Would not recommend.
Dec. 19, 2023
Es una excelente integración son Shopify, me permite enviarle promociones a mis clientes y mantenerlos informados.
Using app
Almost 2 years
Total reviews
1
Average rating
5.0
Nov. 22, 2023
Creating templates can be difficult. This one template I created doesn’t allow me to put the name of the product underneath the picture and the picture placement is off
Our team can help you find the right template layout! Email [email protected] and our support team will review then follow up.
Nov. 21, 2023
dishonest and not worth it, lies about cancel anytime, you need to upgrade so you don't ended with spam emails and no real results
Nov. 17, 2023
Don't recommend. Mailchimp is always finagling with your email numbers. Spammers constantly sign up at my store. When I delete them, Mailchimp still counts them. It's complete nonsense. Way too expensive. Don't recommend at all.
We appreciate the review and we'd like to help. Email [email protected] and our team can follow up and help with spam signups.
Nov. 6, 2023
Not the best for very small business. The up charge for additional email blocks is where they get you. Looking to leave them asap. Paying twice as much as I would be happy with for my usage.
Hey there! Our team can help look over the account with you and discuss cost saving measures. Email [email protected] and they'll follow up.
Oct. 29, 2023
Oct. 23, 2023
I DO NOT RECOMMEND - I bought a mailing list and mail chimp automatically emailed everyone on the list to ask if they meant to subscribe !! Mail Chimp is meant to be working for me not against me and they would have had an unsubscribe option on y first offer I sent them. VERY DISAPPOINTING and I have now cancelled the subscription.
Oct. 18, 2023
I installed the app as I have used it in the past. Ultimately, I decided not to use it. I have found the pricing model is based of your stores imported contacts and order base. You are not given the option to import only a segment of your current customers. I have 4k customers and a specific segment of 300 I wish to email. These import models prevent me from being billed on my usable audience. Would like to see a change with Mai
July 23, 2023
STAY AWAY!!! Go to another email service!!!! I am opening a brand new small business, which is why I chose to open my website with Shopify. I am new to all of this, so despite Mail Chimp's DISMAL ratings as a Shopify app, I decided to try them anyway. BIG MISTAKE! On my company IG, I advertised an email campaign launching tomorrow, so yesterday I decided to do a test run with the automation to make sure everything ran well, and their STUUUUPID AI software flagged my account for terms of use violations, which completely disabled the entire account. Literally the email had all of two paragraphs introducing the brand with my own proprietary photography and copy, and I only sent the test emails to myself and my husband. There's nobody to call, and their online chat is with a bot. So I wrote them emails, I opened a ticket, I did everything to fix it before the date I promised to subscribers. Twelve hours later, at midnight, I finally got a response from Evelyn, she sent me a series of questions demanding to know where I got my email addresses (again, the test run only had myself and my husband) and I have under 20 subscribers total, all of whom subscribed through my landing page on Shopify. My Shopify store isn't even open yet, and they demanded the website's private password to go in and make sure it's a real website? That's where we left off over TWELVE HOURS ago - my account is still suspended and I had to call of sick for work tomorrow so I can try and troubleshoot this, which will now include re-writing all of my email campaigns with a new provider. As a brand new small business owner, this is just.... shocking. A total nightmare. So, like I said, GO SOMEWHERE ELSE!!!! ANYWHERE else!!!
July 21, 2023
En Shopify me ha aparecido que esta aplicación NO SE ADMITE. En el soporte de Mailchimp no me han dado solución para incompatibilidad a pesar de que parece que la tengo actualizada.
¡Hola! Envíe un correo electrónico a [email protected] y nuestro equipo puede ayudarlo a determinar si hay problemas de compatibilidad.
July 6, 2023
App & store not syncing properly, despite manual resync. The biggest concern & issue is the absolute lack of response and customer service. I've tried several different methods of contacting mailchimp and have waited over several days. Worst customer service compared to other platforms I've used.