All reviews

Rating Breakdown

  • 5
    77% (772 ratings)
  • 4
    7% (68 ratings)
  • 3
    4% (36 ratings)
  • 2
    2% (23 ratings)
  • 1
    10% (98 ratings)

Reviews with Text

  • 94% (933)
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5 / 5 Share

June 11, 2019

We LOVE this app and used it on multiple stores effortlessly. It's the best choice to connect Mailchimp and Shopify. No need to look any further: this is your (FREE!) solution!

Using app

2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

June 10, 2019

I use this app to send out welcome letters to my subscribers and it’s never sync. Out of about 50 subscribers only 4 emails went out. To me it’s no point in having the app

Store

Pureeit

Using app

9 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, thank you for the feedback. We saw your review and it sounds like you may have some confusion around with what our app does vs. Mailchimp's core features. ShopSync is a tool that sends customer information from your Shopify store to Mailchimp (and vice versa). The app transfers and syncs customer, order and product information between the two platforms. You will still use Mailchimp for all your campaigns, automations, pop-ups and ads. To be clear, we don't send any kind of campaigns or automations through ShopSync; we're just the mechanism that gets information to Mailchimp from your store. Let us know if you have any follow up questions. Feel free to reach back out to us at [email protected].

5 / 5 Share

June 9, 2019

In the words of Apples famous tagline, "it just works". Excellent support and has ben the pivotal app in our shop. Thoroughly recommended

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

May 31, 2019

Super bummed about MailChimp & Shopify parting ways, but ShopSync came to the rescue. We have a lot of data, so it was a bit slow, but I'm not complaining. Working like a dream. Thanks

Using app

17 days

Total reviews

10

Average rating

5.0

5 / 5 Share

May 29, 2019

The ShopSync app works wonderfully to connect my customers, products & discounts to my MailChimp account. It was easy to install and only took seconds to setup. Highly recommended.

Using app

6 days

Total reviews

1

Average rating

5.0

2 / 5 Share

May 27, 2019

since I used this app I have never had so many abuse reports and unsubscrivers, as well as many fake emails that did not appear on my list before ... at this point it is better to abandon mailchimp to find something more integrated. very sad Samuel

Using app

5 days

Total reviews

3

Average rating

4.0

5 / 5 Share

May 24, 2019

La aplicación funciona de maravilla muchas gracias !!! Ningún error en la sincronización y funciona perfectamente

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2019

Started using when MailChimp and Shopify no longer synced and the download and set up was a breeze so impressed so far.

Using app

3 days

Total reviews

15

Average rating

4.9

5 / 5 Share

May 22, 2019

Just used this app since Shopify no longer works with MailChimp and the transition was super easy and free. Shopify recommended some apps but, all of them costs. With a small store like mine, I couldn't see spending money on another app. Thanks ShopSync!

Using app

4 days

Total reviews

12

Average rating

4.8

1 / 5 Share

May 22, 2019

This app does not sync automations or cart recovery campaigns. Also if you had a mulit-email cart workflow setup it will not transfer over and you will be prompted to upgrade your account to send more than 1 cart recovery email. The price is $14.99 a month. This whole thing where mailchimp no longer syncs to shopify was just a con set up to switch the free accounts over to paid accounts. You will still get some features with a free account but the most valuable aspects of the old free account will no longer work unless you pay up. Please be aware of this BEFORE you use this 3rd party app. Just another business squeezing small business owners for another dime.

Using app

14 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, thank you for the feedback. We saw your review, and it sounds like there may be some confusion about what our app does. ShopSync is only designed to be a connector between Shopify and Mailchimp. Our app is engineered to sync all orders, customers (who accept marketing), products, and revenue data. All automations and pop-up configuration is still handled in your Mailchimp dashboard business as usual; we only send data to your audience. Also, you mention a cost of $14.99 for our app. That's not accurate. Our app is free, and we have no paid plans at this time. We may have an (optional) plan in the future for paid support options, but there is nothing in place at this time. If you would like to learn more about ShopSync, please visit our website or reach out to our support team anytime. You can visit us at shopsync.io and [email protected] respectively.

3 / 5 Share

May 21, 2019

The integration didn't go smoothly for us. It imported a long list of unknown subscribers to our list, which (after we resume our automation) received Welcome message, triggering many unsubscriptions, and leading to a warning from Mailchimp thinking we were spamming. ShopSync explained to us that it may have been that MailChimp's old app failed to import them. Fast, friendly and helpful customer support!

Using app

6 days

Total reviews

4

Average rating

4.5

5 / 5 Share

May 20, 2019

This app deserves the 5 stars. At no cost it provided an easy fix to the broken link between MailChimp and Shopify. Thanks again. I see that ShopSync replies to reviews farily often, I hope their support team replies as fast as with reviews, if there's any support needed. Currently, there's no support needed, because the app works like a charm. Thanks again.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2019

After the original MC for Shopify app was retired, I got a recommendation from the MC support to install ShopSync. The Installation process was easy and to the point, and the app itself seems better designed than the original app. I haven't had a sale since installation yet, but All previous data have been imported to MC.

Using app

4 days

Total reviews

3

Average rating

3.7

3 / 5 Share

May 22, 2019

I know it's free. I know mailchimp told me to install it. Still not exactly sure what it does??? Also can't figure out how to sync more than 1 email list. Also I just discovered that the sync somehow added an additional 1300+ emails to my list? where did these come from? Now I'm over the free limit and my list is friggin' useless.

Store

wowch

Using app

10 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, ShopSync is designed to be a connector between Shopify and Mailchimp. Our app is engineered to sync all orders, customers (who accept marketing), products and revenue data. All automations and pop-up configuration is still handled in your Mailchimp dashboard business as usual; we just send data to the list you choose. At this time, you can only send to one Mailchimp list or audience. However, you may use segments, groups, and tags in Mailchimp to organize your subscriber base. Here is a handy link to MailChimp's Knowledge Base article on segments: https://mailchimp.com/help/getting-started-with-segments/

5 / 5 Share

May 17, 2019

So far so good. Easy to install and sync up with MailChimp! I emailed with a question and they got back to me within a couple of hours.

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 16, 2019

Honestly, I couldn't expect anything more from an app. It worked exactly as promised, I received excellent email support when I had dumb questions, and it's free. 5 stars, easy.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2019

So far so good! The change over took a few hours with our large list but we didn't have any initial problems with automated messages etc after carefully following the instructions.

Store

PetHaus

Using app

5 days

Total reviews

13

Average rating

5.0

5 / 5 Share

May 15, 2019

ShopSync made the transition from MailChimp for Shopify to simply continuing using MailChimp for my email marketing needs such a smooth experience. I felt like I didn't skip a beat!

Using app

4 days

Total reviews

16

Average rating

5.0

5 / 5 Share

May 15, 2019

Thank goodness for ShopSync! Followed the instructions and setup all went very smoothly. Just 4 days in so far but it is syncing everything as promised. This wonderful app has eased my anger toward Shopify but I have not forgotten the stress it caused.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2019

So far so good with Mailchimp migration. Keep things tidy, guys! Look forward to continued support for my favourite CRM. Rock on, Will

Using app

3 days

Total reviews

1

Average rating

5.0