All reviews

Rating Breakdown

  • 5
    77% (772 ratings)
  • 4
    7% (68 ratings)
  • 3
    4% (36 ratings)
  • 2
    2% (23 ratings)
  • 1
    10% (98 ratings)

Reviews with Text

  • 94% (933)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 19, 2019

Works well. Easy to install. Does its job almost by itself. No hiccups so far. I like it a lot. Great tool!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2019

Works perfectly to sync Mailchimp, which is the reason for downloading. If you’re using Mailchimp for email marketing etc., use this app.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2019

We use this app for our 2 websites, we are happy to be able to synchronize our customers to our MailChimp email lists. Thank you!

Using app

2 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Aug. 16, 2019

It is literally exactly what I was looking for. Just makes my work much easier, and more efficiently. If only I have found it sooner. Nice APP, highly recommended.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 27, 2019

Installation was quick and easy and it allows me to keep using Mailchimp for my Shopify website www.BuyExcelTemplates.com

Using app

About 1 hour

Total reviews

16

Average rating

4.7

1 / 5 Share

July 24, 2019

If you can get this app to work, great, If you can't you are out of luck. Support is TERRIBLE. You will have to wait days to get automated responses

Using app

4 months

Total reviews

2

Average rating

1.0

Developer Reply

Hi there, I'm sorry if you had trouble getting in touch with our support team in your preferred time frame. We looked up your tickets for frippoutdoors.com and itsa-girl-thing.com, and it looks like we responded to your initial questions in less than 5 hours. As a free service, our best response times can range anywhere from 24 to 72 hours depending on volumes. Also, we saw your review while we were actively troubleshooting the connection with Mailchimp. As noted in our response back, the frippoutdoors.com store had something under the hood that wasn't configured correctly in Mailchimp. We were able to work with their team and get things resolved for you. itsa-girl-thing.com shows that it is also installed correctly and processing data. If you have any more questions, don't hesitate to reach back out to our support team.

3 / 5 Share

July 17, 2019

The sync works well, but we could do with more options on who is synced to our email service. We are paying to have unsubscribed contacts in the system which isn't a viable option long term.

Using app

4 days

Total reviews

1

Average rating

3.0

4 / 5 Share

July 15, 2019

I used it to connect my mail chimp account and worked good. I been using it for three weeks, so there might be some features that I havent try at this time

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 11, 2019

Installing the app was super easy and the syncing back and forth is seamless. Highly recommend the app. Can’t believe We didn’t find it sooner.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2019

Works very well. Installation is very easy. I'm happy to be able to continue to use MailChimp with ShopSync.

Using app

4 months

Total reviews

24

Average rating

5.0

5 / 5 Share

July 8, 2019

Very easy to install and works great with Mailchimp! We did not want to switch from Mailchimp and Shopsync made it easy to continue with business as usual

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2019

Worked like a dream ! Easily connected my store and refreshed my contacts in less than 5 minutes. This app was our solution for when mail chimp stopped its Shopify integration. Would highly recommend.

Using app

7 days

Total reviews

2

Average rating

5.0

1 / 5 Share

July 3, 2019

None of my automations are running and they were no help. They told me to contact Mailchimp but if your app is meant to be the middleman between Shopify and Mailchimp you should be able to do better than that. I am definitely not the only one.

Using app

About 2 months

Total reviews

40

Average rating

3.2

Developer Reply

Hi there, thank you for the feedback. Our app does not automatically attach to existing Mailchimp automations; we don't advertise that feature. Technically there isn't an option available for us to do so via Mailchimp platform or API. We would love to do an automatic migration if it were somehow feasible. With that said, before installing ShopSync, we recommend that folks run the migration tool that Mailchimp has put out in their Knowledge Base. It's your best option to get things re-attached and running again: https://mailchimp.com/help/switch-shopify-shopsync/ If for any reason you did complete the migration, and the automations still aren't firing, you'll definitely want to reach out to Mailchimp to see if there's something under the hood that they can update. We're sorry for any hassle, but again we don't have any control over re-attaching Mailchimp automations.

5 / 5 Share

June 27, 2019

Fez o trabalho muito bem feito. Não sentimos diferença após a descontinuidade da integração oficial.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2019

I just pressed go and it did everything for me with no problems whatsoever and all this for free. Great job!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2019

So far so good. It works like it is suppose to. It was a very user-friendly app when you do the integration.

Using app

9 days

Total reviews

1

Average rating

5.0

1 / 5 Share

June 19, 2019

I get an Error while connecting ShopSync to my shopify account! anyone else got this problem? no response from the support by now... need help ASAP! Thanks!

Store

NOMOO

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, we saw your review and wanted to confirm you had seen the support response that we sent back. We had only received your question a short time ago and responded as fast as we could. We are under hefty volumes with installs (and questions) so please allow some time for us to respond to inquiries. As noted in the support ticket back to you, this error is a permissions issue, and it will be necessary to reach out to the owner of the Shopify account so they can grant you access to view and use the ShopSync application. Let us know if you have any follow up questions. Feel free to reach back out to us at [email protected].

4 / 5 Share

June 18, 2019

So far so good. I had some problems setting it up, but the ShopSync team was much more helpful than Mailchimp's team. The app seems to do what it says it will do and I haven't had any problems once I've been up and running

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

June 18, 2019

Just begun using this app, so far, so good! Had a glitch connecting but support was fast & thorough.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2019

Since Mailchimp and Shopify parted ways ShopSync came in as a savior. We still bring in the same amount of signups and it works seamlessly. The staff was an amazing asset helping set it up!

Using app

About 2 months

Total reviews

16

Average rating

4.9