Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
feedback
1,164
chart
#2,411
All reviews
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June 12, 2024
They charge you by how many people add stuff in the cart but don't have anything to detect bots so we are having crazy fees about this and they can't do nothing about it. We where not able to add the recapcha to any of our creating form and when we uninstall the app we are now able to add the recapcha. Now we don't have the app and we still receive a huge fees again on our credit card. Plus we don't have the bot problem anymore. I would not recommand this app.
Hey there! Our team can help you identify spam contacts and help remove those from your contacts. Email [email protected] and one of our Integrations experts will follow up.
June 3, 2024
Not synching and we are having to do a ton of stuff manually since the platforms aren't 'talking' to each other.
Hey there! Email [email protected] and our team can help look into what's going on.
May 13, 2024
There was an issue with this app, but the support representative, Rashik, told us to find and fix it ourselves. High payment, poor support!
Hi there! We'd like to help out where possible. Email [email protected] and our Integrations team will take a further look.
May 3, 2024
I'm bleeding subscribers! My subscribers, some of them my best customers, are being switched from "subscribed" to "non-subscribed", and apparently there's nothing you can do about it! I'm going to have to switch to a different email provider after 9 years with MailChimp.
Hi there, we want to help where possible. There is currently an issue where Shopify is overriding marketing subscribed statuses set within Mailchimp. Our team can help further with any additional questions. Email [email protected] and our team will follow up.
May 3, 2024
The integration is working fine, and is good value for money, but it does not FILTER subscribers and non-subscribers and we incur additional fees as a result if we don't keep on top of the subscriber limit and this has to be done manually by ourselves. Not thrilled by this additional burden.
Hey there! Navigate to "settings" within the Shopify app and look for the section "Sync Non-Subscribed Contacts." Here you can choose which contacts you'd like to sync.
April 28, 2024
I’m saving so much time by using the Shopify/mailchimp integration! There’s no entering twice or export/import to do. I can concentratee on setting up customers as they come and know they will receive our e lasts!
April 26, 2024
DO NOT DOWNLOAD THIS. WORST EXPERIENCE EVER. They cleverly hide the prices and overcharge for everything. In spite of disabling my account over a month ago and not using it - they have charged me $100 for last month - no reply from their end on the fraudulant charge
March 31, 2024
Between the instructions on Shopify and MailChimp, setting up was fairly easy to do. MailChimp seems a little confusing to use because there are so many options available. Hopefully in time and with enough "playing" with it, I'll figure it all out and it the complexity will be a non-issue.
Hey there! If you need help learning more about the application, email [email protected] and our team can help further.
March 2, 2024
Feb. 25, 2024
Terrible - it schedules some emails, but not others. Doesn't send the scheduled ones when they're required and also sends abandon carts emails when the customer has already made a purchase, despite all the flows being set up correctly. Would NOT recommend it.
Thank you for the details! We'd like to have our Support team take a look at this with you and see what's going on. Email [email protected] with these details and they'll follow up.
Feb. 23, 2024
Feb. 22, 2024
So far, it's pretty good. However I had to manually type my contacts from Shopify to export it to Mailchimp. So that could have been easier.
Hey Beatta! We'd like to get more details on this to see where we can improve. Email [email protected] with additional information and they'll follow up.
Feb. 21, 2024
Email marketing templates or from scratch features not as flexible as we would like.
Thank you for the review! Can you email [email protected] with additional details? We'd like to get more info on your feedback.
Feb. 18, 2024
I'd like to have more control over the collections that appear
We appreciate the feedback! We'd like our Support to connect with you about the feedback. Email [email protected] so our team can take another look at this with you.
Feb. 17, 2024
Used Mailchimp for years. It's expensive but very helpful. With the ability to sync the users' activities on the website, it help to tag and classify users more effectively and accurately.
Thank you for the feedback! We're glad it's making the ability to sync easier.
Feb. 16, 2024
I HATE the way Mailchimp is pushing to authenticate domain AFTER I did it!
Thank you for the information here. If the domain is already authenticated, try clearing your browser's cache and cookies. Cached data could cause certain alerts to show again.
Feb. 15, 2024
TERRIBLE product. Pages fail to load even after multiple refreshes. Content boxes in email template builder consistently don't respond. Can not even back up email template data. Customer support clueless and unhelpful.
Hey Terra, we're sorry to hear this experience. We wanted to check and see if clearing your browser's cache and cookies helps?
Feb. 15, 2024
I have multiple lists in mailchimp, and they do not integrate with shopify. Only one does. Not recommended, and has become extremely expensive.
Hey there! Our Support team can help look over this with you. Email [email protected] and they'll take a look and follow up with you.