Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.2
feedback
1,912
chart
#376
All reviews
Review RSS Feed
Sept. 2, 2025
Walmart wont work on your app. But i can pay 30 more a month and use 3rd party and it works.
Aug. 28, 2025
Experiencia horrible, los asin se han sincronizado con las variantes del producto, lo que ha producido que los precios sean un 80% mas bajo, y al cancelar todas las compras en amazon ha producido que me bloqueen la cuenta. No me dan ninguna solucion, y encima me estan mareando, de buenas a primeras el servicio ha cambiado y se ha actualizado de manera automática, todo un desastre esta app y su servicio al cliente pesimo
Aug. 12, 2025
I am not sure if these folks are incompetent or just do not care, in either case, I would suggest looking elsewhere. My integration to Walmart and Amazon has been broken for over 7 months and it appears they have no clue how to fix issue. At times I feel I was the tester. Not worth your time if you are trying to build a business. Integration is not that hard, both amazon and walmart charged integration API; however, I know this was communicated to these people and they are just clueless on how to proceed. It is not that hard, if you know what how to do your job. I wonder how I can give a -5 star review.
Aug. 12, 2025
Kafkaesque hell. If you try to get a product deleted from Amazon, you end up in this nightmare: Set product/variations to inactive? Still pushed to Amazon. Set it to only sync price/inventory? Still pushed to Amazon. Want reliable channel control? Don’t walk away. Run. 0/10. Do not recommend.
Aug. 3, 2025
keep getting thing uploaded wrong
Thanks for your feedback, We are unable to locate any support requests from you. We are reaching out directly to provide further support. Nikki
Aug. 1, 2025
Recently tried integrating Etsy using Marketplace Connect and orders would not sync. We would receive orders on Etsy, and they would not show up on our Shopify store or even in the MC app. After many messages with their support team, they said that the reason is due to API rate limits on our account set by Etsy and in 24hrs they will reset and orders will flow. This is incorrect information, and this was confirmed by Etsy who gave the following response: "I see that your shop is based in the U.S. For your reference, for sellers shipping from the United States, as of October 21, 2024, Shippo and ShipStation are the only third-party shipping apps which, when integrated into your Etsy account, will automatically import and export all shipping-related data between your shop and the shipping partner. Please know that this restriction has nothing to do with rate limits. If an application/integration needs an increase to their rate limits, developers of the app are the ones who need to reach out to us and not their users." This app does not work with Etsy at all and they should not be advertising it as a solution.
Thanks for your feedback, We informed you on July 28th about the Etsy policy changes, and subsequently, we further investigated the rate limits. A notification will have appeared to anyone connecting to Etsy after October 2024. I understand how this may have been confusing, and we apologize for any inconvenience caused. Nikki
July 30, 2025
If I could give 0 I would. Had the tool for a week. Nothing worked right. Customer support said they were working on it, never fixed anything, always pushed me to ebay to fix instead of helping me find the answers. I heard this was once a good app. Avoid if you want any support at all.
Thank you for your feedback, We understand that this was not resolved immediately, and we apologize for any frustration this may have caused Our Support team are always available 24/7 via email or in-app chat. Nikki
July 24, 2025
They were asking me to fill out a form to put my Brand name in so box, which I never found the form after pasting the link. It went to something entirely different, something about an account health check. Then they wanted me to take pictures of the product, which it couldn't be with my phone. Well I don't have a camera and I'm certainly not hiring a photographer. Then the product had to have my brand name on it. I have overv130 products, some have the brand name on it and some don't. Then they wanted pictures of the packaging. I use Uline boxes that I ship with and those boxes with delivery are not cheap. I don't have my own packaging. And there are other things they asked for as well that was just to far fetched. No thank you. I am not jumping through all these hoops . I agree with Throttle Designs (Jul 10,2025). I was only trying to list 2 products and support just couldn't help me. The error messages sentences ran together, which was very difficult to read. And it talked about my products should be the same that's in Amazon's catalog. Well, if I can't see what's in Amazon's catalog how can I know what to put in my listings? Duh.. The was the most horrible experience I've ever had. I tried for 5 days to list 2 products. Just terrible. Who needs the stress? I don't.
Using app
About 1 year
Total reviews
2
Average rating
3.0
Thanks for your feedback, Amazon can be challenging, and we understand this, which is why we want to help. If you can reconnect with us, we can continue to assist, or organise an onboarding to walk you through the process. Nikki
July 20, 2025
doesnt work
Thanks for your review, We have reached out directly to understand your concerns. Nikki
July 20, 2025
Buyer Beware – Avoid This App If I had known the amount of trouble this app would cause, I would have never used it. Unfortunately, I’m already too far in to turn back. Despite following the guidance provided by a representative, all of my images and data disappeared from eBay. No one wants to take responsibility—neither Shopify support nor the app’s customer service. Instead, they continue to blame the user. It’s been an incredibly frustrating experience with no accountability.
Thank you for your feedback, We would be happy to organise an onboarding to walk you through this process. We have reached out directly, Nikki
July 20, 2025
This app and it's support is awful. I had to send 3 messages before I even got a reply, and even then sent 4 more messages with no follow up. Now I learned that apparently it doesn't even work with Etsy orders anymore so they've been doing nothing but wasting my time. If you're trying to use this with Etsy, DON'T EVEN BOTHER
Thanks for your feedback, When connecting with Etsy we have a notification to advise of the changes Etsy has made to its shipping policy. As a result, Shopify Marketplace Connect does not have access to order data for new merchant connections, making it impossible for Etsy orders to be sent to Shopify. Please note that existing connections are not affected by this change. Nikki
July 10, 2025
I would consider myself a heavy user, this app in the beginning really shot me to a new level in revenue. However, with recent Amazon API changes, nothing seems to work and support (while kind of helpful) can't seem to fix the issue. I haven't been able to successfully list a product in months. Images seem to break, errors left and right that nobody seem to know how to fix. I hate to write a bad review from these guys because of how good things once were but as of recently, I can't recommend this to anyone who relies on Amazon. eBay and Etsy tend to post product just fine
Thank you for your feedback. You are correct; there have been significant changes to the Amazon API, which have led to some challenging technical issues. Most of these issues have now been resolved, while others are still being addressed. Nikki
June 30, 2025
App doesn't work, throws a Error: Error creating FastCGI Client Stream when just being installed. Support tells me its fixed however its their embed that failing.
Thank you for your feedback, Yes, we did experience a minor outage that affected a number of sellers. This issue was resolved within 24 hours and the system is now functioning as expected. We apologize for any inconvenience this may have caused. Nikki
June 30, 2025
This app team has the most ignorant support team I have ever experienced in 8 years of ecommerce. Not only do they not listen, they constantly cause issues and ignore bugs on their own accord. It's not surprising that this app is cheap, because nobody in their right mind would pay for this level of service.
Thank you for your feedback, We understand our communication was not as expected and we are working to improve this going forward, we apologise for any inconvenience caused during this time. Nikki
July 3, 2025
App literally does not even open. Pure garbage. Outrageous that they offer this. Edit: The 24h thing is a lie. It still isn't working to this day, 6 days later.
Thank you for your feedback, Yes, we did experience a minor outage that affected a number of sellers. This issue was resolved within 24 hours and the system is now functioning as expected. We apologize for any inconvenience this may have caused. Nikki
June 16, 2025
This app stopped sending tracking information to Amazon. In response, Amazon dezactivated all our listings for poor FBM shipping.
Thanks for your feedback, We reached out to your team requesting further information, which we have not yet received. We would very much appreciate the opportunity to resolve the issue. Nikki
June 13, 2025
Was working perfect for weeks and then suddenly got oversells on ebay. The polices that were previously showing against my listings had gone. Spoke with Mark L - an extremely arrogant person who insisted their perfect app could not have possibly lost the links. Well I hadn't touched this stupid app for weeks and the links were lost without my intervention. So if it wasn't me and according to Mark L impossible to be their app, then I guess it was an act of god or something daft then, huh!?
May 23, 2025
This app works and then doesn’t. It kept flipping my FBA listings to MCF and they couldn’t figure out why where all the settings were fine. Not good.
Thanks for your feedback, We understand the frustration you are experiencing and have reached out to offer an onboarding session, where we can work together to discover the solution. Nikki
May 12, 2025
Avoid like your business depends on it. I don't like leaving negative reviews, ever, but this app has been nothing but trouble. It didn't sync my products with eBay properly, which was sorted after dealing with their support team. But then, without warning or a notification, it overrode my shipping information TWICE, even after I added them to the app AND eBay, leading to customers getting free delivery for large parcels where they shouldn't have (with my business covering the costs and therefore losing money on the sales). When speaking to support, they essentially blamed me, saying I didn't input info correctly - not sure why I'd manually select ~20 of 250 products to have shipping costs, rather than ticking "select all"... They oversold one of my products, (it was out of stock on my website, but it was sold on eBay anyway) which I had to source with no notice so I didn't let down a new customer. The fees are not clear and certain members of the support team were rude and extremely unhelpful, when I tried to resolve the issues and move forwards. Worst of all, they refused to reimburse any of the additional costs I'd incurred and blamed me for the issues I faced. I've spent so long on this app and these issues, it would have been easier, less stress & less cost to my small business if I'd manually uploaded everything to eBay - which I will be doing from now on. Avoid.