Shopify Marketplace Connect

This app is fantastic! It's super easy to use and has everything I need. What really sets it apart, though, is the outstanding customer service. They're quick to respond, friendly, and always go the extra mile to help. Highly Recommend!

I've only been using this app for a month and it has been great for listing stuff on ebay - it even resulted in some sales since my ebay store gets more traffic at the moment, BUT... it seems to have imploded - inability to correctly edit ebay templates (hello, blank screen that references a liquid file that doesn't exist in my theme), Syntax/JSON errors, listings that don't show up in the marketplace connect listing management, etc... pretty frustrating since some of my prices on shopify are dynamic.

Update: The support helped me a lot and was very patient with me. It seems they could fix the problem and did lot of manual changes for me so I don’t need to do. I changed the star rates therefore. Bulk orders dont work. Some tags I can set, other not. Support can´t give a solution. So I need to check every change I made in see if it works. Manually. And for half of the products I still didnt figure out how to bulk order easy things like tags. I need to configure this manually on the marketplace... annoying.

It does not recognize the variants of each product. I've been figuring this out for a month now but it never gets corrected.

Impossible for us to use when variants on our Shopify products have to be mapped to variants on eBay, but eBay categories we sell under don't support variations. Support was not able to help us.

Complete and utter garbage. If you want to create more work and chaos please install this app. Integrations are buggy and do not work at all

very helpful!!!

The reviews are true about the amazing customer support. Was immediately first in line and Thea could see my problems and offer immediate solutions when Google couldn't help.

I only use eBay and Etsy right now but eBay cross-listing has been the best thing ever. I REALLY hope that Codisto and Shopify are able to add more retailers like Poshmark, Mercari, Grailed etc... for us 2nd hand resellers. Overall the eBay app is FANTASTIC! With it being fully integrated, the titles, inventory, pricing, and it being listed on eBay update so fast. I think this is the biggest gamechanger to Shopify compared to other platforms. Etsy on the otherhand is a great experience but can sometimes send the wrong info (like the wrong picture in the shopify order). OR sometimes never updated the inventory properly. I will be utilizing Walmart, Target, and Amazon soon once I start selling my own branded stuff. No matter what business you are, you should be cross listing! Literally, if you don't think it belongs on Etsy cause its "not handmade", who cares! List it!

quick response!!!

This was a fantastic app when we first started, but as our SKUs grew the app's limitations started to show. We have had major issues with the app randomly changing stock levels to zero and delisting 4000 items. Ive reached out to customer support 20 times and nobody is able to figure it out and even was told at one point I should use another option. Seems like this is a great option if you have low expectations and a small inventory. Disappointing.

I had an issue with Shopify Marketplace Connect and reached out to live chat for help. Mark assisted me, and he was fantastic! He quickly identified the problem and guided me through the solution step by step. His expertise and friendly attitude made the whole experience stress-free. Thanks to Mark, my issue was resolved in no time. Excellent support!

Their Support has become significantly worse recently, specifically "Adrian" who has repeatedly given incorrect advice which reads like it's coming from ChatGPT...

poor support and as you grow eventually it will start to mishandle and not pull things and improperly list as the amount of listings and data grows it gets worse and worse beware it will start well and then ruin your business entirely.

The app was full of bugs, all I needed was to connect already existing Shopify products to already existing Amazon listings. It was a nightmare. App would crash if I selected more than 20 products.. after going 10 products at the time some would show as active some as inactive yet none were passing along the inventory information. Shopify said they could not help even though it is a Shopify app, the developer blamed it all on Amazon and nobody was able to fix the issues. Products kept going from inactive to publishing to inactive... then some went to active, and thrn bact to inactive. And to top it off it sends orders info to TaxJar without identifying them as Amazon orders and without the tax information. I would give it zero stars but that is not an option. I went back to Sellbrite, I rather have separate inventories than to deal with so many bugs and slow support than won't actually do anything but blame Amazon.

It took a while but Dom was able to help me with everything I needed and explained stuff to me patiently!

Good

Amazing experience. With the help of Mike P. from Marketplace Connect Support Specialistthrough customer service email my ebay integration was nice and easy!