MIDA Replay, Heatmap & Insight

Great app. Does exactly what expect from it. Would highly recommend

Fantastic app for understanding real customer behavior. The session replays and cursor tracking make it easy to spot where visitors get stuck, what they ignore and what actually works on my store. Super helpful for improving both weak and stong points. Support is fast and helpful

Erik from support was incredibly helpful, kind, and quick to help me navigate the initial set up of MIDA. I ran into the app in the shopify app store and thought the features were phenomenal. The free option is incredible for anyone who is just starting their website, to help them understand their customer's navigation and help them improve their website. Give MIDA a try!

Lucy from support was super helpful, solving my questions, problems and everything is working perfectly! One of the must have tools, looking forward updating my plan to the next level! :)

Thank you so much to the quick response with the chat feature with your team. I am so grateful for your service. I was able to get up and running in no time and the features of this app are just the perfect fit I was looking for, for my business. Tracking and setting up are easy and very informative.

This app is extremely helpful in helping me see some of the blind spots I've missed on my website, as well as spotting spelling errors or link destinations. I've tried a few replay apps, and this one gives you the best bang for your buck. There are quite a few features I've yet to explore because it's full of so many options.

Customer support is very friendly and helps with everything that is needed!

Very Useful in understanding our customer's actions

Loved my experience with MIDA, and Chloe is just so wonderful to work with. Thank you!!

Absolutely great software and lovely people to deal with. very professional and great tools built in

Cool app and super helpful support

So far the easiest app to install and use. Really clear data, excellent customer service - i'm pretty impressed!

I recently started using this app, and I absolutely love it! It’s incredibly useful. The support team is amazing, especially Lucy, she was very kind, helpful, and responsive. I highly recommend this app.

So far the app is good, have better heatmaps than other apps of the same kind.

Great app! The session replays are extremely helpful in learning how my customers interact with my store and the customer support is wonderful! Erik did a fantastic job in assisting with my needs.

Recently downloaded the app and added to our store. Exploring the functions and impressed with the tools so far. Team are responsive and helpful.

Great app to get useful insights to improve customer experience. Lucy was a great help to support with any issues.

Chloe from support was extremely helpful with activating features so that I could test their system out, even though I was only on the free plan. Everything seems to be working exceptionally well so far. I plan to do additional testing once I start getting more site traffic too. Looking forward to upgrading my plan to the next level!