MIDA Replay, Heatmap & Insight

This is an awesome app. Really helps to investigate user journeys and identify areas of improvement for the webstore. Loving it :)

cool app. super usefull

Great app that really helps you understand your site's drop off rate so you can work on retaining customers! Chloe was so helpful and supportive and you will not have a problem or delay contacting assistance, superrrr helpful!!!

The app and support team are wonderfully helpful. This app is extremely beneficial in understanding customer flow.

Such a vital tool for all business owners, you need to know how customers are interacting with the site in order to see areas of improvement. Much better then an ordinary recording app as it includes heat maps too! The support team from MIDA are 10/10 as well. Special mention to Jennie and Quinn as they went above and beyond to help with my problem.

Amazing support

Great App and good support.

we’ve been using MIDA: Heatmap, Record & Replay for a while, and it has consistently proven to be an essential tool for understanding user behavior and optimizing our website’s performance. The heatmaps provide clear insights into user interactions, while the session replay functionality is accurate and detailed, making it easy to identify pain points and opportunities for improvement.

I haven't used the Heatmap side but the Record & Replay functionality helps to garner insights on customer behaviour.

So helpfull; the support go further to solve your case. I really appreciate it.

Great app!

Chloe a été remarquable pour m'aider à tirer profit des fonctionnalités de Mida. Equipe au top et accompagnement superbe.

The customer service is great, they are always there to help. About the app, it's great, you can collect a lot of information about the behavior of customers, which is a lot help to define the strategy for sales.

its very helpful to see my customers journey through it solved my all problems

I'm super happy with MIDA so far and wish I had installed it sooner. The setup is seamless compared to similar apps, and it's already SO helpful for understanding UX. I'll continue using it in the future and highly recommend it to others.

Brilliant so far! Thanks so much!

The app has provided us with valuable insight into the use of our shop. We're currently updating the shop based on the records/replays. The people at MIDA are also very responsive when asking questions. Good to know that support is just a click/chat away!

Nice app but sessions should be increased in paid plan