Okendo: Reviews & Loyalty
Create Superfans with Reviews, Loyalty, Referrals & Quizzes
Rating
4.8
feedback
1,273
chart
#1,914
All reviews
Review RSS Feed
June 23, 2025
Works fantastic, great feautures, seamless integrations and customer support is fast. This app has definitely changed the way we display and manage reviews.
Using app
11 months
Total reviews
2
Average rating
5.0
June 23, 2025
I recently switched to a new theme and lost the widget connections. Paulo from the support team was great to get us back and running again. Love Okendo and I have seen a tremendous difference in how customers are purchasing based on reading the reviews from others. It's such a great reviews app, wish I switched a lot sooner.
June 19, 2025
Laura was such a great help in the customer support side, she gave us a throughout auditing and was very proactive. We are really happy with Okendo, it's easy to use and give us plenty of options for customizations.
June 19, 2025
Love this app! Karen's been amazing at helping us get started with everything!
June 18, 2025
Shiela gave me some great tips to optimise my reviews - very happy with Okendo.
June 16, 2025
We’ve been using Okendo for over a year now, and it’s been a total game-changer since day one. The platform is very easy to use, and the reporting is fantastic—from seamless onboarding to ongoing support that's always been there when we've needed it, Okendo’s had our back the whole way. So glad we chose them!
June 16, 2025
Met with Laura! She's been such a great help. Hands down best platform that comes with a human touchpoint and human support
June 13, 2025
We've been really pleased with our experience with Okendo, how it integrates into our Shopify store, and the features they offer. We've had no issues at all with how the reviews present in our theme, and the Support team has been extremely fast to respond if we want tweaks made. Okendo overall is great too, we love the review summaries, the Q&A feature, and how they are able to support syndication to other parties like Bazaarvoice and TikTok. Our account rep Steven is fantastic and always quick to respond to any questions we have.
June 13, 2025
We've been using Okendo for some time and been happy with the seamless integration but what we were impressed with was the level of detail our Customer Success Specialist Henry T was able to provide to help us review our settings and make recommendations for how to make our reviews work even harder for us, so thank you Henry!
June 12, 2025
We are very pleased with the ease of setup, the consistent performance of the tool and the great customer service. In fact, our account rep, Laura G. was impressively proactive. She offered us support, insights and helped implement features we neglected. Very happy with Okendo!
June 12, 2025
Great customer service from Laura, she explained everything clearly and concisely and helped me optimize our page to get more reviews.
June 12, 2025
I've used Okendo for reviews with several clients as well as my own brand and it's performed really well. Very intuitive and Amanda on the success team was very helpful in showing additional ways to optimize my program. Highly recommend
June 11, 2025
Huge shoutout to the Okendo team—especially Amanda! She checked in out of the blue and helped me level up our review game in a way that was super easy and actually fun. It's rare to get that kind of hands-on support these days. Just really appreciate how on it and helpful their whole team is.
June 11, 2025
We've been using Okendo reviews since launching, and have recommended to multiple clients. Great features and easy to integrate on the website. No need to look elsewhere.
June 10, 2025
Okendo provides excellent service with exceptional customer support. Our Customer Success Specialist, Sheila, has been fantastic to work with. Her deep knowledge of the platform and clear explanations of review optimisation strategies were exactly what we needed. She was responsive to our questions, and provided practical recommendations we can implement immediately. Highly recommend both the platform and their outstanding team.
June 10, 2025
Henry Thompson is THE BEST. We had a bit of a rough launch on our Referrals program with users finding a quick way to abuse the system, being told certain things could/couldn't work, and general confusion. We let Okendo know we needed more detailed help, and they sent Henry. We don't even feel like we need to ask questions, as Henry is always several steps ahead of where we are thinking and provides advice that makes PERFECT sense. The kind of advice an old friend would give you, that changes your world view. But, you know... With Okendo instead. Henry reviews our Referrals program daily presently, after making improvements to it, just in case something weird happens again. TL;DR: Henry is amazing, he's got us excited to work on and improve even already well performing aspects of our Okendo products!
June 10, 2025
Okendo solved all our prior review/notification issues and more. Their customer support team is quick to give you a response, dedicated to your success, and always ready to help. The app is very user-friendly. You'll be up and running in no time.