Okendo: Reviews & Loyalty
Okendo: Reviews & Loyalty
Rating
4.9
feedback
1,249
chart
#1,642
All reviews
Review RSS Feed
June 3, 2025
Nothing but good things to say about this app - 10/10! From our initial few calls with Alex, onboarding with Alannah, and making the most of our account with Ana, we've had a perfect experience with this app! Our requirements haven't been the most straightforward but the team have been ridiculously helpful and held our hand every step of the way. Would highly recommend, especially if your current app isn't up to standards as ours wasn't.
June 3, 2025
Laura's done a great job helping us optimize our account. Pointing out the low-hanging fruit, finding & sending resources when we need them, and answering any questions we have.
June 3, 2025
Okendo is very supportive. And Shiela is very patient & understanding when it comes to succeeding the brand! Highly recommend this app and what they do !
June 2, 2025
Great app, and awesome Customer Support. Sheila from Okendo was great and helped with all the bumps along the way!
May 30, 2025
Just got the software but its working very well. Love the pricing tiers and how quality the software is!
May 28, 2025
Fantastic app! I had a great experience, before purchasing the service, we had a call where they walked me through all the features and capabilities. Most importantly, the team was incredibly helpful and supportive in getting everything set up. Highly recommended!
May 27, 2025
We've been using Okendo reviews for several years and it continues to prove to be a leader in its category. It's especially good at syndication and integrates well into our support ecosystem (incl Gorgias, Klaviyo) so that we can engage customers effectively. I've been particularly impressed with their team's willingness to take an active role in working with us through our evolution and a special mention of Ana for how well she's supported us over the years.
May 26, 2025
Leo was so helpful and quick to reply when I needed help with sharing a URL for a specific campaign. Okendo is easy to use and their staff is always quick to respond and provide good solutions.
May 22, 2025
A pleasure to use this app, looks great with a user friendly interface / integration. I also had the best experience when needed support regarding a custom coding request. The code was updated in minutes, with the amazing support from Josh, thanks for that!
May 22, 2025
We've had an incredible experience with the Okendo team. We've been using aspects of their services for years, and recently onboarded a new feature they offer. We cannot recommend their services highly enough. Their customer support has been consistently helpful and responsive, and their dedication to our business’s success is something we’re truly grateful for.
May 20, 2025
Okendo's customer service team through the live chat is awesome! They are always ready to help and explain everything thoroughly. Juan helped me so much today.
May 17, 2025
Excellent customer service. I single-handedly run my business, so to have Laura G re-write my review emails, make the amends herself and create a dedicated reviews page for me, that was a huge help. Here’s hoping it results in more reviews
May 14, 2025
Thank you for your suggestions to better optimise our store. Okendo are extremely collaborative and supportive.
May 12, 2025
We had a meeting scheduled in with Shiela and she was very helpful! She answered all our questions and walked us through the process of bumping up our review percentage as well as how we should refresh emails etc.
May 12, 2025
We've been using Okendo since the start of our company. It provides a lot of flexibility which we love, and has good translation features making it useful in our home market. The account mgmt team (Amanda) sincerely want the software to support our business growth and proactively think alongside you.