Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
Feedback
2,960
Reviews
Chart
#33
Shopify

All reviews

5 / 5 Share
Sept. 7, 2021

We love Omnisend. Automations are a piece of cake and the data is to understand. Would highly recommend

Store Using app Total reviews Average rating
MEsquad 2 months 2 5.0
5 / 5 Share
Aug. 26, 2021

Great app to get you to started for Emails & SMS marketing. nice self-help videos as well. thanks again

Store Using app Total reviews Average rating
Ancient Wisdom Distillery 10 months 3 5.0
5 / 5 Share
Aug. 19, 2021

Very great app for your email marketing. Easy to use and great support team that helps you all the time. Highly recommended. Very great choice leaving Mailchimp and starting using Omni send.

Store Using app Total reviews Average rating
Smith's Pharmacy 24 days 1 5.0
5 / 5 Share
Aug. 18, 2021

I'm very pleased with the app. I've seen an increase in the percentage of clicks for my newsletters from 2% to about 16% (Still no one bought anything, yet). Easy to install, very responsive support. An extra cost for checking my emails list (If you get a large number of bounces, your emails will be stopped). Therefore, one needs a very accurate emails list. I see a lot of potential in the app. I'm still learning and continue for a while.

Store Using app Total reviews Average rating
Minuteman Press Houston 16 days 2 5.0
5 / 5 Share
Aug. 15, 2021

I just started with this app, and twice had to contact customer service and they've responded super quick and fixed everything immediately for me. Feel very supported in what is a huge app with a lot of setting up to do.

Store Using app Total reviews Average rating
Lamour Artisans 12 months 4 5.0
Developer Reply

Thank you for taking the time to share your experiences so far and highlight our Customer Service Team. We hope to continue supporting you throughout your journey.

1 / 5 Share
Aug. 11, 2021

Signed up as I wanted to move my 20000 plus list from MailChimp. Abandoned cart emails and creating audience segments by country still doesn't work after 3 weeks in. When I spoke to support I was asked really basic questions that they could clearly see from my account or could check from their end, then passed on to tech and still, nothing was fixed. Now I am unable to speak to any support, 2 emails in and no answer. Extremely disappointed and a waste of my time.

Store Using app Total reviews Average rating
MYnd Map 21 days 1 1.0
Developer Reply

Hi, thank you for taking the time to leave your feedback. We're sorry to hear about your recent experience. Our Support Team have been trying to reach you to provide an update and help rectify the situation.

5 / 5 Share
Aug. 11, 2021

Very impressed. It takes a bit of effort and fiddling around to get it all set up, but we have seen a return on investment of about 2000%. If you are still thinking about email marketing and whether it works, then our experience is that even a small shopify store can grow sales quickly using omnisend. We have also doubled the size of our email list in 6 months - again using omnisend forms. Their customer service is exceptional - some apps dont bother replying at all, but omnisend reply in an hour or less. Thanks!

Store Using app Total reviews Average rating
Southern Seas Glasses 7 months 6 5.0
Developer Reply

Hi - thank you for taking the time to leave us such a kind a review. The results you've achieved in such a short space of time is truly inspirational. Thank you for sharing your experiences and hope you continue to build on these successes!

5 / 5 Share
Aug. 8, 2021

Great customer service. Respond in minutes. Highly intuitive workflows. Easy to build. We are just starting with it, but looking forward to adding more functionality soon

Store Using app Total reviews Average rating
Swedish Wild About 20 hours 5 5.0
5 / 5 Share
July 31, 2021

Great app very easy to use and have multiple options under one roof. All emails solutions are there, hoping to get great results as well.

Store Using app Total reviews Average rating
VecFashion Templates 3 days 4 5.0
5 / 5 Share
July 30, 2021

I love this app. I could automate a lot of emails and do campaigns very easy. I really recommend this app

Store Using app Total reviews Average rating
Urbe Café About 1 year 6 4.8
5 / 5 Share
July 29, 2021

Great app. Perfect all in one marketing tool. Must need for all companies. I reccomend 10/10. Love it

Store Using app Total reviews Average rating
5 / 5 Share
July 23, 2021

Omnisend is super simple to use and yields fantastic results. The ability to add a pop-up to your store to get new subscribers is priceless. If you throw in a coupon for your store on sign-up the conversion rate is pretty great! The analytics are fantastic, and the user interface is very easy to use. It pays for itself each month in a fraction one newsletter/campaign.

Store Using app Total reviews Average rating
ApolloHOU About 1 month 1 5.0
5 / 5 Share
July 21, 2021

After watching the short instruction videos, I was able to set up the auto campaigns. Looking forward to segmentation and retargeting. Highly recommend.

Store Using app Total reviews Average rating
MD 3 months 8 5.0
5 / 5 Share
July 15, 2021

I`m staring promoting my online store, and I`m making the configuration by myself and with Omnisend, I did many things regarding Messaging and its Very easy to understand and to it by yourself. 100% recommended

Store Using app Total reviews Average rating
Ari Belle Estilos 2 days 4 4.3
1 / 5 Share
July 9, 2021

Waste of time and impossible to connect my store. What a joke. just to connect my store they have to elevate my ticket to tech support. PASS ON THIS - I will find something else

Store Using app Total reviews Average rating
T&C Floral Company 36 minutes 2 3.0
Developer Reply

Hi there! Thank you for taking the time to rate the Omnisend App and leave a review. We can see our Support and Tech Team looked into your account and provided video instructions to help connect your store. We're sorry to hear your experience wasn't positive in the end. We are continually improving our app and value every piece of feedback received.

1 / 5 Share
July 3, 2021

I can't use the sms credits that I already paid for. They make me wait until the next billing cycle which they don't mention before you pay for the app. Be aware in case you download the app. Note: Their customer service cannot even explain what to do to use the sms credits. They basically copy-paste. If you don't take care of your customers, someone will-please note that.

Store Using app Total reviews Average rating
AGOZTECH About 1 month 21 1.6
5 / 5 Share
July 1, 2021

Wish I could say any bad words... but can't. I am pleased and it rarely happens so. Thank you for the support when it was needed.

Store Using app Total reviews Average rating
Qrucifix About 9 hours 14 4.6
1 / 5 Share
June 27, 2021

I have used this app for over a year, paid on time, had no problems using it. But when I mistakenly switched to pricing plan PRO and paid for it, there was no refund or even an explanation. After such disappointment in working with this company, I canceled my subscription. Do not recommend this company !!!

Store Using app Total reviews Average rating
Scandinavian Goods Over 1 year 27 1.9
Developer Reply

Hi, thanks for taking the time to leave us a review but also sorry to hear about your recent experience. Our Support team have been trying to make contact with you to resolve this issue and put you back to your original package. Please reach out and we'll do our best to rectify this quickly. We're also on hand 24/7 if you need any further support with the platform. Many thanks!

5 / 5 Share
June 27, 2021

Super happy with the results we've gotten using Omnisend. The support has also been fantastic, whenever we have had a question or needed assistance with anything we've always received a solution quickly. Would definitely recommend.

Store Using app Total reviews Average rating
PURE DASH 3 months 3 5.0
5 / 5 Share
June 14, 2021

Omnisend has been fantastic for helping me grow my business, we are still only a small business in the grand scheme of things but every time we send out an email we bring in revenue and omnisend has great analytics to track those sales. They also make it easy to bring in contacts from other sources such as mail chimp which is where we do lead generation. i would 100% recommend this app.

Store Using app Total reviews Average rating
Bonsai-En About 2 years 10 4.6
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