Omnisend Email Marketing & SMS

Great app to automate your email marketing. Needed help with something and help was quick to respond to resovle the issue.

Have just started using Omnisend. So far very impressed with its great set of tools and how well it syncs with my Shopify Store. Besides an initial problem with the welcome email integration, which was quickly dealt with and resolved by support, I am very impressed, not just with the email marketing tools but also the insights available. This app is a 'Gamechanger' backed up with great customer service. Would highly recommend.

Loved the sales pitch. Very nice + clean interface. However, UX is not very user friendly. It just takes so many more clicks to get what you want. Also, email block settings differ from one template to another so it's difficult to apply "saved" blocks. It looks like each template/automation was coded separately, so there's no uniformity. It also doesn't allow you to create multi-touchpoint emails, so you can't create follow up emails smoothly within one campaign. Everyone raves about CS, that's why I chose Omnisend over Klaviyo, but I have yet to get a good experience. Onboarding so far has not been pleasant. They promised that someone would help us set up our account, but I have done 95% of the work.

We really wanted to have a birthday field to the newsletter registration form. I spent days looking for a good email marketing app, tried 3 of them and I am very happy that we decided on Omnisend. It's been a few weeks now (I don't write a quick review on the day I install an app). The support team has been amazing on top of all the functions we need. Highly recommended! 散々探して、3 アプリを実際に試した上でOmnisendにしました。生年月日など必要な項目を入れたフォームを作れることや、オートメーションで使える機能、メールデザインの編集機能などにも満足しています。サポートチームも迅速丁寧で大変素晴らしい！ Updated Sep 2023. It's been 3 years since my first review. Still very happy with this app and the support team is just wonderful. Sanya today was quick and super helpful with clear answers just as great as the last time she helped me. Updated Nov.2023 Still very happy. Had an issue with our domain/hosting server transfer but Sanya again and everyone else from the support team was very patient and helpful.

Great, great app for marketing. Easy to navigate - I was able to immediately set up automation compared to other tools. Customer service great as well.

The WYSWYG editor interface is kind of simple to use but lack some interesting features. Customisation is also a bit restricted.

We switched to Omnisend when Mailchimp could no longer be used for Shopify and WOW did it make a difference. Can't believe we had been missing out on so much in terms of design, functionality and targeting... and the support is fantastic. Highly recommend!!

Great app with lots of features and great info on how to use! I so prefer it over everything else that I have tried.

Will helped us load up a huge database and walked us through the automation features which we took advantage of. The abandoned cart response is a great success. Response time late in the day was amazing, don't hesitate to talk to them for support. thank you

This app makes emails a breeze to send. It's so easy to use and set up. I don't know what I would do without Omnisend.

I use the omnisend app for my purchase confirmation emails and abandon cart automation emails. This app is very user friendly. It guides you on what to do next. I recommend you get this app for your Shopify store.

All the emails I try to send with Omnisend are not ending up in my inbox, but in spam or between the promotions. It feels like a waste to send emails this way

From install & set up to email campaign deployment: 120 minutes. Can't beat that with other clunky or dysfunctional apps. So far so good with the omniboys!

It was really straightforward to understand multiple functions on Omnisend. I put several months of effort to set up the campaigns.. But it's my fault. It was definitely worth studying it. Their blog content is also timely and helpful. I usually try to reach out to get help from their customer support team, but it was so easy so I could do it almost everything by myself. I might seek for help some day if I move on to the next level, but they can help me, with no doubt.

I Often used Omnised for our website to send emails to our customers . The Work Flow of the email is really impressive. Really Like the App. Great Support Team. Love to work with the Omnisend...

My first experience with the support team has been great. Vlad was really helpful and knowledgeable. He took the time to investigate my issues properly and to come back to with clear explanations. He also asked for a follow up each time to make sure I was happy. The only comment I have is that answers are quite slow despite the fact that it's a live chat, so you have to be available to keep up with the conversation.

Above everything else is the amazing customer support. I have a problem, I sign on, I write to them, my problem is solved. Really great team they have working on this.

Great app, easy to set up automations (they pretty good templates that are ready to go, and you can customise if you want), staff super responsive and helpful. Lots of articles and video tutorials to help you teach yourself. Well worth the money.

This is a pretty powerful app. I am just getting started, and I love love love it already! It does so much!

It´s easy to use , very intuitive. We start yousing it, because of the rating in shopify, and know we love it.