All reviews

Rating Breakdown

  • 5
    90% (2,630 ratings)
  • 4
    4% (126 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (25 ratings)
  • 1
    5% (139 ratings)

Reviews with Text

  • 93% (2,744)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 20, 2019

I just switched over from MailChimp and sent my first campaign using Omnisend. So far its been a smooth transition and easy to use.

Using app

10 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 20, 2019

Intuitive, simple and easy to use. Takes a little bit of thought in terms of automation and journeys - but I can see how we will use it in the future.

Using app

2 months

Total reviews

15

Average rating

4.7

5 / 5 Share

Nov. 19, 2019

This has been a very pleasant app to use. Everything is designed to work so well. Easy to use and a pleasure to design mass-mailers with. Thanks so much for creating such a great product. Will definitely be signing up for the service in the future.

Using app

6 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 19, 2019

First time using a email marketing app and it was super easy to use. Simple interface and has option to segment your audience. Still waiting to see the results but seems pretty legit so far.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2019

Really simple to use and makes lovely professional newsletters. All the whistles and bells of much more expensive email marketing apps. Brilliant.

Using app

11 days

Total reviews

11

Average rating

4.5

5 / 5 Share

Nov. 16, 2019

Omnisend is amazing! So many great features and so easy to navigate! A must have app for building winning email campaigns

Store

SHADE

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

I used this App for my email marketing and it works GREAT. Best customer service and best platform for my 47,000 client. Very nice design for segmentation and very easy to create email campaigns. I recommend this App to any size businesses. Thanks to great customer service.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

The greatest app ever! Very easy to set up a campaign, to create the content and so on. Also check their blog for more info about marketing.

Using app

About 12 hours

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 13, 2019

very quick response from Polina and Arina. The functions and integrations are amazing. By far the best I've ever tried

Store

Zenz HK

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

Loving using the omnisend app, really easy to use, integrates with shopify. Really love the gift box option and scratch cards

Using app

About 1 month

Total reviews

11

Average rating

5.0

4 / 5 Share

Feb. 13, 2026

Sanya was very helpful correcting my issue connecting to my shopify email.

Using app

About 5 years

Total reviews

3

Average rating

4.7

Developer Reply

So glad Sanya could get that sorted for you! Having your Shopify email connection working smoothly means you can focus on what matters most, reaching your customers and driving results. We're here whenever you need us.

5 / 5 Share

Nov. 12, 2019

I have just used this app for the first time. I found it really user friendly, fast and looks great. The templates that are available are quick and easy to use also. Definitely will use again.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 11, 2019

I would recommend Omnisend because it is modern looking and user friendly. It's not perfect. Somethings are hard to work out but the support is great. They respond quickly and help you for as long as you need it.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 7, 2022

Love omnisend- I thought I just wanted an app for email marketing but I've started trying some other features with great success. So easy to use and support is great. Couldn't figure out how to set up a 'sign up' form this morning and support stayed and talked me through it right away.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2019

i used this app to help me with my emails, the formats and options are awesome. this is a must have for your business

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2019

I have been using the app for two days, and so far so good. Very easy to use and customer service team are helpful too. I am very excited to see results! Thanks for a great app!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2019

Using the free trail and so far easy to use. Great features that link with your shopify store. Would be great if there were more templates to choose from.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2019

I enjoy designing my emails in this app, much nicer than other email services we have tried. Everything is clean and simple, plus I can adjust the design elements that I actually WANT to change. The reports are great, along with the form options.

Using app

9 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 6, 2019

I thought this would have been super hard but it was actually easy. I'm glad I found this app. I really recommend you to get this app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 6, 2019

I was using Mailchimp and I decided to switch to Omnisend because I thought it was better for Shopify (note: and it's more expensive). For the past two or three months, my sales have dropped, half of my customers don't get the emails, I had problems with the sync between other small issues. The support changes all the time so you never speak with the same person and every new person answers you a random answer. I asked to speak on the phone with someone in order to solve all this issues and they have no phone support. This app was a very poor choice.

Store

Maska

Using app

4 months

Total reviews

9

Average rating

4.2

Developer Reply

So sorry to hear you are experiencing issues with deliverability. We have just signed the domain records for you to help you improve deliverability. Katherine will reach out to you today with guidance on how to set those up and other recommendations to improve open rates. We will follow the progress with you, with the right means and actions we will get email deliverability back on track!