Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
Feedback
2,961
Reviews
Chart
#33
Shopify

All reviews

5 / 5 Share
Feb. 3, 2024

Always helpful when I reach out for support. Plus the follow up is first class. They always want to be sure I have received the support I need. Most of the support is just because I am still in a learning curve due to time. I am sure once I have the time to slow down and spend more time with the app it will be of great help. I can see the potential. Update for 2/3/2024. Just spent a good amount of time working with Agustin trying to work thru the upcoming changes due to email due to Google. Agustin was so patient and helpful. Very professional and stayed with me until things were done right. I appreciate all the time and effort.

Store Using app Total reviews Average rating
43 Chesapeake Court Antiques Over 3 years 6 4.8
5 / 5 Share
May 17, 2022

This email marketing app is the best I have ever used. Many thanks for the Omnisend customer support. On average, one spent euro is generated for us 40 back euros. Excellent!

Store Using app Total reviews Average rating
cutmyfashion 12 months 3 5.0
5 / 5 Share
May 17, 2022

This application is more professional in email marketing, with more automated processes, and is recommended

Store Using app Total reviews Average rating
Lab Work Auto 8 months 7 5.0
5 / 5 Share
May 13, 2022

I really enjoy using this app so far! I wish there were a few more fonts to work with but if that's the only thing I'd change, I'd say it's pretty great :) Customer service is fantastic! Quick to reply, very helpful and overall just get such incredible support to help me figure something out.

Store Using app Total reviews Average rating
Driftless Provisions About 1 year 1 5.0
5 / 5 Share
May 13, 2022

This app is definitely the best on the market, not only does it have superior options and better pricing, the customer support is beyond great. I've had the pleasure of speaking to Daryna, and she was extremely helpful and pleasant. Solved my issue and even offered additional support. Would definitely recommend.

Store Using app Total reviews Average rating
THE KEMIST 2 days 3 4.7
5 / 5 Share
May 12, 2022

I love that they are always there to help with any question , they have great service and people are very friendly

Store Using app Total reviews Average rating
Karla Diaz Over 3 years 1 5.0
5 / 5 Share
May 12, 2022

Great app, lots of customizations with emails and automations, pre-sets also available if you don't know what to say. And most importantly, great customer support and quick response. Nicolas was very helpful and explained everything well. Highly recommend!

Store Using app Total reviews Average rating
HELLSTRÖMprints 10 months 5 4.6
5 / 5 Share
May 12, 2022

I'm not one to typically write reviews. However, Omnisend is one of the best email marketing tools I've used to date. I've tried a number of them too. Really simple to use, gives a really neat activity log on what actions people take in my store to see what people are adding to their carts and various other activities, on top of the emails just being in general a great design with little effort. :)

Store Using app Total reviews Average rating
The Baker's Life About 2 months 1 5.0
5 / 5 Share
May 11, 2022

Triple A service from Kristina and the team! We've tried several newsletter platforms before moving to Omnisend. I have to say that their speedy responses and great service has been instrumental! They've helped us with so many customizations and answered so many of our questions. I HIGHLY recommend it.. especially if you need multilanguage newsletters and want to create very complex flows.

Store Using app Total reviews Average rating
A Spice Affair. 10 months 13 5.0
5 / 5 Share
May 11, 2022

Me and my team have had an amazing experience with Omnisend so far. Converted many people into clients. Want to thank Olesia for being very helpful when we had an urgent issue.

Store Using app Total reviews Average rating
ICON. AMSTERDAM 6 months 7 5.0
5 / 5 Share
May 10, 2022

BEST email marketing app. Sanya in extremely helpful and smart! 100% recommend. Definitely will improve store revenue.

Store Using app Total reviews Average rating
LMCHING Group About 4 years 23 5.0
5 / 5 Share
May 7, 2022

OMNISEND is a very powerful software. We use this application for all our email campaigns and automations. The support team was excellent!

Store Using app Total reviews Average rating
Gexist.com Over 1 year 6 5.0
5 / 5 Share
May 6, 2022

Great app! And the chat service is amazing :) I would recommand it if you need an easy app to create email marketing.

Store Using app Total reviews Average rating
RAW Nutritional 16 days 1 5.0
5 / 5 Share
May 6, 2022

Good product, even better customer service. Syncing customer lists to PPC providers is amazing functionality also

Store Using app Total reviews Average rating
ROYCE' India 14 days 2 5.0
5 / 5 Share
May 4, 2022

Great app for Email Marketing, I like its UI design, clean and beatiful, the support team is very helpful and amazing, very quick feedback

Store Using app Total reviews Average rating
USINE PRO 5 months 4 5.0
5 / 5 Share
May 3, 2022

Baarath was able to help me in setting up my abandoned cart automation on Omnisend. The knowledge-based articles are quite helpful as well :)

Store Using app Total reviews Average rating
Family1st GPS 1 day 1 5.0
5 / 5 Share
May 3, 2022

I have installed OmniSend on two Shopify sites so far and the experience has been great. OmniSend's Customer Service via live chat is awesome. A few small features missing vs bigger platforms but I am sure they will catch up soon

Store Using app Total reviews Average rating
Mang Kosme 11 days 1 5.0
5 / 5 Share
May 2, 2022

Good product, even better customer service (which was welcome after moving from MC). Syncing customer lists to PPC providers is amazing functionality also.

Store Using app Total reviews Average rating
Bowy Made Over 1 year 5 5.0
1 / 5 Share
Sept. 21, 2022

Recently had an issue with my simple capture form and it's been taking days for them to solve it. The issue is very simple (change size and make it centered) though. I don't normally give negative reviews but this has been the most frustrating experience ever.

Store Using app Total reviews Average rating
Zahocho Knives Tokyo 5 months 20 4.8
Developer Reply

Hello there and thanks for taking the time to leave the feedback, we appreciate it! We have already relayed your comment to our team, the next iteration of the embedded forms will havean improved feature-set which will allow for more design flexibility! If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at [email protected]. Have a great day!

5 / 5 Share
April 29, 2022

Very easy to use and great support too. I migrated from old system and everything is working fine now.

Store Using app Total reviews Average rating
Phong Cách Xanh 1 day 4 5.0
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