Omnisend Email Marketing & SMS
All reviews
Always helpful when I reach out for support. Plus the follow up is first class. They always want to be sure I have received the support I need. Most of the support is just because I am still in a learning curve due to time. I am sure once I have the time to slow down and spend more time with the app it will be of great help. I can see the potential. Update for 2/3/2024. Just spent a good amount of time working with Agustin trying to work thru the upcoming changes due to email due to Google. Agustin was so patient and helpful. Very professional and stayed with me until things were done right. I appreciate all the time and effort.
This email marketing app is the best I have ever used. Many thanks for the Omnisend customer support. On average, one spent euro is generated for us 40 back euros. Excellent!
This application is more professional in email marketing, with more automated processes, and is recommended
I really enjoy using this app so far! I wish there were a few more fonts to work with but if that's the only thing I'd change, I'd say it's pretty great :) Customer service is fantastic! Quick to reply, very helpful and overall just get such incredible support to help me figure something out.
This app is definitely the best on the market, not only does it have superior options and better pricing, the customer support is beyond great. I've had the pleasure of speaking to Daryna, and she was extremely helpful and pleasant. Solved my issue and even offered additional support. Would definitely recommend.
I love that they are always there to help with any question , they have great service and people are very friendly
Great app, lots of customizations with emails and automations, pre-sets also available if you don't know what to say. And most importantly, great customer support and quick response. Nicolas was very helpful and explained everything well. Highly recommend!
I'm not one to typically write reviews. However, Omnisend is one of the best email marketing tools I've used to date. I've tried a number of them too. Really simple to use, gives a really neat activity log on what actions people take in my store to see what people are adding to their carts and various other activities, on top of the emails just being in general a great design with little effort. :)
Triple A service from Kristina and the team! We've tried several newsletter platforms before moving to Omnisend. I have to say that their speedy responses and great service has been instrumental! They've helped us with so many customizations and answered so many of our questions. I HIGHLY recommend it.. especially if you need multilanguage newsletters and want to create very complex flows.
Me and my team have had an amazing experience with Omnisend so far. Converted many people into clients. Want to thank Olesia for being very helpful when we had an urgent issue.
BEST email marketing app. Sanya in extremely helpful and smart! 100% recommend. Definitely will improve store revenue.
OMNISEND is a very powerful software. We use this application for all our email campaigns and automations. The support team was excellent!
Great app! And the chat service is amazing :) I would recommand it if you need an easy app to create email marketing.
Good product, even better customer service. Syncing customer lists to PPC providers is amazing functionality also
Great app for Email Marketing, I like its UI design, clean and beatiful, the support team is very helpful and amazing, very quick feedback
Baarath was able to help me in setting up my abandoned cart automation on Omnisend. The knowledge-based articles are quite helpful as well :)
I have installed OmniSend on two Shopify sites so far and the experience has been great. OmniSend's Customer Service via live chat is awesome. A few small features missing vs bigger platforms but I am sure they will catch up soon
Good product, even better customer service (which was welcome after moving from MC). Syncing customer lists to PPC providers is amazing functionality also.
Recently had an issue with my simple capture form and it's been taking days for them to solve it. The issue is very simple (change size and make it centered) though. I don't normally give negative reviews but this has been the most frustrating experience ever.
Hello there and thanks for taking the time to leave the feedback, we appreciate it! We have already relayed your comment to our team, the next iteration of the embedded forms will havean improved feature-set which will allow for more design flexibility! If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at [email protected]. Have a great day!
Very easy to use and great support too. I migrated from old system and everything is working fine now.
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