All reviews

Rating Breakdown

  • 5
    93% (3,812 ratings)
  • 4
    3% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 93% (3,720)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 23, 2024

Great app, excellent support.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Amazing product very simple to use awesome support Jay was extremely fast and prompt. There absolutely no delay and very present and knowledgeable of function. It helps when support is awesome just as the sales. Sometimes you go with a product because of amazing sales review but hardly find just as good support. Here is one right here 100% recommend to anyone in need of their product.

Store

My Store

Using app

3 days

5 / 5 Share

Nov. 22, 2024

I've labored over finding a way to add options without creating a thousand new variants/sku's in shopify's native controls but still haven't found a way. Globo has been a lifesaver for a work around for adding ring sizes and chain lengths and upgrades without having to manage extra inventory. And when I had a request Customer Service was amazing and so accommodating!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Very helpful, awesome support, service is reliability and efficiency of operation, I highly recommend it!

Using app

17 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Rosie is just the best

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Fast, precise and great service. Thank you Helen I’m using multiple Globo apps and I’m very happy with

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

They solve the problem in no time, The attention was grate

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

It's functional and I am able to get what I want for my website. Thanks Rosie for the kind assistance!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

I had an issue with the selected options not showing when a customer checked out. Rosie did an excellent job fixing it for me quickly!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

The team at Globo is amazing, quick help and they Have been able to solve all of my problems so far! Highly recommend!

Store

With

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Great app, friendly and helpful staff, all perfect

Store

Manaddo

Using app

2 days

Total reviews

7

Average rating

5.0

1 / 5 Share

Nov. 20, 2024

The app is decent, but the customer support is extremely disappointing. When I reached out about the price add-on feature being unavailable, the response I received was unclear and unhelpful. Without the price add-on, the app became unusable, and I had no choice but to uninstall it.

Using app

19 days

Total reviews

9

Average rating

2.3

5 / 5 Share

Nov. 20, 2024

Globo liefert wirklich durchdachte Software. Auch dieses Tool ist (inklusive kostenlosem Set für minimalem Einsatz) gute Arbeit. // Globo provides really well thought-out software. This tool (including a free set for minimal use) is also good work.

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

The team are great help when technical problems occur. Thank you Helen for all your help.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

This app is so easy to use! If we run into any issues, support is fast and helpful. Thanks Rosie!!

Store

miyabi

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

The customer service is phenominal! Mike is fantastic, so happy with this app and the service especially!

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

The app had a slight delay while I was typing some variants. I also missed a key element (hitting save) to get my product options to be on the website. Hit the live chat and it was figured out in about 2 seconds. UPDATE: I messed up again. And Rosie was to the rescue AGAIN. The customer support is truly amazing

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Very helpful and efficient

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

very fast and effective support)

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Helen had assisted me, and the service provided was very good. She fixed all my issues very quick. Had sent an email late at night and the next morning everything was solved! Thank you very much !

Using app

4 months

Total reviews

1

Average rating

5.0