SC Product Options
Customize products with variants & color swatches to boost AOV
Rating
4.6
feedback
1,232
chart
#848
All reviews
Review RSS Feed
June 11, 2019
A nice way to add free gifts to my order, Rajni helped me with an issue that I had quickly and professionally
Hi there! Thanks so much for taking the time to leave us a review. We're so happy to hear that Rajni was able to help. If you need anything else, please don't hesitate to come back onto chat or email us!
May 30, 2019
Thanks To Rushi! she helped to set up a new option. (Wonderful) this app is very good customization features to make better shopping experience for all our customers.
Hi there, thank you so much for the positive review! Happy to hear Rushit was able to help. It's always nice being able to receive quick chat support. If you need anything don't hesitate to jump back onto chat or email us. :)
May 21, 2019
Great company! Kaiser was so helpful and helped me set up a new option in my store. Thank you Kaiser, it made my day! :)
Hi there! Thanks so much for your kind words. We are really happy that Kaiser was able to help out with setting up new product options in your store! Let us know if there's anything else you need a hand with! :-)
May 14, 2019
This app has allowed me to offer my customers multi-option custom product ordering. I was able to install on my own and get it to 90% of what I wanted to do. Nirav and Navjot were extremely helpful in getting my store the rest of the way. Will definitely recommend!
Hi again! So glad that the team was able to assist with this. Best of luck with your store's launch. Let us know if we can help out with anything else! :-)
May 12, 2019
The app did not work and after uninstalling it left a bunch of random code at the top of my website... BEWARE!!
Hello there! We are very sorry to hear that there are issues with code appearing on your store after you've uninstalled. We would be happy to discuss further via email or phone if you'd like! Hope to hear from you soon.
May 17, 2024
Support has been excellent getting the options to match the other product options. This app is worth the money.
Hi there. Thanks for reaching out to us about this. We're going to continue working hard on the ticket that you have open with our support team, and we're definitely open to jumping on a call if you'd like to discuss any lingering issues should there be any! We're looking forward to getting Product Options up and running smoothly on your store with you. :-)
May 8, 2019
Rushi is a real one! Shout out to her. The app is actually kind of annoying sometimes but she was good help
Hi there! Glad to hear that Rushit was able to help out with your store. If anything should come up in the future, please feel free to reach out again!
May 2, 2019
Product Options has been wonderful for our store, we love the flexibility it gives us. Jonnathan and Sam were very helpful today when I inadvertently made a change the broke the display of our options. Great support when you know just enough to be dangerous!
Hello! Thank you for the kind words; Sam and Jonnathan are so grateful! We're happy that we go that display issue resolved, but let us know if there is anything else that we can assist with in the future. :-)
May 1, 2019
The app is good for creating the options. The support is quick and good. The app is worth a trial and can be used if suits the needs.
Hi! Thanks for the review. If you have anything that you'd like for us to help with going forward, please feel free to reach out to us again!
April 30, 2019
Bold Product Options worked like a charm for what we needed on our site. We tried several different apps prior to Bold (simply because of the price), but going with Bold is worth it! Top notch customer service (Rick, Nick, Marty, and Val are rockstars!) and just the ease of the app interface surpasses the others. If you're contemplating if this is the right app for your commerce site, just give it a try and you'll be convinced.
Thanks very much for the review! We're so happy to hear that our support superstars were able to help with any questions or issues you had. Let us know if you need anything else, and best of luck with the relaunch of your store!
April 30, 2019
This app is useful for our large catalog. Rushi & Rony helped me quickly resolve any issues I had with setting up options and specific display settings. Thank you!
Thanks for the review! Please let us know if you need any further assistance or have any questions. :-) We're more than happy to help out again. By the way, I love the look of your Astrid bed!
April 25, 2019
Rony, MC, Mona, Nicholas were extremely helpful, fast and remembered my store and prior cases which gave me a feeling of continuity and being dealt with by actual company employees not some call center somewhere... Love the product line and feel very confident building my business on the back of what they've created here at BOLD
We're thrilled that we were able to get everything taken care of with your store! Thanks for your review and connecting with us via email/phone over the last week or two. Let us know if there is anything else that you would like assistance with where Product Options is concerned! :-)
April 24, 2019
We use Product Options heavily in our store and very possibly to a larger extent than any other store. The issues we have had with the app are limited, and the provided customer support has always been good. Aman was my most recent support rep and we greatly appreciate the time and energy spent dealing with us.
We're really happy to hear that Aman was able to help you out over chat the other day! We'll always do our best to help out, so please let us know if anything else should come up. :-) Thank you for taking the time to leave us a review.
April 4, 2023
Compared to 5 years ago when i started to use Bold Product Options, support now has improved significantly. They can now install product options to your current theme within the day. They also respond to inquiries and requests in a few mins. It was very different compared to before. I am happy with the service.
Hi there, thank you for your feedback. We're sorry to hear that there were issues integrating Product Options and Product Upsell together. We've attempted to reach out to you via email, but we would be more than happy to discuss the issues you have been facing further over the phone if you'd like! Just let us know if there's a time that works for you so that we can get this taken care of for you.
April 16, 2019
Great product and Nirav was very helpful with some questions I had regarding the app. Highly recommend :)
Thanks for your review; we're glad we could help! If you have any other questions, comments, or issues, please let us know. :-) I really love your Fiesta baby shower items! They're adorable, and the pops of colour are very nice.
April 15, 2019
Exceptionally helpful! This company consistently delivers when you need them to assist you in "uncharted" waters. My website was recently redesigned, Bold Product Options was added & I needed technical & coding assistance. This company went above and beyond to deliver the results I was looking for & they were happy to help me! Highly recommend this App and the company!
Thanks a lot for the review; I'm glad we were able to assist with some of the more difficult parts, and we delivered what you had hoped for. We're always more than happy to get to the bottom of an issue so that you can continue focusing on your store! By the way, I love your Easter-themed collars! And the patterns on the other collars and leashes are very cute.
April 13, 2019
Well, we just got started with the app but already have seen a couple up sales. I’ve got several ideas on how to use this app and think it is going to do wonders for us. I can’t want to dig deeper into it over the next few months. I’ve only had one time I reached out about installation and they were very quick and helpful.
Thanks for the review; we're glad to hear you're enjoying it so far! Don't hesitate to reach out if you have any questions or comments about the different ways you'd like to use it; we'd be more than happy to assist further. By the way, I really love the colours of your cashmere dress socks!
April 11, 2019
customer service is zero. They had me on hold for 20 minutes then forwarded to voicemail amazing customer care.
Hello there. I just wanted to thank you for your review and sincerely apologize that you had a bad experience with our phone service. We strive to provide the highest-quality service experience for all of our customers, which is why we offer live chat and email support as additional contact options which sometimes result in faster responses. I'm glad we were able to answer your question, however do understand you have decided to move forward with another application. Should you decide to use Bold Product Options again in the future, we'd love the opportunity to rectify your customer service experience with us. We wish you the best of luck with your store!
April 10, 2019
Great customer service, documentation, and chat support. They also actually help you if you are having troubles (Challi ;)
Hello, thank you again for your review! :-) We're really glad you have found our documentation and support specialists to be great - that's what we strive for. Again, please feel free to reach out with any questions, comments, or anything else! Take care!
April 9, 2019
Excellent customer service from Nirav and the entire team. I had some issues with my cart and they totally fixed it.
Thank you for your review; we're happy we could assist you with your cart issues! Please let us know if you have any other questions or comments about the app, we'd be more than happy to answer them. By the way, I really love your cause! It warms my heart knowing that you've been able to save the lives of these pups.