Stamped Reviews & Loyalty

Very helpful tech support. The Stamped team has also helped us with custom solutions for our businesses needs.

Great app and easy to install with wonderful customer service! I had an issue with not seeing the star ratings on product pages since changing my store theme. Arjun was so helpful and even had a video tutorial on how to place the widget on the page. Thank you again!

So glad we found this app. The customer service is always very helpful even when we have a lot of requests :) Special thanks to Marcel and Kaushik.

Long story short: Avoid until Stamped,io can prove they are able to support their customers with a properly working product without need of relying on non existent customer service to get things fixed. Long story: After getting the app installed, we signed up to the Business plan instantly for the features we were after. This is where the headaches started, we were unable to activate features even though the button said enabled after saving, however clicking refresh would show the same toggles switched back to disabled. The features we wanted didn't enable. We reached out to their support to help with these issues, but their customer support is honestly the most horrible part of this experience. It's non existent. I do not see the value in paying X amount a month when there is 0 support. I sent a message on the 17th Nov, its now the 22nd and still no response to a basic issue. Sure its only 5 days so far, but imagine if a critical issue occurred and needed resolving and the only way to resolve it was to reach out to customer support? Screw waiting DAYS to solve it. Because of this, We switched over to Okendo instantly, and Im glad to say our experience so far with them has been nothing but extraordinary. We're so glad we made the switch! We want an app that is looked after and maintained, not make us feel abandoned, especially with such a crucial feature like reviews. Im disappointed because friends of mine who also run shopify stores used to praise Stamped for being the best reviews app, but it seems ever since their acquisition, they have gone down hill. The friends who used to praise Stamped have also jumped ship to other solutions. For those looking for a reviews app, I strongly recommend AVOIDING Stamped, they dont get my stamp of approval. Go with a another solution.

I have never seen such poor customer service like I have been consistently sending email that we need to implement a particular functionality that you supposed to give us already. First we purchased premium plan and the tag/topic filter functionality was not working then you guys said it was mistakenly added and you need to purchase the Pro Plan, and even after getting pro plan that functionality is still not working at all and your support is not replying back on email from last week. If there was rating less than 1 star I would have given you that.

This app is the more stylish option for product reviews. I've had some buggy issues that were quickly fixed by the team. But overall great, powerful app.

Been using the app for more than a year and meets my needs so far. Customer support has been very helpful as well. All in all, happy with the app and service

Werkt goed, wordt goed geholpen, dus goede service! Nogmaals erg bedankt. Mooie opstap als je wilt groeien.

Good app! We had a few issues with importing reviews from our old website but we were able to get them resolved. Support is very helpful. We wanted the placement of our reviews moved to a new location on our website and they could do that for us in a timely manner. We are now just waiting on orders to come in so we can send review requests.

Requested service and Niran, the customer service person, fixed the issue quickly. Upon fixing the issue they communicated that we can further contact them if we needed more assistance. Thank you!

Their customer service was very good, therefore I would recommend this app. You can automate emails that ask for reviews & create custom review forms.

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Love this app, does what it says. Which the plans were a little more reasonable though. Some functions require big plans.

Great app! Was easy to integrate and customize and customer support was very responsive when we had questions!

I love all the customization possibilities and how it is still possible to use so many functions if you can only afford the free plan for a while. Thank you!

Easy to use and great email support! Had a few issues with the widget not showing my reviews, and the support team fixed it the next day. Would definitely recommend :)

I've just installed this app. I needed a bit of help and the team responded really quickly and were very helpful. It's already up and running.

Good Customer Service, solved the issues of non showing reviews and wrong date format immediately, thanks

Très bonne application d'avis, avec plusieurs possibilités de présentation. Très bon service client et hyper réactif.

Con esta aplicación buscamos fortalecer las reseñas de nuestro sitio. La aplicación lo permite y lo mejor es que genera confianza porque verifica que si sea un review de un comprador real. Tuve un pequeño inconveniente al instalarla pero SALEM me ayudo muy rapido y todo quedo perfecto.