Bold AI Upsell & Cross‑Sell for Shopify

Bold AI Upsell & Cross‑Sell

Boost AOV w/ Checkout Upsells and Post Purchase Upsell Funnels
Rating
4.4
Feedback
528
Reviews
Chart
#337
Shopify

All reviews

2 / 5 Share
Sept. 10, 2025

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 26, 2025

Taylor from the support team was very helpful. Appreciate all the help! We just started using the App and hopefully it will be a great fit for us!

Store Using app Total reviews Average rating
Momentop 8 days 1 5.0
4 / 5 Share
Aug. 25, 2025

Store Using app Total reviews Average rating
Ready® About 2 months 8 4.6
3 / 5 Share
Aug. 21, 2025

I found this app to be far too expensive for what I needed. After installing it, I barely used it for about two weeks, yet my next bill (due September 9) was already showing $71 owed as of August 21. It was difficult to know what the final amount would be by the billing date. On the positive side, the app is very feature-rich and clearly capable of handling a wide range of upselling functions. However, the setup process requires a significant investment of time and effort—several days, in my estimation—which I was not willing to commit. Overall, this is a good app if your goal is to build out extensive upselling infrastructure, but it wasn’t the right fit for me. I would have rated it one star, but that wouldn’t be fair since I should have paid closer attention before committing.

Store Using app Total reviews Average rating
TekShack 11 days 6 4.7
Developer Reply

Hi, I'm Rebecca, Senior Product Manager for Bold Upsell and I sincerely appreciate you sharing this candid feedback. It’s great you recognized the depth of our features, but I absolutely understand that the initial time investment and confusion over billing felt like too much for your needs. This is something we are actively working on improving! In the meantime, I want to make sure every merchant can successfully use our powerful features, especially Smart offers (available on our free plan), funnels and post purchase upsell flows so that we can ensure we deliver on our promise as a top Shopify app for conversion. If you are still interested, we would love to help you get set up and answer any questions you may have throughout the process.

1 / 5 Share
July 9, 2025

A big scam while they promise you for a free plan yet they made the home page to confuse you and get you to approve a subscription. becareful all

Store Using app Total reviews Average rating
GAIA About 14 hours 5 4.2
5 / 5 Share
May 14, 2025

Everyone at Bold has been great to work with. Thank you. Joel

Store Using app Total reviews Average rating
NG Nutra About 1 month 3 5.0
Developer Reply

Glad to hear you've had a great experience! Thanks for the review, Joel.

5 / 5 Share
March 25, 2025

Great app. Easy to work with and friendly interface to set up on Shopify store !

Store Using app Total reviews Average rating
Vita Health Fresh Market About 3 years 7 5.0
5 / 5 Share
March 13, 2025

Always provides multiples of ROI for us.

Store Using app Total reviews Average rating
The Reader's Catalog Over 7 years 2 5.0
5 / 5 Share
March 8, 2025

Has added more revenue than we could have imagined!

Store Using app Total reviews Average rating
Foxtail Coffee Co 3 months 1 5.0
5 / 5 Share
March 6, 2025

Super easy to use and a great app, my store has performed so much better since I started using the different featurs offered through this!

Store Using app Total reviews Average rating
Aenjewels About 2 months 5 5.0
1 / 5 Share
Feb. 5, 2025

They are charging me just for having it installed, I don't use it and they charge $24 . It's unfair.

Store Using app Total reviews Average rating
Qtorse 5 months 1 1.0
5 / 5 Share
May 2, 2025

I had previously used Bold Upsells and was genuinely impressed by the functionality and value it brought to my store. The app itself is well-designed, intuitive, and effective at increasing average order value through strategic upselling. However, at the time, their billing structure wasn’t quite the right fit for my business model, which ultimately led me to uninstall the app. To my surprise and appreciation, a few weeks later, the team at Bold reached out to inform me that they had revised their pricing model. The new structure was far more reasonable and much better aligned with what I was looking for. Their willingness to adapt and listen to customer feedback really stood out to me—it showed they genuinely care about building lasting relationships with their users. From the moment I decided to give Bold Upsells another try, the support I received was top-notch. Jay, Daniel, and Eric were all incredibly helpful, responsive, and professional throughout the entire reinstallation and setup process. They made sure every detail was addressed, answered all my questions with patience, and went the extra mile to ensure everything was functioning optimally. It's rare to come across a support team that is this dedicated, knowledgeable, and easy to work with. Their commitment to customer satisfaction really made the experience seamless and enjoyable. Thanks to their help, I was able to get everything up and running again without a hitch. A big thank you to the entire team at Bold Upsells. Your effort, professionalism, and care haven’t gone unnoticed. Keep up the fantastic work—it's a pleasure doing business with a company that truly values its customers.

Store Using app Total reviews Average rating
Ascend Forex 5 months 9 4.6
5 / 5 Share
Sept. 12, 2024

Thank you, Bold Upsell! The App has been a supportive addition to our store. The assistance that we have received from Laurel from your team has been clear and helpful.

Store Using app Total reviews Average rating
Living Miracles Store Over 7 years 1 5.0
4 / 5 Share
Aug. 14, 2024

The new AI feature looks like an interesting tool that could significantly reduce the workload and streamline the upsell process. I’m looking forward to seeing how it will perform and develop over time.

Store Using app Total reviews Average rating
Tienda Bacari 4 days 3 4.7
Developer Reply

Thanks for the review! Let us know how it goes with the new AI functionality.

5 / 5 Share
May 22, 2024

Chandan was incredible - I was so stressed and she helped me set the whole thing up - explain it and followed up in email with my many questions. Thank you!!

Store Using app Total reviews Average rating
Micropause 22 days 4 5.0
Developer Reply

We're glad Chandan was able to be of help! Thank you for leaving a review.

5 / 5 Share
March 31, 2024

Store Using app Total reviews Average rating
Hello Day Almost 6 years 5 5.0
Developer Reply

Thank you for the review.

5 / 5 Share
March 18, 2024

Extremely useful and paid for itself on the first day. Big fan.

Store Using app Total reviews Average rating
Sutera 4 months 3 5.0
Developer Reply

So thrilled to hear this! Thanks for leaving a review.

5 / 5 Share
Feb. 22, 2024

Store Using app Total reviews Average rating
Dads, Kiss Your Sons 3 days 2 5.0
Developer Reply

Thanks for the 5 star review!

5 / 5 Share
Feb. 15, 2024

Support team with Bold is on top of their game!!! I had a bit of a unique request and they added the functionality for me within 48 hours. This team is top notch!

Store Using app Total reviews Average rating
LetsGetPeachy.com 20 days 2 5.0
Developer Reply

Thanks so much for your review! We are so happy to hear that you're enjoying Bold Upsell and our team was able to help you in such short notice. Thanks for choosing Bold!

1 / 5 Share
Jan. 6, 2024

Please stop popping this request up every time I use the app when I've only had it for 2 days!!

Store Using app Total reviews Average rating
Stitched Stories 4 days 3 3.7
Developer Reply

Thanks for your valuable feedback, we will certainly look into the timing of this request. Our apologies for the inconvenience! Thanks for choosing Bold!

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