All reviews

Rating Breakdown

  • 5
    85% (1,339 ratings)
  • 4
    7% (118 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (67 ratings)
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5 / 5 Share

May 29, 2018

Excellent support! The Bold team is always great to work with.

Using app

9 months

Total reviews

12

Average rating

4.7

5 / 5 Share

May 23, 2018

Just awesome does what it's supposed to. Love the 30 day trail! Great work guys!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2018

A great upsell app that go with all the bold collection ,really good as the other. You can find every functionality that you need for all upsell/cross-sell imaginable I recommend strongly the app !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2018

Finally an app that does a PROPER upsell AND works with currency converters so will show the upsell in the currency of the IP address. Not a cross sell like the other! About a year ago we actually asked a developer to make this exact app but we never got around to building it, so glad we didnt!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2018

Thank you team Bold for your quick response to my request at www.dancewearcorner.com. I sent a request late on a Friday night and they had everything working by Saturday! Amazing and thank you again!

Using app

Over 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

May 14, 2018

We had a 25% take in our upsell on the cart page. The support team is great!

Store

Raveaid

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2018

Overall thumbs up! very good & useful App:)

Store

Payak

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2018

Really great customer service! They were extremely fast and competent in resolving my issue. The app itself is easy to use and hasn't disappointed yet :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2018

Very well done application. easy to use. The upsell pop up on mobile is perfectly adapted. Bravo! https://vmx-running.com/

Store

Veemox

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 25, 2018

So far, so good! We've been using Upsell for the better part of 6 months and it has been great so far. I had a couple of small formatting issues that I wasn't able to sort out on my own so I reached out to support. I was quickly helped out by Dan Pfiefer who I ended up granting Theme permissions to and he just logged in and fixed it. One small downside is that the script for the Upsell pop-up loads after all the core Shopify scripts at the checkout, so if the customer clicks "Checkout" really quickly they can bypass the pop-up. Though, I don't think this is under the developers control, but something to keep in mind when troubleshooting!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2018

Hi Abhijid: Thanks for helping me augment my upsell and add Bold Cashier Check out. You are the BEST! Lorraine

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2018

Great product & great service! Shout out to Nick and Dan for the excellent support.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2018

I have tested each and every upsell app which is currently available for shopify. This one is by far the best! You can clearly see that they thought it through from the beginning to the end, before they actually programmed it. The whole support team, particularly Dan and Bhumi, are super helpful and you receive a response in no time. As for the app itself, I love that you can select variants as triggers. The whole set-up process of selecting your trigger and creating the offer is very simple. AND, most importantly, it is the ONLY upsell app which really understand what "upsells" really are! All other apps out there call it "upsell" when they actually mean "cross sell". The cool thing with THIS app is, that you can create both! I love it! The only thing which I miss is, that you cannot create upsell offers for ATC events with variants as triggers and variants as upsells. Moreover, it would be great if one could create a cross sell offer RIGHT AFTER the upsell offer and not only once they check out. Hope they will implement these functions at some point! Anyways, I strongly recommend this app!

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2018

It has been a game changer for me. Literally tripled my sales in the first month. You have to use it smartly though. People blaming & giving it 1-star because they couldn't increase the sale is stupid. You have to offer your customer something relevant to what they are buying instead of just shoving anything to make a few bucks.

Using app

27 days

Total reviews

3

Average rating

5.0

1 / 5 Share

April 14, 2018

App worked good for a while. Then I get this automatic email that my product has been deleted. This has happend a total of 5 times in the past 8 months or so. Last time it happened 2 days ago and the most recent was just today. It's getting out of hand and customer service doesn't do a thing about it. Each time I contact customer service and they first say they have no idea why its happening and then they cap it off with "we'll look into it". It's frustrating when you don't do anything to the product and the app deletes the upsell itself and you lose all the revenue. Not to mention the app notifies you about 24 hours after it deleted the upsell product. I've been a long time user but enough is enough. There's plenty of other cheaper upsell apps out there. I would consider everyone try their options elsewhere before trying this.

Using app

10 months

Total reviews

3

Average rating

2.3

5 / 5 Share

April 13, 2018

Product is working great so far, support staff was amazing, very prompt to solve any issues I had

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2018

So far, so good! Set up everything I needed, including a BOGO offer, in about 1-2 hrs. Julian on the support team was very helpful, helped me walk through the process, via chat, for free. Thank you Julian for the help!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2018

Awesome customer service! Response is fast and help is always spot on!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 12, 2018

Great app, really easy to use and they provide a wealth of how-to information if you're unsure how to install code, etc. Within a couple hours of setting up a cross-sell, I had customers buying my cross-sell items. Helped to increase my average order value. I highly recommend!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2018

A very useful app with an amazing staff always glad to help.

Store

Emimo

Using app

23 days

Total reviews

2

Average rating

5.0