Recart: SMS & List Growth
Recart: SMS Marketing for Shopify (Text Message App)
Rating
4.7
feedback
506
chart
#3,889
All reviews
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Oct. 7, 2018
I love reconnecting with customers through messenger. Following up on abandoned carts and letting people know about new offers and sales is a powerful capability.
Oct. 7, 2018
Only bought this coz it has the most advanced features which weren't available on other apps. I recommend
Oct. 7, 2018
EXCELENTE APLICACION ! NOS AYUDO A DISMINUIR CARRITOS ABANDONADOS, UNA EXCELENTE HERRAMIENTA QUE DEBERIAS PROBAR
Oct. 6, 2018
Very good app im sure its going to help us get better revenues. i think i good option would be to set up if you want to not to show the messenger button on mobile.
Oct. 6, 2018
I used this app and it helped to increase my average cost per customer exponentially. guys this is a must have app !!
Oct. 5, 2018
I used this app during the trial period and it was very easy to install, quick setup and great options to convert visitors into buyers. Highly recommend it.
Oct. 4, 2018
Seems like an awesome app. Looking forward to getting started using it. Easy set up and appears to have great analytics.
Oct. 4, 2018
Works great thanks! Draws back many customers to my site it really is wonderful. Best remarketing app ever! Sends messages to customers to remind them to go back to their cart. It's helped recover many abandoned carts for us. Thanks
Oct. 2, 2018
This app is good but the support SUCKS! It is IMPOSSIBLE to get your list of emails from abandon carts sent to you! They never respond to messages or emails! HORRIBLE SERVICE! Beware!
Hi there, Thank you for your feedback, we appreciate it a lot. I can see that our support team assisted you in time, and now your issue is solved. Please note that we reply as soon as possible, and we are more than happy to help. Feel free to contact us. :)
Oct. 9, 2018
GREAT APP VERY USEFUL HIGHLY RECOMMEND, YOU CAN TRY IT OUT Really Cool APP, I think it will get me more customer.
Oct. 1, 2018
Public service announcement: Think very carefully when you install these abandon basket apps. Why? 'cos they don't work? Nope...because the developers credit themselves with transactions that actually aren't attributed to their app driving a sale, and then charge you for it. If you are using only this app, then fine...but you should be asking yourself why you are ONLY using this app for abandon basket. That is not very clever. If you are using multiple methods, E.g. Facebook DPA, emails, web push and this app, then you're in for a rude awakening. Why? Because of their attribution model. Let me give you a concrete example. A customer comes to your site, abandons a basket. Your abandon basket email fires 1hr later, your web push or SMS maybe some time later, and your FB message from Recart. The moment a user OPENS the fb message, they attribute the sale to their app, but it could have been the email or the SMS that actually convinced the customer to come back and buy. Not only this, but they say "Oh in some cases the FB app won't report on the open. In this case [even worse], we attribute any sale within 72hrs to Recart". This is literally criminal. Obviously it is in their best interest to falsely attribute sales to their app because they charge you more, the more carts it 'saves'. THINK ABOUT, and thank me later. I think they are preying on people with limited marketing knowledge and lack of understanding of attribution to fill their pockets. Oh one other thing, they are smart, they get you to write a review to extend your trial period. That is why they have so many 5 star reviews. To me, the entire ethos around this is underhanded.
Thank you for your feedback, we always appreciate it! :) Please note that our attribution window tracking is and has always been public. Actually, this sales attribution model is the industry standard, which means most other apps in this business follow the same principal. Since there is no communication between most apps, there is no technological solution that is able to track the purchase to the triggering campaign. Let’s say you are sending a Klaviyo email and an SMS at the same time, then each app will attribute the sale itself. Facebook retargeting ads also do the same. In many cases, even if it just appears for the user without them clicking on it, they will attribute that sale to themselves. I believe there was a misunderstanding here since we never offered a trial for Shopify reviews, we aren’t allowed to do so and we highlighted this fact on the Extend Your Trial page as well. Our support team is more than happy to help you if you’re still confused about how the sales are attributed - or anything else really - please feel free to get in touch with us anytime! :)
Oct. 1, 2018
so far so good! take the only couple of click to start running the app! customer service is excellent, prompt response.
Sept. 24, 2018
Probably the most reliable solution for abandoned carts and messenger retargeting. Support is very responsive. 5/5 from me.
Sept. 27, 2018
Not that many sales yet but a this seems to work well. Haven´t tried all the possibilities but soon will.
Sept. 21, 2018
I used to use several apps to perform all of the services that Recart does by itself. The ease of use is incomparable!
Sept. 21, 2018
Really easy to use. Would love to request to extend no of email sent for abandoned as of now its only 3 emails..would be good if its 5 or 6. So we can still get in touch with abandoned users and make a purchase. Otherwise very easy to use.
Sept. 20, 2018
I love this app it is amazing! It has helped me save so many sales that I may have lost. Thank you so much for your help! If you have alot of abandoned carts this is the tool to use!
Sept. 20, 2018
I used this app to boost sales and it worked great I could not be happier. If you are looking for an add to cart messenger app. This is it!
Sept. 20, 2018
Absolutely amazing! Has recovered so many orders for us already. Great addition to any business and very easy to set up. Thank you!
Sept. 18, 2018
So far, so good. Love how customizable the messages are! Service has been outstanding, and I highly recommend.