Recart: SMS Marketing + AI
Recart: SMS Marketing for Shopify (Text Message App)
Rating
4.8
feedback
5,471
chart
#4,239
All reviews
Rating Breakdown
Review RSS Feed
July 17, 2019
Great app with great support. Still testing it, but I believe it can help me achieve my goals. I recommend it.
July 17, 2019
haven't used it yet but they got excellent customer support. app itself has a lot of customization available and smooth integration with other marketing apps.
July 17, 2019
Great app !!! But the best point with Recart is the customer service, the support is really reactive and they answer all your questions and even give you some advice on how make your shop profitable using Recart. I deeply recommand this app to anyone.
July 13, 2019
App works good so far. I had an issue and a rep helped me with clarity. Response time was quick and good manners represented
July 12, 2019
I'm just getting started with this app, but it looks excellent. What I can definitely say is the customer service provided is extremely responsive and very helpful. So very positive so far!
July 7, 2019
Quick Customer service through the messenger widget. Helped me setup my account! couldn't ask for better help. Lots of features to learn!
July 6, 2019
this app is so advanced is insane, I cant believe is that cheap for what it does. the support team is also amazing, they are very friendly and answer very fast, I'm going to keep using recart for as long as I'm using shopify. thanks for making it.
July 5, 2019
I managed to boost my total revenue by 12% with Recart. I was new to the messenger, but the effective onboarding and strategy consultation with the success team helped me a lot. I advise everyone to jump on their scale plan (they are not advertising this, kind of a VIP program), because you'll get a lot of extra benefits. I had the absolute best experience with Recart. The messenger aligned with my already existing email strategy is a killer combo, can't wait to add Recart to my other stores as well. $$$
July 5, 2019
Recart is a true game-changer. They inserted Messenger features in our popups so we started generating subscribers from day 1. Messenger is the marketing channel you shouldn't miss. Highly recommended!
July 5, 2019
Good: Great onboarding experience Bad: Too spammy, affecting the shop's reputation I will only recommend the Order Subscription notification option.
Thank you for your feedback. We are happy to read that you’ve liked our on-boarding process. :) We sent you an email addressing the problem, please get back to us and we'll help fix this issue as soon as possible! Our support team is always happy to help with any issues that you may experience, so please do feel free to reach out to us via our chat if anything else comes up in the future.
June 19, 2019
Totally suck!!! The messenger widget is blank and I asked for help. I've waited more than 10 hrs to have a reply. After that...no update but kept sending me marketing emails. Please remember most of us are just a user not a developer, but CS asked me to find out the solution but without support. Definitely won't recommend to others. CS is too slow to reply.
Thank you for your feedback. We always do our best to reply in a timely manner, however due to timezone differences it might take up to 12 hours in some cases. After our developer team investigated your case, they have found that the error is caused by some codes in your template files which they were unable to resolve, so we suggested you contact your theme's developer, providing the necessary details to resolve the issue. Please do get back to us on https://recart.com's support and we'd happy to give you further guidance on how to fix this as well as reset your trial time so that you can try us out once we're working fully on your site. Have a great day, we're looking forward to hearing from you! Best wishes, The Recart team
June 15, 2019
I tried using this app and the Abandoned Cart Recovery app from the same developer. Neither worked in my store. With this one in particular, the "Sticky Coupon" or whatever wouldn't go away - it was blocking another app I have installed for social proof. I tried turning it off, I tried editing what it said - all to no avail. I would not recommend using this app, as it is way to buggy for me.
Thank you for your feedback. Our support team is happy to help with any issues that you may experience, so please do feel free to reach out to us via our chat if anything else comes up in the future. It's your browser's cookies causing this issue for you. Can you please try again, using a new incognito window to check it? Once that's done, please get back to us via our chat and we'd be happy to help you with setting up everything optimally. Best wishes, The Recart team
June 8, 2019
got started with Recart...amazing features ...very good experience...very good support..on free triAL WORK LIKE PRO
June 1, 2019
This App is the Best and a Must Have for your store. I use it to recover Carts, to send Discounts to my Customer and Cutomer Chat. Each job it does have generated additional revenue. It is easy to install and is User Friendly.
Thanks for the positive feedback, we really appreciate it. :) Keep up the good work, and whenever you have a question, don't hesitate to contact us via the chat-box on your Recart dashboard. :)
May 29, 2019
looks great so far and promising - great customer support and installation troubles easily fixed (make sure to disable any other facebook messenger apps as it will conflict with some features)
Thanks for the great review, appreciate it a lot! :) Also, very useful information, special thanks for that. If you have further questions, don't hesitate to contact our support team, we are happy to help. :)
May 26, 2019
not bad did well before but now a bit lower results great app anyway https://www.boutiquemaman.com/collections/cadeau-maman
Thanks a lot for your review! :) We'd be more than happy to help you optimise your account for better results, so feel free to get in touch anytime!
May 20, 2019
your system sucks ! i cant even connect to your system, cant login even ive already sign up, do something about this .
Hi, I'm sorry that your first experience with Recart was not the best. I sent you an email addressing the problem, please get back to us and we'll help fix this issue as soon as possible! Best, Recart Support team
May 15, 2019
App has some impressive integrations and strategies to make up for the pre-check loss that occurred in April. When we had issues getting everything setup and making the widgets show properly within our theme their customer service team worked with us for a week, providing great service and setting everything up just right. Gave a 4 out of 5 stars because the load time of our pages did suffer a bit due to some of the apps features. At the end of the day we did not decide to stay with Recart - as the strategies did not line up with our branding and preferred method of customer communications but that has nothing to do with the app itself or the team behind it. Thanks for the great service Walter & Soma.
Thank you for your honest review! Please know that Recart's code loads on websites asynchronously, so it will never block or slow down other parts of your site that are actively downloading. We are glad we could help you to test Recart on your store and wish you a great success in the future! :)
May 13, 2019
Recart has many useful features and integrations, to me it's a must have app for your store. Also talking to their customer service was great, very helpful and friendly!
Wow, thanks for the honest and positive feedback. :) We were happy to help, so don't hesitate to contact us if you have further questions. :) Also, don't forget to check out our Smart Display option on our Wheelio integration. :)
May 8, 2019
Really a great app, building trust to your store and letting you retarget subscribers that left items on cart.
Thank you very much for the awesome review. :) We hope Recart brings you a lot of extra sales, and a lot of subscribers. If you have any questions, please feel free to contact us, we are happy to help. :)