All reviews

Rating Breakdown

  • 5
    96% (2,334 ratings)
  • 4
    3% (72 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (13 ratings)
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5 / 5 Share

Oct. 13, 2024

Great app , great support, specially from Arianne. Helped our store with multiple inquiries. Totally recommended.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review and recommendation! We're thrilled our support could help with your inquiries. Always here to assist! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 13, 2024

Excelente atención de Arianne, quien no solo resolvió mi solicitud, sino que también me dio valiosos consejos para mejorar mi tienda. ¡Gracias!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

¡Gracias por tus amables palabras! Estamos encantados de poder ayudarte y brindarte consejos para mejorar tu tienda. ¡Siempre estamos aquí si necesitas más ayuda! 😊 - Kevin y el equipo de Rivo

5 / 5 Share

Oct. 13, 2024

Ravis de mon échange avec ariana

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Merci pour votre retour ! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre équipe d'assistance. Nous sommes là quand vous avez besoin de nous ! 😊 - Kevin et l'équipe Rivo

5 / 5 Share

Oct. 13, 2024

The app is excellent, easy to set up, and has fantastic customer service. Thank you, Paul, for your assistance, quick responses to my inquiries, and for helping me maximise the application's potential.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled you find the app excellent and our service helpful. We're always here to assist and support you! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 13, 2024

Good Experience.

Using app

About 11 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're glad it was a good one. Here if you need anything else! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 12, 2024

For now only good words for the support and app! Great work guys, keep it up!

Using app

10 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the great feedback! We're happy to hear you're enjoying the app and support. We'll definitely keep it up! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 11, 2024

Store

PopDie

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Abbie provided amazing customer service as we were onboarding! We haven't used the app in depth yet, but the onboarding was via a well thought out workflow and we appreciate a nice design.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're glad the onboarding process was smooth for you. Enjoy using the app, and we're here if you need any help! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 10, 2024

I really like this plugin. The customer service team responds to messages very promptly and enthusiastically. Any problems can be solved immediately.

Store

AZDENT

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We're thrilled to hear you like the plugin and our prompt customer service. Here to help anytime! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 10, 2024

She was great to speak to, friendly and resolved my issues in a matter of minutes! KEep up the great work

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're so glad we could help you quickly and made the experience friendly. We’ll keep up the great work! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 9, 2024

Abbie was fast, friendly and went the extra mile. You don’t see that often in service support. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so happy to hear our team could go the extra mile for you. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 9, 2024

¡Me encanta la aplicación! Tiene todo lo que necesito.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

¡Gracias por el cariño! ¡Nos alegra mucho saber que la aplicación tiene todo lo que necesitas! 😊 - Kevin y el equipo de Rivo

5 / 5 Share

Oct. 9, 2024

Great software, great customer support, I will be using a paid plan soon.

Store

Divinch

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're thrilled you love the software and support. Excited to have you on a paid plan soon! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 8, 2024

Abbie was super attentive, helping me with whatever I needed.

Using app

10 days

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for the kind words! We're so glad our support team could assist you with everything you needed! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 8, 2024

Just getting started with the onboarding process and wow! I was blown away by how helpful Abbie was. She went out of her way to provide little tips and support that was over and above what I expected. This is a great start to the journey with Rivo. Thank you so much Abbie!

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! We're thrilled that you had a great start with us and found our support so helpful. We're here to make your journey with Rivo awesome! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 8, 2024

It was easy to get the information I needed. Stellar service.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! We're thrilled you found the info you needed easily and enjoyed our service! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 8, 2024

I will definitely recommend Rivo to others. Arianne, the person who chatted with me, was very helpful and engaging.

Using app

21 minutes

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for the recommendation! We're glad to hear our team was helpful and engaging. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 7, 2024

I'm impressed by kindness and support from Paul,he helped me a lot with the things that I didn't understand. I'm very grateful and I recommend Rivo Loyalty

Using app

About 5 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We’re so glad our support could help you out. We appreciate your recommendation! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 7, 2024

So far the team has been really helpful and quick to respond! Thanks!

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the kind words! We're so glad to hear our team has been helpful and responsive. We're here whenever you need us! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 7, 2024

This is the best service i had in my whole year of shopify Paul is a great person and profissional thanks a lot, fast service and response !¨ thanks a lot

Using app

14 days

Total reviews

17

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! We're thrilled to hear you had such a great experience with our service. We're always here to help! 😊 - Kevin & Rivo Team