Rivo Loyalty & Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,205
chart
#347
All reviews
Rating Breakdown
Review RSS Feed
May 28, 2024
The loyalty program sounds great, was super easy to set up too! :)
We're thrilled you found our loyalty program easy to set up! Keep enjoying the perks, and don't hesitate to reach out if you need anything. - Kevin & Rivo Team
May 26, 2024
May 25, 2024
INCREDIBLE customer support! I chatted with Pete, at 10:55pm, with urgent requests to embed features into my theme. I was worried it would be too late for someone to help me efficiently. He was timely, professional, and took care of all of my requests either with helpful explanations or by doing it for me (which I greatly appreciated). Highly recommend!!!
Thanks for the shoutout! 🌟 We're here round the clock to assist. Delighted we could meet your needs promptly and professionally. Cheers! - Kevin & Rivo Team
May 25, 2024
I am mainly writing to thank (Jel) for they excellent support through the online chat. They did what I asked them and went beyond that by giving me tips on how to improve my store. I am still new to all this so all the help will be very much appreciated. Thanks (Jel) for being such a professional customer support rep. The app is good also.
Delighted to hear you found our support helpful! We're here to assist and share insights. Wishing you success with your store journey! - Kevin & Rivo Team
May 23, 2024
We've been using Rivo for about 6 months and have had an amazing experience so far. Their customer service is top tier – fast, efficient, and extremely helpful. Jel was incredibly kind and went above and beyond to upgrade our account with features outside of our paid plan to help us get the best use out of the app. Would definitely recommend!
Thanks a bunch for sharing your experience! Glad to hear our customer service and upgrades have made your Rivo journey awesome. Cheers to more productive days ahead! - Kevin & Rivo Team
May 21, 2024
Works great and awesome customer service!
Awesome! We're thrilled you're enjoying the app and our service. Thanks for the support! 😊👍 - Kevin & Rivo Team
May 21, 2024
Arianne from the chat was amazing and very helpful thank you so much for all your help!!
Thanks for the feedback! We're glad our chat support could assist you. If there's anything else we can do to improve your experience, just let us know! - Kevin & Rivo Team
May 21, 2024
Customer support is awesome, Jel helped me out and was very friendly and efficient!
We're thrilled our support team could assist you efficiently and with a smile! Thanks for sharing your experience! 😊🌟 - Kevin & Rivo Team
May 20, 2024
Super helpful during onboarding! Abbie was great!
Delighted to hear you found our onboarding helpful and support great! We're here whenever you need assistance. Thank you for your feedback! - Kevin & Rivo Team
May 20, 2024
this app is the best referral/ loyalty app you can add to your store i have not been using it long but the support has always been there and they are always so helpful and will do anything they can i would definitely recommend
Thank you so much for your kind words! We're thrilled to hear you're enjoying our app and our support team. Your recommendation means a lot to us! 😊 - Kevin & Rivo Team
May 19, 2024
100% Recomendable!! El Servicio al cliente es super bueno y la app funciona muy bien y sus funciones son de bastante ayuda
¡Gracias por la brillante reseña! Estamos encantados de que haya encontrado útil nuestra aplicación y haya disfrutado de nuestro servicio de atención al cliente. ¡Así, mantener el buen trabajo! - Equipo Kevin y Rivo
May 19, 2024
I am very satisfied with your service and the care for my business, and a special thanks to Paul.I appreciate his dedication and attention to detail. Thank you for all that you do!I highly recommend your services to anyone looking for top-notch quality and professionalism. Keep up the great work!
Thank you for your kind words! We're thrilled to have met your expectations and look forward to continuing to provide top-notch service. - Kevin & Rivo Team
May 19, 2024
I had to contact support to remove branding and spoke with Pete and had an excellent experience. He was attentive and quick in solving what I needed done.
Delighted to hear you had a smooth experience with our support team! We're here to help. Let us know if there's anything else we can assist you with. - Kevin & Rivo Team
May 15, 2024
Jel offered fast and awesome service.
Thank you! We're thrilled you enjoyed our speedy and stellar service. Look forward to serving you again soon! 🚀🌟 - Kevin & Rivo Team
May 14, 2024
Abbie was amazing! She went above and beyond to assist me!
Delighted to hear you had a great experience! Our team is here to go the extra mile whenever you need assistance. - Kevin & Rivo Team
May 14, 2024
Amazing extension and support. Rivo team is available and always improving their solution, it's perfect.
Thanks a bunch! We're thrilled you love our extension and support. Continuous improvement is our goal, so stay tuned for even more greatness! - Kevin & Rivo Team
May 13, 2024
The customer service is very responsive and helpful. They went above and beyond to help me with my issues and give additional recommendateions to improve the quality of my store.
Thanks for the kind words! Glad we could assist you effectively. Feel free to reach out anytime for more tips to enhance your store's quality. - Kevin & Rivo Team
May 11, 2024
Great support from Jel, she was friendly and very knowledgeable. Rivo has many features and a free plan.
Thanks for sharing your experience! We're thrilled you found our support helpful and enjoyed exploring Rivo's features. Feel free to reach out if you need anything! 🌟 - Kevin & Rivo Team
May 7, 2024
Nice work from the support team (Jel), yet getting to know the app
Glad you're enjoying the support! Feel free to explore more of the app's features at your own pace. We're here to help if you have any questions! - Kevin & Rivo Team