All reviews

Rating Breakdown

  • 5
    96% (2,334 ratings)
  • 4
    3% (72 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 6, 2024

Rivo is a user-friendly app perfect for businesses looking to boost customer engagement and loyalty. It offers customizable features like rewards programs and easy e-commerce integration. The interface is intuitive, and their customer support is fantastic—special shoutout to Paul for being super helpful during setup. Overall, a great tool for building lasting customer relationships

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing review! We're thrilled that you find Rivo user-friendly and helpful for boosting engagement. We'll pass your shoutout to our support team! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 5, 2024

Amazing support from Arianne. Good app with generous free tier. I'm just getting started, but so far looks like they've got lot of things covered in the free tier.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear you're off to a good start with us! Enjoy all the features our free tier has to offer. Thanks for the shoutout! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 4, 2024

Super fast and great support! The app has so much functions and possibilities. Thats great!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Awesome to hear you’re loving the app and our support! Thanks for the great review! 🌟 - Kevin & Rivo Team

4 / 5 Share

Oct. 3, 2024

Until now I'm having a good experience. Abbie help me out with my query and showed herself proactive doing more than I asked. I appreciate the help, and your customer care, Abbie! #ThankYou!

Using app

About 1 hour

Total reviews

2

Average rating

4.0

Developer Reply

So glad to hear you're having a good experience! We always aim to go the extra mile. Thanks for your kind words! #YoureWelcome 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 1, 2024

Rivo have help get 7 orders within 7 days after installed. And pete are very kind and helpful. i think RIvo should be best and have most reasonable price.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear Rivo helped boost your orders and that you found our customer service helpful! Thanks for the fantastic feedback. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 1, 2024

Excellent app, great support team, Thank you Bryan, you've done a great job. Thank you.

Store

SKYFIRE

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear you're happy with the app and our support team! Thanks for the kind words and appreciation. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 1, 2024

Excellent customer service with Bryan. Thanks a lot for clarifying my questions.

Store

Caloli

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're glad we could help clarify your questions! Thanks for the kind words about our customer service. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 30, 2024

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Paul was of great help. Great response and feedback

Store

THE MIX

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear you received great help and feedback! Thanks for the wonderful review. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 29, 2024

Excelente atención por parte del equipo de ayuda, la aplicacion es la más completa que he visto hasta ahora.

Store

FUSFIT

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

¡Nos complace saber que está impresionado con nuestra aplicación y el soporte que recibió! Gracias por los excelentes comentarios. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 29, 2024

I’ve been using the Rivo Loyalty and Rewards app, and it has been such a seamless experience! Special thanks to Paul and Pete for their outstanding support—they’ve been incredibly helpful and prompt in addressing all my queries over the past few days. I truly appreciate their dedication and assistance. The app itself is easy to use, and I’m confident it will continue to be a key part of my business. I’m definitely staying a loyal client!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear your experience with Rivo Loyalty and Rewards has been seamless and that our support team has been so helpful! Thanks for staying loyal and for the wonderful feedback. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 27, 2024

Arianne was great, and helped me with a variety of topics. Thanks to her, I'm comfortable and confident with my loyalty program set-up.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear you're comfortable and confident with your loyalty program setup! Thanks for the great feedback. 😊 - Kevin & Rivo Team

4 / 5 Share

Sept. 27, 2024

4/5 so far, as I am yet to onboard customers. However, the customer support was fantastic.

Using app

About 1 hour

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for the great rating and feedback on our customer support! We hope you continue to have a fantastic experience as you onboard customers. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 27, 2024

i like the app features and the helpfull team, great work keep on

Using app

4 months

Total reviews

9

Average rating

4.8

Developer Reply

Thanks for the kind words! We're thrilled you like the app and our team's support. We'll keep up the great work! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 27, 2024

good app and the support is good, give me nice tips for my store

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you found the app and our support helpful with tips for your store. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 27, 2024

Great app, has awesome features for the pricing! Thanks especially to Pete for all the help in setting up!

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're glad you're enjoying the app and our features! Thanks for the shout-out to our support team. We're always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 26, 2024

Thank you Pete for welcoming me to the app and helping get me started immediately. The promptness is outstanding and communication was very clear! Thank you!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear you felt welcomed and supported right from the start! Thanks for the great feedback on our promptness and communication. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 26, 2024

Thank you Pete, You are awesome buddy. As a older guy learning new concepts and apps can be difficult but the more work I put in the better the end result. Pete just helped out so much this morning and didn't once make me feel like I didn't belong. Mickey b

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that we could help make your learning experience positive and supportive! Thanks for the awesome feedback, and you absolutely belong here! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 26, 2024

This is a great app with some minor quirks. However, there was always a workaround to do what I wanted. The support team is amazing. Annie, Abbie, Pete did a wonderful job and are quick to respond to any questions or concerns,

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We're glad you're enjoying the app and found our support team helpful! Thanks for your great feedback and patience with the quirks. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 26, 2024

I have been using this app for over a month now and have been so impressed with customer support, in particular Arianne. Every time I need help or support they are there, they answer quickly and actually help. They go out of their way to help, it is refreshing to work with a company who do not take me for granted. Thank you for being there when i need you and, Arianne is a superstar. Shane www.chicandco.co.uk

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear our support team has been there for you every step of the way! Thanks for your wonderful feedback and for calling us superstar—we're just happy to help! 😊 - Kevin & Rivo Team